Questions & Answers

Name: HP - 17.3" Laptop - Intel Core i3 - 8GB Memory - 1TB HDD - Jet Black
Brand: HP
SKU: 6430669
Price: 424.99 USD
Rating: 4.4 (397 reviews)

HP - 17.3" Laptop - Intel Core i3 - 8GB Memory - 1TB HDD - Jet Black

Model:: 17-by3021dx; |
SKU:: 6430669

User rating, 4.4 out of 5 stars with 397 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 188 questions

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QuestionDoes it have a web camera. Can i conect it to my modem cable if my wifi isnt working ?
Asked 4 years ago by Victor.
- Answer yes it has the port to connect directly to a cat 5 cable
  Answered 3 years ago by unreliablecrud
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Questionwill this run windows 11?
Asked 4 years ago by Anonymous.
- Answer Thanks for your question! Yes this laptop will be able to run Windows 11 when it is available.
  Answered 4 years ago by HP Team
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QuestionWould this computer be good for a DJ to run his music off of. There would be about 42,000 songs to download and play through a music dj app.
Asked 4 years ago by Dwane.
- Answer Hi Dwane and thanks for your question! This HP 17.3" Laptop comes with a 1TB Hard Drive for storage so that should be plenty of storage for your songs. For your music app compatibility please visit the software manufacturer's website for system requirements.
  Answered 4 years ago by HP Team
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QuestionCan this laptop connect to any usb docking station? Any particular model for it? Please advise. Thanks
Asked 4 years ago by Duy.
- Answer Hello. Thanks for your question. You can use any Universal USB docking station with this HP laptop.
  Answered 4 years ago by HP Team
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QuestionCan an m.2 SSD be added along side the 1 TB hard drive?
Asked 4 years ago by Dan.
- Answer Hi Dan! Thanks for your question. Yes, an authorized service provider can open the system and add an m.2 drive into the open m.2 slot.
  Answered 4 years ago by HP Team
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QuestionCan I run Firefox on this computer?
Asked 4 years ago by Libra15.
- Answer Absolutely
  Answered 4 years ago by Juan
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QuestionThe camera video is grainy on 2 new identical laptops. It's not my Wi-Fi, lighting... Two new Hp 17.3 laptops with the same problem. Why does this problem exist?
Asked 4 years ago by Anonymous.
- Answer We are sorry about the issues with your laptop. We recommend visiting our HP Support Page to chat with one of dedicate Support Representatives to resolve this problem. Thank you for being an HP customer!
  Answered 4 years ago by HP Team
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QuestionDoes the computer have a built in cd player?
Asked 4 years ago by jerrys.
- Answer Yes
  Answered 4 years ago by Airfryer
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QuestionIs this lapto is touch screen?
Asked 4 years ago by Patty.
- Answer No
  Answered 4 years ago by Airfryer
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QuestionSo im looking for a good laptop to capture video game footage on. Not for direct gaming. Can this laptop run OBS well? And is it compatible with the Elgato HD60+?
Asked 4 years ago by Anonymous.
- Answer Hello, the system requirements for Open Broadcaster Software Studio for game capturing requires your computer to have Windows 10, a graphics card with support for DirectX 10.1, 64-bit version, and have a minimum of 4GB of RAM, Intel or AMD processors with 2-4 cores. Elgato System Requirements are Windows 10 64-bit, 4th generation+ Intel i5, dedicated graphics card, 4GB of RAM. This laptop does not have all the requirements needed for OBS or Elgato HD60. Look for a device that has an i5 processor or better, and a dedicated graphics card. Thank you for being an HP customer!
  Answered 4 years ago by HP Team
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QuestionI am having problem with getting into the computer, it will not accept my assess code.
Asked 4 years ago by Joyce.
- Answer Hello, you can reset your PC by starting the laptop and repeatedly pressing the F11 key. When "Choose an option" appears go down to the Troubleshoot option and click it, then click Reset this PC. You can choose "Local reinstall" to reinstall Windows from your device, then choose "keep my files" and click Reset. When the computer restarts you will set it up again with the password of your choosing and when you are back into the device the files will be there. Thank you for being an HP customer!
  Answered 4 years ago by HP Team
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Questionhas a disc burner
Asked 4 years ago by Aspi.
- Answer Hi and thanks for your question! This HP 17.3" laptop will include an internal DVD Writer.
  Answered 4 years ago by HP Team
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QuestionIs there a back lit keyboard option?
Asked 4 years ago by Joey.
- Answer the Keys are somewhat lit Like glow in the dark.
  Answered 4 years ago by ElectricMike
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QuestionAm I able to use windows 10 on this system? If not what kind am I able to use?
Asked 4 years ago by Marilyn.
- Answer As far as I understand the windows-based laptops should come with Windows 10 by default. Mine did. I changed the browser to chrome though.
  Answered 4 years ago by MooCow
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QuestionIs the RAM expandable (replacing the 8 with 16)? Some answers posted say yes, some say no. Looking for some clarification please. Thank you!
Asked 4 years ago by Westwood55.
- Answer Hi, thank you for the question. HP laptop 17-by3021dx memory is expandable up to 8GB.
  Answered 4 years ago by HP Team
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QuestionDoes this laptop have a warranty?
Asked 4 years ago by Davidbond.
- Answer Yes, this model will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: https://bit.ly/2G1B2z7
  Answered 4 years ago by HP Team
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QuestionHow many memory slots does it have
Asked 4 years ago by Buster.
- Answer Hi Buster, thank you for the question. HP 17-by3021dx laptop only has one memory slot.
  Answered 4 years ago by HP Team
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QuestionIs it loaded with Word, Excel, Power Point and is it good for giving presentations?
Asked 4 years ago by Ruby.
- Answer It has trial subscription to Microsoft Office suite. I have not used for giving presentations.
  Answered 4 years ago by eyt19
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QuestionIs the battery removeable?
Asked 4 years ago by Critter.
- Answer Hi, thank you for the question. I apologize but the battery is non-removable on the HP 17-by3021dx laptop.
  Answered 4 years ago by HP Team
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Questiondoes this computer come with office
Asked 4 years ago by Dwaine.
- Answer Hello Dwaine, great question! This laptop comes with a 30-day trial of Microsoft Office 365. After the trial period has ended, you can subscribe to the Microsoft Office Personal edition for $69.99 per year, or subscribe to other Microsoft 365 options.
  Answered 4 years ago by HP Team
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Showing 41-60 of 188 questions

