A:AnswerThank you for the question. The Edge browser is necessary for Windows 10 in S mode. However, you can convert the system to Windows 10 Home (a free, simple, non-reversible change) if you choose to use a different browser.
A:AnswerHere are the specs for the display on this laptop: 15.6-inch diagonal, FHD (1920 x 1080), touch, IPS, microedge, BrightView, 250 nits, 45% NTSC.
A:AnswerHi Erik, thank you for the question. The HP 15-ef1013dx has an HP True Vision 720p HD camera that should be more than adequate for your needs. The AMD Ryzen™ 7 4700U processor has a 2.0 GHz base clock, up to 4.1 GHz max boost clock.
A:AnswerHi Denise, thank you for your question about the HP 15-ef1013dx laptop. DDR4 refers to the type of memory, (DDR4 = dual data rate, 4th generation). Yes, this laptop has DDR4 memory.
A:AnswerThanks for your question! We're sorry for any confusion. No the Windows 10 version after switching out of S mode is Windows 10 Home 64 bit. Thank you for pointing this out! We have corrected the incorrect earlier response.
A:AnswerHello, you can see the specifications for the AMD Radeon Graphics integrated card on AMD.com website. For a quick explanation each series of the Ryzen processors has different Radeon GPU's specific to that series. The 4000 series is the one in this laptop and the benchmark for this is faster than many other GPUs and can compete against entry level dedicated video cards such as the NVIDIA GeForce MX series. Thank you for being and HP customer!
A:AnswerHello,HP and Compaq power adapters are setup for World Wide voltage and frequency specs. They do no require any power conversion. Plugging our adapters into any sort of power converter may cause the adapter to malfunction.
The only adapter needed to use our AC adapter in a foreign country is a plug adapter to make the plug fit the wall receptacle.Thank you for being an HP customer!
A:AnswerThank you for your question, Rachel! It really depends on the software you choose for video editing and graphic design. I recommend reviewing the software developer's website for the list of minimum and recommended system requirements in order to find a computer that meets those specifications.
A:AnswerHello. Thanks for your question. You will need a Universal USB docking station to support two monitors on this HP laptop. Be sure the video ports on the docking station match what is on the monitors.
A:AnswerHello. Thanks for your question. We apologize for any confusion. According to the service manual for this HP Laptop - 15-ef1013dx, the RAM is not customer accessible or upgradeable. A qualified tech can upgrade the RAM up to 16 GB DDR4-2666. When it says it is not customer accessible or upgradeable, that means that the RAM is hidden behind something else on the motherboard, i.e. battery. That is why it is recommended that you would have a qualified tech do the RAM upgrade.
A:AnswerHello and thank you for the question! Yes, the RAM is upgradable. All of the newest models use slotted RAM so they can be upgraded, but they require battery removal so user access is officially unsupported. An authorized service provider can upgrade the memory for you.
