Questions & Answers

Q: QuestionIs this good for Google classroom along with google meet for all three kids for virtual learning?

Asked 5 years ago by Eddie.

• A:Answer Yes it is.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow long is the battery life

Asked 5 years ago by Hi444.

• A:Answer The battery life on this laptop is Up to 8 hours and 45 minutes. Battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it connect to wi-fi

Asked 5 years ago by AlmostSatisfied.

• A:Answer This laptop does have WiFi.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this come with a spreadsheet or something like WORD?

Asked 5 years ago by Alan.

• A:Answer Yes this laptop comes with a 1 month trial for new Microsoft 365 customers. You can subscribe for $70 for 1 year.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this a good computer for a growing 10 year old to do school work and connect with video games such as oculus?

Asked 5 years ago by Jim.

• A:Answer This laptop will work great for school work. But it is not powerful enough to run an Oculus VR headset. You would need a gaming laptop for VR.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the battery life

Asked 5 years ago by Anonymous.

• A:Answer The battery life on this model is only 2 hours. Very disappointing!

  Answered 4 years ago by JPR62Verified Purchase

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Q: Questionim looking at this laptop for my friend as a christmas gift would this be able to run roblox good

Asked 5 years ago by koncon.

• A:Answer Yes, very easily as has the bandwidth and memory to have an excellent experience

  Answered 4 years ago by JunkVerified Purchase

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Q: QuestionWil quickbooks fit on this laptop

Asked 5 years ago by Shelby.

• A:Answer Yes

  Answered 5 years ago by ArmenianAssassinVerified Purchase

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Q: QuestionCan I use my old plug in mouse or would I have to buy a new one? Also how is all my stuff transferred to the new computer? Can I get this laptop now for the sale price of $299?

Asked 5 years ago by Anonymous.

• A:Answer If your mouse has a USB connection, you can use old mouse. Here is a great article on how to transfer old stuff to the new one: https://store.hp.com/app/tech-takes/how-to-transfer-files-from-pc-to-pc or you can have the Geek Squad at Best Buy do the data transfer for you. We recommend reaching out to the Geek Squad for further information.

  Answered 5 years ago by HP Team

  
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Q: Questioncan you play among us on this? can you create powerpoint presentations?

Asked 5 years ago by mama42020.

• A:Answer Yes

  Answered 5 years ago by KrisandpamVerified Purchase

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Q: QuestionSince this is an M2 SSD.. how would you transfer all of your data to an upgrade SSD. Obviously a SATA 2.5" SSD can be connected externally via a USB port and all your data can be cloned over to the new SSD. Sounds difficult with an M2

Asked 5 years ago by Scott0424.

• A:Answer Thanks for your question. Here is something I found, that may help you. With any newer version of Windows, you can create an image backup using the built in utility to a third backup hard drive or flash drive of sufficient size. With a Windows recovery media you can restore that image directly onto your newly installed M.2 PCIe SSD. Be sure to contact Microsoft® if you have any problems using their backup and recovery utilities. With the image restored to your new PCIe SSD, you can now test Windows to make sure everything is running correctly.

  Answered 4 years ago by HP Team

  
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Q: Questioncan this laptop run valorant?

Asked 5 years ago by wgft55.

• A:Answer This laptop cannot handle Valorant. We recommend looking at the HP Pavilion Gaming or Omen laptops.

  Answered 5 years ago by HP Team

  
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Q: QuestionI know very little about laptops. Does this one come with slot to put cd or dvd in to download items. We are in our 70s and don’t want to spend a lot of money on one. This price seem fair.

Asked 5 years ago by Edna.

• A:Answer No. it doesn't come with a disk slot but you can purchase one and plug it in it should work the same

  Answered 5 years ago by Florence

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Q: QuestionCan I upgrade to a bigger solid state drive?

Asked 5 years ago by Steph.

• A:Answer Yes, you can upgrade the solid state drive.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I play the original zoo tycoon on this computer if I buy a dvd plug in disc?

Asked 5 years ago by CA.

• A:Answer Yes, you can. Here is an example of a external USB DVD drive: https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919

  Answered 4 years ago by HP Team

  
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Q: Questiondose this laptop have a cd drive ?

Asked 5 years ago by skip.

• A:Answer No, there is no CD drive

  Answered 5 years ago by CrisDVerified Purchase

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Q: Questionthe little rectangle thingy that sort of connects the screen and keyboard keeps popping out, how do I put it back in??

Asked 5 years ago by iris.

• A:Answer You may wish to contact HP support at https://support.hp.com. You can also reach them by phone at 1-800-474-6836.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan anyone recommend a keyboard cover (please provide link) for this laptop?

Asked 5 years ago by Marie.

Q: QuestionWhere could I get more RAM for this computer?

Asked 5 years ago by Jim.

• A:Answer You can check with Geek Squad - it is available from Best Buy. https://www.bestbuy.com/site/services/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018

  Answered 5 years ago by HP Team

  
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