Questions & Answers

Q: QuestionIs the computer glitch from last week that affected the Windows 11 computers still going to affect this computer, and if so, how to I combat that?

Asked 1 year ago by Dolly.

• A:Answer Doll, thank you for your question! This computer does not have the endpoint security software that caused that issue, which was later corrected.

  Answered 1 year ago by HP Team

  
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Q: QuestionDo I need to have a CD port to add Microsoft Office or a screen saver? Can this computer support Microsoft Office (especially Microsoft Word)? Also, does this computer come with an icon to click to get onto the internet?

Asked 1 year ago by Dolly.

• A:Answer Dolly, thank you for your questions on this! This HP Desktop computer does not have a CD/DVD drive. You can use an external USB CD/DVD drive with this computer. This computer does support Microsoft Office. It comes with a 30 day trial of Microsoft 365 which includes Word. We recommend purchasing Microsoft Office with this computer. The Microsoft Edge browser is preinstalled. During the setup, it will ask you to connect to your WiFi network.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this computer come loaded with Windows?

Asked 1 year ago by Sally.

• A:Answer YES IT COMES WITH WINDOWS 11

  Answered 1 year ago by DennisBVerified Purchase

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Q: QuestionHi is there a extra power connector from the PSU to install a extra 2.5" SATA SSD or hard drive? And is there places to mount a 2.5" SATA SSD or hard drive?

Asked 1 year ago by Jack.

• A:Answer Thank you for asking. Yes. There are three SATA ports on the motherboard.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I add a 3.5" sata hard drive into this computer? Also, does the motherboard have any sata port and how many?

Asked 2 years ago by green.

• A:Answer YES to Both Questions - At Least 2 SATA Ports on MB.

  Answered 2 years ago by spdbrdmanVerified Purchase

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Q: QuestionWhat power supply is in it because I would like to put in a rx 5500 in it.

Asked 2 years ago by Power.

• A:Answer Unfortunatley, that's not going to work. the RX 5500 requries at least a 450 watt power supply, and the one in this computer is rated at 180 watts.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this computer have available drive bay space for adding a 3.5 internal HDD?

Asked 2 years ago by PlumCrazy.

• A:Answer Hello. Thanks for your question. There is an available M.2 slot for an solid state drive on this HP desktop computer.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs there a microSD or SD slot?

Asked 2 years ago by CDM.

• A:Answer No, this Desktop does not have a microSD or SD slot.

  Answered 2 years ago by HP Team

  
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Q: QuestionIf there is no DVD drive how can I load info from a DVD onto the computer?

Asked 2 years ago by Dan.

• A:Answer There are external DVD drives that plug into a USB port that can do exactly what you are looking for. That's the least complicated method.

  Answered 2 years ago by Just

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Q: QuestionThe equipment is sold complete, monitor, mouse and box??

Asked 3 years ago by Stefy.

• A:Answer Desktop M01-F2254, HP black wired keyboard and mouse combo are included in this purchase.

  Answered 3 years ago by HP Team

  
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Q: Questionis it windows 11

Asked 2 months ago by Anonymous.

• A:Answer My review says it is

  Answered 2 months ago by JudyWVerified Purchase

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Q: QuestionWill it work with anHP 4500 printer

Asked 5 months ago by Confused.

Q: QuestionDoses any software comes with the desktop

Asked 5 months ago by Anonymous.

Q: QuestionCould this support 3 monitors?

Asked 8 months ago by BKing.

• A:Answer No clue

  Answered 2 months ago by JudyWVerified Purchase

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Q: QuestionReplacing a 2013 Dell computer with a wireless keyboard and wireless optical mouse that have a "receiver" device plugged into the computer. Can I use thIs same setup and reuse my monitor and mouse with this PC?

Asked 8 months ago by Neil.

• A:Answer yes

  Answered 6 months ago by GeraldPVerified Purchase

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Q: QuestionIs this HP tower compatible with a HP vs 17 monitor from about 2009? I saved my documents from a computer with Windows 10 to a WD My Passport Portable HDD. Will I easily be able to retrieve these since this HP tower has Windows 11?

Asked 8 months ago by Karen.

• A:Answer Thanks for your question. This HP model will work with any HDMI or VGA monitor, and your external hard drive will be compatible as well.

  Answered 8 months ago by HP Team

  
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Q: QuestionWill Office 97 work with this computer? Word in my version does support DOCX.

Asked 9 months ago by Pete.

• A:Answer It's not a question of whether the computer will work. The question is whether Office 97 will run properly on the Windows 11 operating system. The answer to this question is Office 97 may not run properly on Windows 11 due to compatibility issues, as it is an outdated version of the software and stopped being supported long before Windows 11 was published. Users have reported difficulties with installation and functionality on newer operating systems like Windows 10 and 11.

  Answered 9 months ago by LeftshotVerified Purchase

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Q: QuestionCan i replace any parts of this pc?

Asked 9 months ago by Nigr.

• A:Answer Sure can, but there are a LOT of parts on a computer and while you can change a lot, you can't change everything or change something without limits. So, without knowing exactly what you want to replace and what you want to replace it with, a definitive answer is not possible.

  Answered 9 months ago by LeftshotVerified Purchase

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Q: QuestionDoes this desktop run Windows 11?

Asked 9 months ago by Sparky.

• A:Answer Windows 11 comes with this system.

  Answered 9 months ago by LeftshotVerified Purchase

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