Questions & Answers

Name: HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 7730U 2023 - 16GB Memory - 1TB SSD - Jet Black
Brand: HP
SKU: 6538896
Price: 1129.99 USD
Availability: InStock
Rating: 4.7 (1519 reviews)

HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 7730U 2023 - 16GB Memory - 1TB SSD - Jet Black

Model:: 27-cr0054/7G9S2AA#ABA; |
SKU:: 6538896

User rating, 4.7 out of 5 stars with 1519 reviews.

Highly rated by customers for:

$1,129.99

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QuestionWhat's the best printer for this computer?
Asked 10 months ago by Brenny.
- Answer Brenny, thank you for your question about this HP desktop computer! The best printer is the one that is ideal for your printing needs. HP sells a large variety of printers in Best Buy and you can partner with a sales associate to help you find the right one for you.
  Answered 10 months ago by HP Team
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Questiondoes this computer include free Microsoft defender
Asked 1 year ago by susanna.
- Answer Thanks for your question. Microsoft Defender will come built into Windows 11 and the computer.
  Answered 1 year ago by HP Team
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QuestionIf I don’t renew the ms 365 subscription what office software is included?
Asked 1 year ago by Mike.
- Answer Hi Mike! No office software is included, but you have a couple of free online options including Microsoft Online for free access to Word and Excel, with minimal features. Go to Office.com Sign in with a Microsoft account (or create one for free). Click on Word, Excel, or any other app to start using it online.
  Answered 1 year ago by HP Team
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Questioni have a dell wired printer model e310dw can thehp 27 inch black with amd ryzen7 16 gb 16 memory 1td ssd work together
Asked 1 year ago by ronvd.
- Answer Thank you for the question. If your printer is compatible with Windows 11, it will work with this All-in-One PC.
  Answered 1 year ago by HP Team
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QuestionIn order to expand to 32 GB memory how do you access the slots? There are no visible screws - you literally just pull it apart??
Asked 1 year ago by GGS43.
- Answer Thank you for your question about this HP All-in-one desktop! This series is not made to be user-accessible and an upgrade will require an authorized HP service center such as Best Buy to perform the upgrade. Another option is to purchase the HP OmniStudio, which comes with 32GB of memory and is sold at Best Buy stores.
  Answered 1 year ago by HP Team
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QuestionHow do I connect to Outlook for email?
Asked 1 year ago by Betty.
- Answer Hi there, Betty! Thanks for the question on the HP 27" Touch-Screen All-in-One (27-cr0054). To use Outlook with this device, you can get access via Microsoft 365, or online by web browser for free. For help with this, don't hesitate to reach out to HP Support or your Best Buy Geek Squad!
  Answered 1 year ago by HP Team
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QuestionDoes the keyboard and mouse come with a card to hook up as wireless
Asked 1 year ago by Anonymous.
- Answer Thank you for your question about this HP touchscreen desktop computer! Yes, it comes with the dongle for the keyboard and the mouse.
  Answered 1 year ago by HP Team
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QuestionCan you use this to play computer games?
Asked 1 year ago by Lp.
- Answer Thank you for your question! It will depend on what kind of games you would like to play and what their system requirements are and if this PC meets those requirements, you can check a games system requirements on the publisher's website.
  Answered 1 year ago by HP Team
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QuestionWill all my apps and favorites automatically transfer from my old computer?
Asked 1 year ago by Thom.
- Answer Thank you for your question on this HP touchscreen desktop! You will be able to transfer your content directly. However, programs would need to be deactivated on your old computer before you can install them on this one. Best Buy offers a data transfer service right in the store through its Geek Squad precinct. You can check with a blue shirt for more details.
  Answered 1 year ago by HP Team
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Questionhow do you store music on this unit?
Asked 1 year ago by reddog.
- Answer Thank you for your question on this HP touchscreen desktop! You store music by either downloading it and saving it or have your music program download and save it to the computer.
  Answered 1 year ago by HP Team
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QuestionCan I pay to have it installed?
Asked 1 year ago by Kev.
- Answer Kev, thank you for your interest in this HP desktop! Yes, you can have someone in Geek Squad set this up in your home or your office. See a Best Buy associate for details.
  Answered 1 year ago by HP Team
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QuestionIs there any way to use the monitor as a TV, like using Roku or the DirecTV streaming service? There is no HDMI in port, only an out port. Would I have to use individual streaming apps?
Asked 1 year ago by cinder.
- Answer Thank you for your question about the HP 27" Touch-Screen All-in-One desktop computer! Since this model only has an HDMI out port, you would need to use individual streaming apps or watch your favorite shows and movies through the pre-installed browser. The HDMI out port is designed to allow users to add another display for their workflow.
  Answered 1 year ago by HP Team
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QuestionWhat is the hard drive storage, if there is any?
Asked 1 year ago by alyssa.
- Answer Alyssa. Thank you for your question, the HP all in one computer 27-cr0054 features a 1 TB (terabyte) solid-state drive.
  Answered 1 year ago by HP Team
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QuestionCan you disable the touchscreen on this device?
Asked 1 year ago by Wishram.
- Answer Thank you for the question. Yes, you can disable the touch screen on the 27-cr0054 by using the Device Manager>Human Interface Devices, selecting touch screen, and clicking "disable".
  Answered 1 year ago by HP Team
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QuestionWhich cd reader is compatible with the HPHP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black? How can I connect a cd reader to the Hp all-in-one ?
Asked 1 year ago by question.
- Answer Thank you for the question. Any external CD/DVD drive will be compatible with your all-in-one PC. You would connect via the USB port.
  Answered 1 year ago by HP Team
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QuestionWill the IT Experts at Best Buy's Geek Squad assist with setting up and transferring everything from my old HP Intel old to the new HP 27? Have to know before I purchase.
Asked 2 years ago by Anonymous.
- Answer Yes, but I worked it out myself
  Answered 2 years ago by MarkS
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QuestionDoes the HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black have a BACKLIT KEYBOARD?
Asked 2 years ago by Bill.
- Answer Hello Bill, thank you for your question. The HP 27" touchscreen all-in-one does not come with a backlit keyboard. It comes with keyboard model HP 510SP, which is a standard mouse and keyboard combo.
  Answered 2 years ago by HP Team
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QuestionIs everything in ti box I would need to key come home and hook up
Asked 2 years ago by Anonymous.
- Answer Yes, this All-in-One Computer does come with everything needed which includes a mouse and keyboard.
  Answered 2 years ago by HP Team
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QuestionIs there an option available with this computer to have windows 11 pro instead of home ?
Asked 2 years ago by Homebody.
- Answer Thank you for your question. You can upgrade to Windows Pro directly from the Microsoft Store on the computer.
  Answered 2 years ago by HP Team
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QuestionWhat are the measurements of the base!
Asked 2 years ago by Telehealth.
- Answer Hi, Telehealth, and thank you for asking the question about the size of the base. It's approximately 9 inches across, and 7.5 inches deep.
  Answered 1 year ago by HP Team
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Questions & Answers

HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 7730U 2023 - 16GB Memory - 1TB SSD - Jet Black

Q: QuestionWhat's the best printer for this computer?

Q: Questiondoes this computer include free Microsoft defender

Q: QuestionIf I don’t renew the ms 365 subscription what office software is included?

Q: Questioni have a dell wired printer model e310dw can thehp 27 inch black with amd ryzen7 16 gb 16 memory 1td ssd work together

Q: QuestionIn order to expand to 32 GB memory how do you access the slots? There are no visible screws - you literally just pull it apart??

Q: QuestionHow do I connect to Outlook for email?

Q: QuestionDoes the keyboard and mouse come with a card to hook up as wireless

Q: QuestionCan you use this to play computer games?

Q: QuestionWill all my apps and favorites automatically transfer from my old computer?

Q: Questionhow do you store music on this unit?

Q: QuestionCan I pay to have it installed?

Q: QuestionIs there any way to use the monitor as a TV, like using Roku or the DirecTV streaming service? There is no HDMI in port, only an out port. Would I have to use individual streaming apps?

Q: QuestionWhat is the hard drive storage, if there is any?

Q: QuestionCan you disable the touchscreen on this device?

Q: QuestionWhich cd reader is compatible with the HPHP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black? How can I connect a cd reader to the Hp all-in-one ?

Q: QuestionWill the IT Experts at Best Buy's Geek Squad assist with setting up and transferring everything from my old HP Intel old to the new HP 27? Have to know before I purchase.

Q: QuestionDoes the HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black have a BACKLIT KEYBOARD?

Q: QuestionIs everything in ti box I would need to key come home and hook up

Q: QuestionIs there an option available with this computer to have windows 11 pro instead of home ?

Q: QuestionWhat are the measurements of the base!

Best-selling touch-screen all-in-one computers

QuestionWhat's the best printer for this computer?

Questiondoes this computer include free Microsoft defender

QuestionIf I don’t renew the ms 365 subscription what office software is included?

Questioni have a dell wired printer model e310dw can thehp 27 inch black with amd ryzen7 16 gb 16 memory 1td ssd work together

QuestionIn order to expand to 32 GB memory how do you access the slots? There are no visible screws - you literally just pull it apart??

QuestionHow do I connect to Outlook for email?

QuestionDoes the keyboard and mouse come with a card to hook up as wireless

QuestionCan you use this to play computer games?

QuestionWill all my apps and favorites automatically transfer from my old computer?

Questionhow do you store music on this unit?

QuestionCan I pay to have it installed?

QuestionIs there any way to use the monitor as a TV, like using Roku or the DirecTV streaming service? There is no HDMI in port, only an out port. Would I have to use individual streaming apps?

QuestionWhat is the hard drive storage, if there is any?

QuestionCan you disable the touchscreen on this device?

QuestionWhich cd reader is compatible with the HPHP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black? How can I connect a cd reader to the Hp all-in-one ?

QuestionWill the IT Experts at Best Buy's Geek Squad assist with setting up and transferring everything from my old HP Intel old to the new HP 27? Have to know before I purchase.

QuestionDoes the HP - 27" Touch-Screen All-in-One with Adjustable Height - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Jet Black have a BACKLIT KEYBOARD?

QuestionIs everything in ti box I would need to key come home and hook up

QuestionIs there an option available with this computer to have windows 11 pro instead of home ?

QuestionWhat are the measurements of the base!