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Questions & Answers

HP - 17.3" Laptop - Intel Core i3 - 8GB Memory - 1TB HDD - Jet Black

Q: QuestionDoes it have a web camera. Can i conect it to my modem cable if my wifi isnt working ?

Q: Questionwill this run windows 11?

Q: QuestionWould this computer be good for a DJ to run his music off of. There would be about 42,000 songs to download and play through a music dj app.

Q: QuestionCan this laptop connect to any usb docking station? Any particular model for it? Please advise. Thanks

Q: QuestionCan an m.2 SSD be added along side the 1 TB hard drive?

Q: QuestionCan I run Firefox on this computer?

Q: QuestionThe camera video is grainy on 2 new identical laptops. It's not my Wi-Fi, lighting... Two new Hp 17.3 laptops with the same problem. Why does this problem exist?

Q: QuestionDoes the computer have a built in cd player?

Q: QuestionIs this lapto is touch screen?

Q: QuestionSo im looking for a good laptop to capture video game footage on. Not for direct gaming. Can this laptop run OBS well? And is it compatible with the Elgato HD60+?

Q: QuestionI am having problem with getting into the computer, it will not accept my assess code.

Q: Questionhas a disc burner

Q: QuestionIs there a back lit keyboard option?

Q: QuestionAm I able to use windows 10 on this system? If not what kind am I able to use?

Q: QuestionIs the RAM expandable (replacing the 8 with 16)? Some answers posted say yes, some say no. Looking for some clarification please. Thank you!

Q: QuestionDoes this laptop have a warranty?

Q: QuestionHow many memory slots does it have

Q: QuestionIs it loaded with Word, Excel, Power Point and is it good for giving presentations?

Q: QuestionIs the battery removeable?

Q: Questiondoes this computer come with office

QuestionDoes it have a web camera. Can i conect it to my modem cable if my wifi isnt working ?

Questionwill this run windows 11?

QuestionWould this computer be good for a DJ to run his music off of. There would be about 42,000 songs to download and play through a music dj app.

QuestionCan this laptop connect to any usb docking station? Any particular model for it? Please advise. Thanks

QuestionCan an m.2 SSD be added along side the 1 TB hard drive?

QuestionCan I run Firefox on this computer?

QuestionThe camera video is grainy on 2 new identical laptops. It's not my Wi-Fi, lighting... Two new Hp 17.3 laptops with the same problem. Why does this problem exist?

QuestionDoes the computer have a built in cd player?

QuestionIs this lapto is touch screen?

QuestionSo im looking for a good laptop to capture video game footage on. Not for direct gaming. Can this laptop run OBS well? And is it compatible with the Elgato HD60+?

QuestionI am having problem with getting into the computer, it will not accept my assess code.

Questionhas a disc burner

QuestionIs there a back lit keyboard option?

QuestionAm I able to use windows 10 on this system? If not what kind am I able to use?

QuestionIs the RAM expandable (replacing the 8 with 16)? Some answers posted say yes, some say no. Looking for some clarification please. Thank you!

QuestionDoes this laptop have a warranty?

QuestionHow many memory slots does it have

QuestionIs it loaded with Word, Excel, Power Point and is it good for giving presentations?

QuestionIs the battery removeable?

Questiondoes this computer come with office