Questions & Answers
- Model:
- 13-bf0013dx
- |
- SKU:
- 6505903
Highly rated by customers for: Speed, Size, Ease of use
Page Showing 101-109 of 109 questions
Q: Questiondoes this computer come with Microsoft word?
Asked by Cole.
- A:Answer No, this Envy 2-in-1 laptop does not come with Microsoft 365 software.
Answered by HP Team

Q: QuestionIs this laptop good for djs and the programs they use
Asked by Fal.
- A:Answer Yes. Thats the reason i brought this product
Answered by OceanaK
Q: QuestionI heard that LPDDR4x RAM is not upgradable because it is soldered in the motherboard. In one of the previous questions, you answered that the RAM is upgradable. Can you elaborate how can it be upgraded?
Asked by akshay.
- A:Answer YOU CAN USE A DESOLDERING STATION TO REMOVE THE RAM MODULES FROM THE MOBO.
Answered by RancidGaucho
Q: QuestionCan the RAM be upgraded?
Asked by Raj.
- A:Answer You told me that one 8 Gb ram is installed at only one slot, not at the board then why is your answer that is ram cannot be upgraded, in contrast, you have also claimed that the ram may be upgraded but must be carefully upgraded. why there are three contrasting answers to the same question?
Answered by Anonymous
Q: QuestionDoes this have upgradeable RAM?
Asked by potentialbuyer.
- A:Answer Thank you for the question. This model uses onboard memory and cannot be upgraded.
Answered by HP Team

Q: QuestionWhat the max ram we can install on this laptop?
Asked by Kloka.
- A:Answer Thank you for the question. This Envy's RAM is onboard - soldered to the mother board. (In theory, it could be replaced by a professional technician, up to 16GB, but it's not an easy, typical DIY operation). Since this is built on the Evo platform with an 11th generation Intel processor, it makes excellent use of the existing RAM (using performance cores and efficiency cores for background and foreground tasks simultaneously) and there isn't a need to augment the onboard RAM. The Intel® EVO™ platform focuses on establishing stringent certification standards. and aims to help the users to finish their important tasks more efficiently. It provides users with a notebook computer that is convenient for mobile office with performance and convenience.
Answered by HP Team

Q: QuestionThe HP Team has given conflicting answers as to whether additional memory can be added or not. Sometimes they said yes, and sometimes no. Please take the time to find the correct answer - is there a 2nd empty memory slot that can be used or not? Thanks.
Asked by amzngeek.
- A:Answer Thank you for the question. The memory is "onboard", meaning it's soldered in, and the slot is indicated as not user accessible. While professional technicians could de-solder and upgrade the ram, the average person cannot, so often the answer to this question is "not upgradeable".
Answered by HP Team

Q: QuestionI have purchased this laptop about 3 months ago and I really feel the RAM is insufficient. I was going through some QnAs about RAM upgrade, few answers state that the RAM is upgradable and few state it is not, can you please confirm what is correct?
Asked by Sahil.
- A:Answer The RAM on this Envy 2-in-1 laptop is onboard and not upgradeable.
Answered by HP Team

Q: QuestionCan this laptop be upgraded from 8gb to 32gb of RAM? Is 32gb RAM available for a single-slot installation in this laptop?
Asked by TelecomGuy.
- A:Answer Unfortunately, the RAM on this laptop cannont be upgraded.
Answered by HP Team

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