Questions & Answers
- Model:
- 15-dy2703dx
- |
- SKU:
- 11925868
$523.00Your price for this item is $523.00
Page Showing 61-80 of 147 questions
Q: QuestionCan I install Norton 360 on this computer?
Asked by Marty.
- A:Answer Yes. I was able to after taking out of box and getting an internet connection. Mcfee was pre installed. I never use Mcfee. I uninstalled Mcfee.
Answered by TriciaW
Q: QuestionI've already purchased this laptop. Having problems getting it to recognize a 3.5 floppy disk drive. Need to be able to read/write floppies for my embroidery machine. I'm receiving a driver error. How do I make this happen?
Asked by Snowbird.
- A:Answer I know Windows 11 still supports 3.5" floppy drives. Your best option is to contact the HP Support team directly so they can troubleshoot the problem in real time.
Answered by HP Team

Q: QuestionCan the best buy geek squad upgrade the ram?
Asked by 4tobe.
- A:Answer Yes, they can but you have to purchase the ram and book appointment with geek squad.
Answered by SaiM
Q: QuestionWill laptop be able to run AutoCad for a college student?
Asked by Frank.
- A:Answer As long as you get the appropriate version of auto cad this machine will work. I have used mine to operate several diffent cad softwares. You may fine the graphics card is a bit slow if trying to render 3D models quickly. Otherwise should be a problem.
Answered by Anonymous
Q: QuestionCan this laptop play Stardew Valley and run the mods for stardew
Asked by Jackphillips.
- A:Answer Hello, according to Stardew Valley you are required to have a dedicated graphics card, either the NVIDIA or Radeon. This device would not qualify. A good option would be one of the HP Omen series which comes with a dedicated graphics card. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionIs this chromebook able for the keyboard to be flipped and the screen to be able to rotate into a tablet form?
Asked by Mc.
- A:Answer No, it has the touch screen but it does not rotate.
Answered by Anonymous
Q: QuestionHow well will this run programs like Blender and PowerDirector?
Asked by Omenface.
- A:Answer The computer meets the minimum requirements for PowerDirector. Unfortunately, it doesn't meet the graphics requirments to run Blender.
Answered by HP Team

Q: QuestionWould this be a good computer for writing my book.?also does it have a SD card reader?
Asked by Tt.
- A:Answer I am a novelist. I dislike the keyboard immensely. I've had HP systems before, my last I wrote 3 books on. This one, however, has large chicklet-like keys. They are spaced out too far from each other. My small Lenovo chromebook is more comfortable to write on than this.
Answered by JaySchwartz
Q: QuestionDoes this computer have Trusted Platform Module version 2.0 or better?
Asked by Spinehealer.
- A:Answer Yes, it has specification version 2.0
Answered by DontBuyRefurbished
Q: QuestionWill this laptop run 2020 Design 10 or 11 with no issues
Asked by Jerry.
- A:Answer Unfortuately, no. The processor and RAM meet the minimum (but not the recommended) requirements. However, the program requires a dedicated video card, which this laptop does not have.
Answered by HP Team

Q: QuestionCan I run Windows 10 on an HP 15-dy2702-dx?
Asked by morrisd.
- A:Answer Thank you for asking. Yes, the Windows 11 license is a digital one that allows an install of Windows 10 on a machine running 11.
Answered by HP Team

Q: Questioncan you add memory to this laptop and what is the cost
Asked by Anonymous.
- A:Answer Thank you for asking. Yes, you can add memory, but the slots are not user-accessible. We recommend that upgrades be performed by certified technicians. Please reach out to Best Buy for upgrade choices and costs.
Answered by HP Team

Q: QuestionCan I run Adobe software on this laptop?
Asked by Rosh715.
- A:Answer For software like Illustrator, Photoshop or Indesign, this laptop will be fine. However, video editing won't be smooth with software like Premiere Pro. You will want a laptop with a discrete graphics card for that.
Answered by HP Team

Q: Questioncan I run file maker pro on this computer
Asked by zipper.
- A:Answer You can use that software on this laptop.
Answered by HP Team

Q: QuestionHow much of the 8 GB Ram would be used by the loaded Windows operating sys?
Asked by SquattyBody.
- A:Answer On average, Windows 11 uses about 4 GB of RAM. However, if you have a lot of programs running at the same time, or if you are using resource-intensive programs, your computer will allocate more resources and up the RAM usage.
Answered by HP Team

Q: QuestionHow much will it be after adding taxes ?
Asked by A.
- A:Answer Sales tax % differs by state. Once you find out what yours is, multiply it by $629.99 and you will have the total amount charged for this laptop.
Answered by HP Team

Q: QuestionWhat is the correct ethernet adaptor for this model? Thanks
Asked by Elaine.
- A:Answer Hello, Elaine. Thanks for your question. You can use a USB to Ethernet adapter with this laptop.We recommend partnering with a Blue Shirt team member in the computer department at Best Buy for further assistance.
Answered by HP Team

Q: QuestionHow much will I pay as taxes if I buy a new laptop in DC?
Asked by A.
- A:Answer Sales tax % differs by state. Once you find out what yours is, multiply it by $629.99 and you will have the total amount charged for this laptop.
Answered by HP Team

Q: QuestionI have an older laptop that has quickbooks accounting program installed using a disc. Can this be transferred if save on an external hard drive? And I have Open Office similar to micro office suite. Can that also be remastered?
Asked by Patsy.
- A:Answer Hello, you will need to export your Open Office into MicroSoft Office or open Open Office on your laptop and transfer your documents or open then individually as you need them from an external or cloud device. Quickbooks you can download via their website or by adding an external optical drive to this laptop. Thank you for being an HP customer!
Answered by HP Team

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