Questions & Answers
- Model:
- 14-dq6013dx
- |
- SKU:
- 6613879
Q: QuestionCan I keep my email address with gmail?
Asked by Bandit.
- A:Answer I kept my Gmail address
Answered by JanineF
Q: QuestionDoes it have office software & how long is the license 1 year or lifetime thanks!
Asked by Blaze.
- A:Answer Yes and I believe it’s for a year
Answered by JanineF
Q: QuestionCan you play gta 5
Asked by Joe65.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer I would personally lean towards a gaming laptop for gta 5
Answered by JanineF
Q: QuestionCan I download FireFox from Microsoft Store, as an app, and use it while keeping S mode? Same question in general, adding Microsoft Store apps? And if keeping S mode, is Edge Browser inncluded and ablie to read pdf files?
Asked by dev.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thanks for your question. You can download Firefox from the Microsoft App Store and keep your laptop in S mode. Microsoft Edge can read PDFs as well.
Answered by HP Team

Q: QuestionCan it dual boot Ubuntu or Puppy Linux, in S mode, or does it need to be taken out of S mode? If taken out of S mode, is dual booting any problem, with drivers, etc.?
Asked by dev.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for the question. Windows laptops in S mode are locked down to only run apps from the Microsoft Store, meaning they cannot install or boot Linux distributions like Ubuntu or Puppy Linux directly. However, you can switch out of S mode (this is a one-way process) to install Linux alongside Windows. If you're looking for a lightweight Linux experience without modifying your system, you could also try running Linux from a live USB without installing it.
Answered by HP Team

Q: QuestionDoes this come with Windows? If so, what Version?
Asked by Billy.
- A:Answer Thank you for your question. The 14-dq6014dx laptop comes with the Windows 11 Home in S mode operating system.
Answered by HP Team

Q: QuestionDoes this laptop have Microsoft word
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Yes
Answered by SigfredoL
Q: QuestionHi! Does this laptop support USB C charging? Like can I use a usb with power delivery to charge the laptop or will it only charge with the charger that’s included ??
Asked by Yinn.
- A:Answer Yinn, thank you for your question about this HP laptop! The USB-C ports on this do not have power delivery, which means you will not be able to use a USB-C charger with it.
Answered by HP Team

Q: QuestionIs it touch screen
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer No it’s not but it works great
Answered by RamonaS
Q: QuestionWould I be able to download and use ZOOM or TEAMS for meetings?
Asked by Inquisitor.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes, I use zoom on my computer.
Answered by ChristinaM
Q: QuestionCan Roblox be downloaded
Asked by Anonymous.
- A:Answer Thank you for the question. To run Roblox, you'll need to switch out of S mode. This process is free but irreversible—you won't be able to return to S mode after switching. Once you've made the switch, you can install Roblox either from the Microsoft Store or directly from the Roblox website.
Answered by HP Team

Q: QuestionCan the battery be replaced on this computer?
Asked by CGG79.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for your question about this HP laptop! Yes, the battery is replaceable. HP highly recommends going to an authorized HP service provider like Geek Squad to do the replacement.
Answered by HP Team

Q: QuestionIs this a windows 11 computer?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Thank you for the question. Yes, the HP 14-dq6015dx has Windows 11 in S Mode.
Answered by HP Team

Q: QuestionDoes this computer support windows?
Asked by LantheMan.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Thank you for the question. yes, the HP 14-dq6012dx laptop comes with Windows 11 in S Mode.
Answered by HP Team

Q: QuestionDoes this device have an SD card port?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Thank you for asking. Yes, the HP 14-dq6015dx laptop has one multi-format SD media card reader.
Answered by HP Team

Q: QuestionWould I be able to play Sims 4 on this laptop?
Asked by Gaming.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Thank you for your question about this HP laptop! This computer lacks the memory to run Sims 4 out of S Mode. Your best option is a laptop that has at least 8GB of memory and HP has a large selection of those to chose from in Best Buy stores.
Answered by HP Team

Q: QuestionDoes hp 14 support windows 11
Asked by Hoops.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes
Answered by StaceyF
Q: Questionwill this work with my CRICUT?
Asked by dee.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for your question. To use the full version of Cricut Design Space, you will need to switch this 14-dq6011dx laptop out of S mode.
Answered by HP Team

Q: QuestionCan you purchase and install Microsoft Works on this computer?
Asked by snapup.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for the question. Microsoft Works was discontinued in 2009, but some users still find ways to run it on modern systems using compatibility modes. If you're looking for similar functionality today, you might consider alternatives like Microsoft Office.
Answered by HP Team

Q: QuestionDoes this laptop have a port for wired headphones?
Asked by Lance.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Hello Lance and thank you for your question. The HP 14-dq6015dx laptop does have that port.
Answered by HP Team

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