Questions & Answers

Name: HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black
Brand: HP
SKU: 6538896
Price: 1129.99 USD
Availability: InStock
Rating: 4.7 (1219 reviews)

HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black

Model:: 27-cr0054/7G9S2AA#ABA; |
SKU:: 6538896

User rating, 4.7 out of 5 stars with 1219 reviews.

Highly rated by customers for:

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QuestionDoes it have a phone charger built in
Asked 10 months ago by B.
- Answer Thank you for your question about this HP desktop! It is not equipped with a phone charger.
  Answered 10 months ago by HP Team
  Answer this question
QuestionWhat PC (Power Cord) does the HP 27 use? It worked with the cord that came with it but, now I receive a series of 3 long beeps followed by 4 shorts beeps.
Asked 10 months ago by Jules.
- Answer Jules, thank you for your question and I am sorry to hear about your experience with this HP touchscreen desktop computer. You can take the computer in for servicing at Best Buy since they are an authorized HP service provider and will look into the error causing that beep pattern. If it is within the return period, you can exchange it in-store.
  Answered 10 months ago by HP Team
  Answer this question
QuestionWhat type of warranty
Asked 10 months ago by Warranty.
- Answer 1 year
  Answered 10 months ago by JoanM
  Answer this question
QuestionI have a Canon MF 6550 Printer/Fax/Scanner. Is this HP AIO compatible with it?
Asked 10 months ago by Tom.
- Answer Hi Tom, thanks for your question about the HP 27" Touch-Screen All-in-One (model 7G9S2AA)! This model is compatible with Canon printers. To be sure, please confirm that your Canon MF 6550 printer is compatible with Windows 11 Home. If you're unsure, reach out to Best Buy Geek Squad for assistance.
  Answered 10 months ago by HP Team
  Answer this question
Questioni have a dell wired printer model e310dw can thehp 27 inch black with amd ryzen7 16 gb 16 memory 1td ssd work together
Asked 10 months ago by ronvd.
- Answer Thank you for the question. If your printer is compatible with Windows 11, it will work with this All-in-One PC.
  Answered 10 months ago by HP Team
  Answer this question
QuestionHow strong is the built in Graphics? not for gaming but for rendering, I.E Blender and rebelle 7 Pro
Asked 10 months ago by Meghan.
- Answer Thank you for the question. For rendering and 3D modeling, you'll typically need a dedicated graphics card like those available on HP Gaming laptops and desktop PCs. The 7G9S2AA All-in-One PC has integrated AMD Radeon™ Graphics, better suited to general computing, streaming, and leisure gaming. Please review the software manufacturer's website for the most current system requirements.
  Answered 10 months ago by HP Team
  Answer this question
QuestionIs this Windows 11?
Asked 10 months ago by I.
- Answer Yes, this has Windows 11.
  Answered 10 months ago by BeckyC
  Answer this question
QuestionDoes this PC have a built in webcam?
Asked 11 months ago by Anicholson.
- Answer Yes, it does have a webcam
  Answered 10 months ago by KathleenM
  Answer this question
QuestionCan this computer be bought with Windows 10 installed vice Windows 11?
Asked 11 months ago by Home.
- Answer Thank you for the question. No, all current models will have Windows 11. Note that Microsoft will stop supporting Windows 10 in October 2025.
  Answered 11 months ago by HP Team
  Answer this question
Questionwhat brand are the speakers?
Asked 11 months ago by joannie.
- Answer Thank you for the question. The dual 2w speakers are HP brand, part number N40820-001.
  Answered 11 months ago by HP Team
  Answer this question
QuestionDOES THIS COMPUTER HAVE CYBER-LINK PHOTO DIRECTOR ?
Asked 11 months ago by Anonymous.
- Answer Thank you for the question. Yes, the HP 7G9S2AA has CyberLink PhotoDirector and PowerDirector pre-installed.
  Answered 11 months ago by HP Team
  Answer this question
QuestionIn order to expand to 32 GB memory how do you access the slots? There are no visible screws - you literally just pull it apart??
Asked 11 months ago by GGS43.
- Answer Thank you for your question about this HP All-in-one desktop! This series is not made to be user-accessible and an upgrade will require an authorized HP service center such as Best Buy to perform the upgrade. Another option is to purchase the HP OmniStudio, which comes with 32GB of memory and is sold at Best Buy stores.
  Answered 11 months ago by HP Team
  Answer this question
QuestionCAN A HP ENVY 4520 PRINTER BE USED WITH THIS MODEL?
Asked 11 months ago by HUNTSMAN1945.
- Answer Thank you for your question. Yes, the Envy 4520 printer is compatible with the 7G9S2AA#ABA All-in-One computer, however you may need to update the printer drivers to ensure all of the features of the printer work properly.
  Answered 11 months ago by HP Team
  Answer this question
QuestionWhat is the warranty on an open box computer
Asked 1 year ago by Southside.
- Answer Unfortunately, my computer was not an open box. However, I bought it because the quality of the open box that was on display.
  Answered 10 months ago by KathleenM
  Answer this question
QuestionI currently have an apple iMac desktop. Can all the data from that be transferred to this computer? If so, can you do it in store?
Asked 1 year ago by Reg77.
- Answer Thank you for your question about this HP desktop! You can partner with a Best Buy associate for details and price of transferring your data from your Mac to this HP.
  Answered 1 year ago by HP Team
  Answer this question
QuestionIs the Microsoft packag currently installed Windows 10 or Windows 11?
Asked 1 year ago by HappilyRetired.
- Answer Hello and thank you for the question! The HP 27" All-In-One Desktop Model 27-cr0054 uses Windows 11 Home as its currently installed operating system.
  Answered 1 year ago by HP Team
  Answer this question
QuestionMy HP fan and processor are very loud, at times they almost roar. My other HP All-in-one is virtually silent. Is there a setting for this?
Asked 1 year ago by Jack.
- Answer Hi, Jack, and thank you for asking the question! There are settings in the "settings" that will control the fan speeds, but make sure that if you adjust them down, that you watch the cpu temperature to make sure you haven't turned them down so low that the computer overheats.
  Answered 1 year ago by HP Team
  Answer this question
QuestionSo if my Old HP went out due to the storm and doesn't turn on, how can my old information be saved and transferred to a new HP unit?
Asked 1 year ago by Nick.
- Answer Hi Nick, sorry to hear about your old laptop. Please reach out to Geek Squad for details about getting information off your old hard drive and onto a new system.
  Answered 1 year ago by HP Team
  Answer this question
QuestionCan you play Roblox?
Asked 1 year ago by Gabby.
- Answer Gabby, thank you for your question on this HP all-in-one desktop! Yes, this will run Roblox!
  Answered 1 year ago by HP Team
  Answer this question
QuestionInterested in getting an Open Box 27” all in one. Can I inspect the contents at the Best But retail store to make sure it contains everything that a new one has? Reading all the Q & A some buyers loose the dongle for the keyboard and mouse
Asked 1 year ago by RatPatrol.
- Answer I bought an open Box computer ( 27 all in one ) in Nj and was allowed to look at everything.
  Answered 10 months ago by CharlesP
  Answer this question

