A:AnswerThanks for your question about this HP 14" Chromebook model 14a-ne1013dx! As system requirements for software constantly change, we’re unable to answer questions about software compatibility or performance. What’s compatible today may not be in the future, so please check the software manufacturer's website for the most current minimum and recommended requirements.
A:AnswerHello and thank you for asking. The HP 14b-cd0013dx Chromebook laptop computer runs the Google Chrome OS, and therefore cannot be used to play Sims 4, which requires a PC running MIcrosoft Windows 8 or higher.
A:AnswerBera, thank you for your purchase of this HP Chromebook! I am sorry about your negative experience. Best Buy has a 15-day return policy on computers, 60 days if you're a Geek Squad member. You can exchange it for a new HP Chromebook or a different model.
A:AnswerNo. You could easily use Google Docs, which there is a quick link for on the laptop. Any Google program can be easily accessed on this Chromebook.
A:AnswerThank you for your question. The 14b-cd0013dx Chromebook is not compatible with an active pen. This model does not have the necessary digitizer to support active stylus pens. Instead, you can use a passive stylus, which works similarly to your finger on the touchscreen.
A:AnswerBill, thank you for your question about this HP Chromebook! You can set up two external displays with this and they will require a USB-C to DisplayPort cable or adapter.
A:AnswerHi Jay, thank you for the question. This forum does not maintain or have access to retailers' pricing calendars. Please reach out directly to Best Buy for assistance.
A:AnswerThank you for the question. No, but there are several ways to use Microsoft Office apps on a Chromebook. Microsoft Word for the web is free for anyone to use online. Sign up or sign in using any email address. You should know that Google has a suite of compatible apps that are free. For example, Google Docs and Google Sheets, instead of Word and Excel).
A:AnswerHello, thank you very much for the question on this HP 2-in-1 14" Touch-Screen Chromebook (14b-cd0013dx). This Chromebook can be used with an external DVD drive! If you're in the market, Best Buy has them available - if you have more questions or need help picking out an external DVD drive, don't hesitate to reach out to your Best Buy Geek Squad!
