Questions & Answers

Q: QuestionAre there oven racks included with this gas range?

• A:Answer Yes, this gas range includes two oven racks.

Q: QuestionDoes this gas range have a window to view inside the oven?

• A:Answer Yes, this gas range has a large window to easily look inside to monitor food as it's cooking.

Q: QuestionIs a propane conversion kit included with this range?

• A:Answer Yes, a propane conversion kit is included with this gas range.

Q: QuestionDoes this gas range have sealed cooktop burners?

• A:Answer Yes, this gas range has sealed cooktop burners that contain spills and make cleaning quick and easy.

Q: QuestionDoes this gas range have a control lock option?

• A:Answer No, this gas range does not have a control lock option.

Q: QuestionIs the cooktop surface made of porcelain?

• A:Answer Yes, the cooktop surface material is porcelain.

Q: QuestionIs this stove battery operated pilot

Asked 3 years ago by Deb.

• A:Answer Yes, but in the event the batteries die you can manually light the stove and oven. The oven is a bit more difficult but can be done. I live off grid and this is great.

  Answered 2 years ago by Chatman2874Verified Purchase

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Q: QuestionWhen i pick this up can i transport it lying on its back or must it remain upright?

Asked 3 years ago by cooky.

• A:Answer Hello- Thanks so much for checking with us. We are happy to help! When moving a gas range or wall oven, it can be placed on either side during transporting without doing any harm to the appliance. "Sides" refers to the left or the right, not the rear. If you have any additional questions, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the broiler located below in a drawer or is it in the oven? The specs say broiler is in the oven. Please confirm. (Similar Hotpoint ranges state broiler is in the oven but then correct that in the Q&A and state broiler is in fact below in a drawer.)

Asked 4 years ago by Kris.

• A:Answer Hi, Good question! We're glad you like this model and we'd be happy to help with an answer. We found that the broiler is located in the drop down door on the bottom of this range. We apologize for the confusion. Have a nice day! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHello.. Why does product come with a power cord if it's not needed???isn't this stove lit by battery ignition??

Asked 9 months ago by Jofloww.

• A:Answer This model doesn't come with a power cord. It offers our cordless battery ignition system. -Vikki@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionIs the oven battery ignition also?

Asked 2 years ago by Lindy.

• A:Answer Yes

  Answered 2 years ago by Chatman2874Verified Purchase

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Q: QuestionWhere is the control for the oven light? I like to look in & see how things are baking. Do I have to pull the stove away from the wall to access the battery?

Asked 2 years ago by Flowers.

• A:Answer There is no oven light inside. And the battery access is inside the broil door. It is very easy to get to and change.

  Answered 2 years ago by Chatman2874Verified Purchase

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Q: QuestionHello. I have this product and the oven does not want to heat to setting on dial. Pilot light is on and it only heats a little

Asked 3 years ago by Heatingoven.

Q: QuestionWhere can I find the LP conversion kit for this stove, as mine is missing?

Asked 4 years ago by Jim.

• A:Answer Hi there, we're very sorry if you weren't supplied with an LP conversion kit. We know how frustrating this must be and we're glad to help. The kit should've been located on the bottom left of the rear. If it's not there, we suggest reaching out to the Best Buy you purchased this from for more assistance. We hope that helps! - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this range come with everything needed to use this with propane....no other items need to be purchased for the LP conversion... Correct?

Asked 4 years ago by Mike.

• A:Answer Hello, Thanks for asking! We're appreciative of your interest and we'd be happy to help. We found that this range does come with an LP Conversion kit. If you have any further questions let us know! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan you get this stove in any other color than white? Does it come in black?

Asked 5 years ago by Tay.

• A:Answer Hello Tay - Thank you for the interest in this dependable range. This specific model is only available in white. However, we have a very similar model RGBS400DMBB that we believe you'll love. Please let us know if you have any more questions. - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionInstallation: Where is clear picture showing a view of the back of the stove? It is not in install or measurements manual. It is needed to see where the gas pipe can come up through the floor and where the anti-tip bracket is installed.

Asked 5 years ago by Randy.

• A:Answer Hello Randy, Thank you so much for reaching out. We're happy to help. There is a diagram of the back of the oven in the Installation Instructions. Please check the Installation Instructions on the installation of the anti-tip bracket and the gas pipes. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan propane be used with this range?

Asked 5 years ago by Susan.

• A:Answer Yes, but you have to change all ports to the LP conversion.

  Answered 2 years ago by Chatman2874

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Q: QuestionHow does this unit handle being used outdoors under a covered pavilion / outdoor kitchen?

Asked 5 years ago by Mark.

• A:Answer Hi Mark - Thanks for viewing Hotpoint! The range is not designed or approved for for outdoor use. Keep in touch at hotpoint.com. Sue

  Answered 5 years ago by GE Answers

  
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