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Questions & Answers

HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black

Q: QuestionDoes it have a phone charger built in

Q: QuestionWhat PC (Power Cord) does the HP 27 use? It worked with the cord that came with it but, now I receive a series of 3 long beeps followed by 4 shorts beeps.

Q: QuestionWhat type of warranty

Q: QuestionI have a Canon MF 6550 Printer/Fax/Scanner. Is this HP AIO compatible with it?

Q: Questioni have a dell wired printer model e310dw can thehp 27 inch black with amd ryzen7 16 gb 16 memory 1td ssd work together

Q: QuestionHow strong is the built in Graphics? not for gaming but for rendering, I.E Blender and rebelle 7 Pro

Q: QuestionIs this Windows 11?

Q: QuestionDoes this PC have a built in webcam?

Q: QuestionCan this computer be bought with Windows 10 installed vice Windows 11?

Q: Questionwhat brand are the speakers?

Q: QuestionDOES THIS COMPUTER HAVE CYBER-LINK PHOTO DIRECTOR ?

Q: QuestionIn order to expand to 32 GB memory how do you access the slots? There are no visible screws - you literally just pull it apart??

Q: QuestionCAN A HP ENVY 4520 PRINTER BE USED WITH THIS MODEL?

Q: QuestionWhat is the warranty on an open box computer

Q: QuestionI currently have an apple iMac desktop. Can all the data from that be transferred to this computer? If so, can you do it in store?

Q: QuestionIs the Microsoft packag currently installed Windows 10 or Windows 11?

Q: QuestionMy HP fan and processor are very loud, at times they almost roar. My other HP All-in-one is virtually silent. Is there a setting for this?

Q: QuestionSo if my Old HP went out due to the storm and doesn't turn on, how can my old information be saved and transferred to a new HP unit?

Q: QuestionCan you play Roblox?

Q: QuestionInterested in getting an Open Box 27” all in one. Can I inspect the contents at the Best But retail store to make sure it contains everything that a new one has? Reading all the Q & A some buyers loose the dongle for the keyboard and mouse

Best-selling touch-screen all-in-one computers

QuestionDoes it have a phone charger built in

QuestionWhat PC (Power Cord) does the HP 27 use? It worked with the cord that came with it but, now I receive a series of 3 long beeps followed by 4 shorts beeps.

QuestionWhat type of warranty

QuestionI have a Canon MF 6550 Printer/Fax/Scanner. Is this HP AIO compatible with it?

Questioni have a dell wired printer model e310dw can thehp 27 inch black with amd ryzen7 16 gb 16 memory 1td ssd work together

QuestionHow strong is the built in Graphics? not for gaming but for rendering, I.E Blender and rebelle 7 Pro

QuestionIs this Windows 11?

QuestionDoes this PC have a built in webcam?

QuestionCan this computer be bought with Windows 10 installed vice Windows 11?

Questionwhat brand are the speakers?

QuestionDOES THIS COMPUTER HAVE CYBER-LINK PHOTO DIRECTOR ?

QuestionIn order to expand to 32 GB memory how do you access the slots? There are no visible screws - you literally just pull it apart??

QuestionCAN A HP ENVY 4520 PRINTER BE USED WITH THIS MODEL?

QuestionWhat is the warranty on an open box computer

QuestionI currently have an apple iMac desktop. Can all the data from that be transferred to this computer? If so, can you do it in store?

QuestionIs the Microsoft packag currently installed Windows 10 or Windows 11?

QuestionMy HP fan and processor are very loud, at times they almost roar. My other HP All-in-one is virtually silent. Is there a setting for this?

QuestionSo if my Old HP went out due to the storm and doesn't turn on, how can my old information be saved and transferred to a new HP unit?

QuestionCan you play Roblox?

QuestionInterested in getting an Open Box 27” all in one. Can I inspect the contents at the Best But retail store to make sure it contains everything that a new one has? Reading all the Q & A some buyers loose the dongle for the keyboard and mouse