Questions & Answers

Q: Questioncan u use quest link and play pcvr games with it with the quest 2

Asked 2 years ago by mor09876543.

• A:Answer Unfortunatley, no. None of the system specs meet the minimum requirements.

  Answered 2 years ago by HP Team

  
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Q: QuestionI have a HP intel core windows 7 . Can I transfer my info. To this computer I’ve had my computer 15 years . But I need to upgrade because my cable service just got upgraded I’ve had the same for 15 years I need it for printing

Asked 2 years ago by Weezze.

• A:Answer Thank you for the question. Yes, you'll be able to transfer files (there are three methods) from the old PC to the new PC. Note that only files are transferred; you'll need to reload the programs/apps.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs there a button to right click

Asked 2 years ago by Kylee.

• A:Answer Mine was Rose Gold

  Answered 2 years ago by SherryS

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Q: QuestionCan this support google chrome?

Asked 3 years ago by Wil.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes it does. That is what I use! For the price it is amazing!

  Answered 3 years ago by Gigi

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Q: Questionwhen i purchase the lap top where do i purchase the linux program

Asked 3 years ago by lvette.

• A:Answer Typically, Linux distributions are downloaded from a website. I don't know of any place that sells it, and in any event, you'd be buying a free program.

  Answered 3 years ago by HP Team

  
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Q: QuestionWill Cricut Design Space work with this laptop?

Asked 3 years ago by Doug.

• A:Answer Yes, you just have to take it out of S mode to install the app

  Answered 3 years ago by HeatherVerified Purchase

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Q: Questionwhat happens at the end of the free year of Microsoft 365 if i chose not to renew it will it effect the computer or internet operations?

Asked 5 months ago by jimbow.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for your question. If you choose not to renew your Microsoft 365 subscription after the free year, your computer and internet operations will remain unaffected. However, your access to Microsoft 365 apps and services will change. Office Apps (Word, Excel, etc.): You can still open and view documents, but you won’t be able to edit or create new files.

  Answered 5 months ago by HP Team

  
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Q: QuestionDoes this computer have a matte-finish screen or a shiny screen?

Asked 5 months ago by Sportsound.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for your question about this HP laptop! The screen has an anti-reflective coating.

  Answered 5 months ago by HP Team

  
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Q: QuestionCan it be connected to hp printer

Asked 5 months ago by Ree.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes it can. I only use HP printers

  Answered 5 months ago by MichelleKirkVerified Purchase

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Q: QuestionDoes it update often? And does it go slow after awhile? Battery life how long?

Asked 1 year ago by Moca.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. Update intervals are determined by the software developer. It's impossible to tell you when updates will occur. Speed should remain steady but can be affected by limited RAM, and how hard the processor is working. You might want to go with an i3 processor and 8GB of RAM if you intend to do more than basic (email, streaming, homework) computing. Using mobile settings, the battery life of the 14-dq0054dx is indicated as up to 10 hours and 15 minutes. It supports battery fast charge: approximately 50% in 45 minutes.

  Answered 1 year ago by HP Team

  
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Q: QuestionThis runs extremely slow. Any tips on improving speed?

Asked 1 year ago by KristenS.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Greetings from the Intel team. Thank you for your question. Yes, these are some recommendations from HP-Support to improve your computer performance: https://support.hp.com/us-en/document/ish_4506872-3484978-16 Some extra steps that you can consider: 1. Uninstall unnecessary software 2. Limit the programs at startup 3. Check for spyware and viruses 4- Take a look at your web browser (clear cache) The HP-14-dq0054dx comes with Windows 11 Home in S mode; switching out of the S mode will require extra system resources, impacting performance. For detailed information about the Intel® Celeron® Processor N4120, visit: https://ark.intel.com/content/www/us/en/ark/products/197309/intel-celeron-processor-n4120-4m-cache-up-to-2-60-ghz.html Thank you for choosing Intel! Emilio_Intel

  Answered 1 year ago by Intel team

  
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Q: QuestionCan I download toontown rewritten on this laptop?

Asked 1 year ago by Fel.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Unfortunately, no you can't. The game requires the computer to have at least a gigabyte of dedicated video memory on a video card, which this computer doesn't have.

  Answered 1 year ago by HP Team

  
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Q: QuestionWill this laptop be a great laptop to ged your ged on fully online ? I’m looking for an affordable laptop to get my ged and I’m not sure which one to choose from

Asked 1 year ago by Mandy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer This one is fine

  Answered 1 year ago by AyanD

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Q: QuestionThe product [Model:14-dq0055dx] - SKU:6499751 Inside the equipment (laptop) there are 2 free flex cable connectors One of these is to add an ssd and expand storage? that's true? And the one that is next to the battery, what function would it have?

Asked 2 years ago by MrAlexander.

• A:Answer Hello, these devices are designed not for users to access the internal components. You can view the manual online if you do a search for it. Thank you for being an HP customer!

  Answered 2 years ago by HP Team

  
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Q: QuestionCan I upgrade the graphics card or ram?

Asked 2 years ago by Isaccc.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. Unfortunately, the RAM in the 14-dq0054dx laptop is surface mounted (soldered directly to the motherboard ) and is not upgradeable. There is no PCIe expansion slot to install a discrete graphics card.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this computer have a keyboard backlight ?

Asked 3 years ago by Angel.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. The HP 14-dq0054dx laptop does not have a backlit keyboard.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhere is this laptop manufactured?

Asked 3 years ago by Duke.

• A:Answer The country of origin of this laptop is China.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this computer compatible with the sims game

Asked 3 years ago by KYG.

• A:Answer This model will not work well for games. It's a basic model best used for browsing the web and streaming video.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes it include a charger?

Asked 2 weeks ago by Lissie.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes.

  Answered 1 week ago by DavidV

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