Questions & Answers

Q: QuestionDoes this HP Chromebook have a numeric keypad?

• A:Answer Yes, this HP Chromebook has a full-size keyboard with an integrated numeric pad.

Q: QuestionWhat type of RAM does this HP Chromebook have?

• A:Answer This HP Chromebook is equipped with LPDDR5 RAM.

Q: QuestionWhat operating system does this HP Chromebook use?

• A:Answer This HP Chromebook runs on ChromeOS.

Q: QuestionHow long does it take this HP Chromebook to charge?

• A:Answer This HP Chromebook can charge from 0 to 50% in approximately 45 minutes with HP Fast Charge.

Q: QuestionDoes this HP Chromebook have a touch screen?

• A:Answer No, this HP Chromebook does not have a touch screen.

Q: QuestionDoes this have a backlit keyboard ? Specs say no but "From the Manufacturer" says yes.

Asked 2 years ago by heythere.

• A:Answer It certainly states in the overview the second to the last line from HP. Full-size backlit keyboard Work comfortably in darker environments with a full-sized keyboard and integrated numeric pad. Then under specifications it is listed as having no backlit keyboard Its one thing to miss it as a type-o but to respond to a question in denial......tsk tsk

  Answered 2 years ago by arrogance

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Q: QuestionI want to surf internet, Pay bills, do banking. Will this work for me?

Asked 2 years ago by Frank.

• A:Answer Thank you for the question. Those tasks are where Chromebooks excel - surfing, streaming, online presence of any type, and secure banking. This would be a very good choice for you.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan I download Office 365? And access/update files saved on my Microsoft drive like on Windows laptop?

Asked 2 years ago by Cre8tiveShopper.

• A:Answer Thank you for the question. Yes, you can access Microsoft Word, Excel, PowerPoint, and One Drive using a Chromebook. You can view files and do basic editing in Office.com if you're signed in with your Microsoft Account (it's free and you can use an existing email). If you have a Microsoft 365 subscription, you can sign in with the account associated with your subscription to use more advanced editing features with Microsoft 365.

  Answered 2 years ago by HP Team

  
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Q: QuestionHow well is it for school use? (College)

Asked 2 years ago by Brian.

• A:Answer If you're using it for basic lower division classes, it will probably be fine. Once you get into more advanced classes, the processor and storarge almost certainly won't be enough to handle the workload.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat is the AUE expiration date on this model?

Asked 2 years ago by Jezzer48.

• A:Answer Thank you for the question. The AUE of the HP Chromebook 15a-nb0013dx is June 2031.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this good for streaming shows/movies? Can I use max, hulu/disney+, prime video, apple tv, peacock, paramont+ and all the other streaming services?

Asked 2 years ago by yikes.

• A:Answer I use all above streaming services without issue!!!

  Answered 2 years ago by JenniferWVerified Purchase

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Q: QuestionSince the internal memory chip is only 64 GB, Can it be expanded through the use of a larger SD Card or USB Chip? If so, what is the maximum that can be used?

Asked 2 years ago by Joe.

• A:Answer Hello. Thanks for your question. You can use a microSD card or USB flash drive for more storage on this HP Chromebook.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this Chromebook have the Debian Linux developer option?

Asked 2 years ago by Carl.

• A:Answer Thank you for the question. Yes, you can convert to Linux Debian. The Google Support pages have the instructions in detail.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes the free antiviarus come pre-installed or do I have to install it after I purchase it?

Asked 2 years ago by Zdon.

• A:Answer Hello. Thanks for your question. You will need to install the AntiVirus after you get this HP Chromebook. Be sure the AntiVirus supports Chromebooks.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan i upgrade the storage?

Asked 2 years ago by Tom.

• A:Answer Thank you for the question. No, however, you can connect a flash drive in the USB-A port, or use an SD card in the microSD media card reader. Additionally, you can store files in the cloud.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan this device have the memory upgraded.

Asked 2 years ago by Ernie.

• A:Answer Thank you for the question. The HP 15a-nb0013dx Chromebook has onboard memory (soldered to the motherboard) and cannot be upgraded.

  Answered 2 years ago by HP Team

  
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Q: QuestionWill Nortons 360 work on my Chromebook

Asked 2 years ago by Max.

• A:Answer Thank you for the question. Norton doesn't support the Chrome OS. Chrome has its own security built-in.

  Answered 2 years ago by HP Team

  
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Q: Questionwhat is the warranty?

Asked 2 years ago by Anonymous.

• A:Answer Thank you for your question. This model comes with a one year limited parts and labor warranty from HP.

  Answered 2 years ago by HP Team

  
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Q: Questioncan i download apps on this chromebook?

Asked 2 years ago by b.

• A:Answer This unit can download apps from the Play Store. Which apps will function with it would depend on the system requirements for that application. You would want to check the publisher's website of the app you would like to use and make sure this unit meets the minimum requirements.

  Answered 2 years ago by HP Team

  
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