Questions & Answers

Name: HP - Envy 2-in-1 14" Full HD Touch-Screen Laptop - Intel Core 5 - 8GB Memory - 512GB SSD - Natural Silver
Brand: HP
SKU: 10858350
Price: 724 USD
Availability: InStock
Rating: 4.7 (609 reviews)

HP - Envy 2-in-1 14" Full HD Touch-Screen Laptop - Intel Core 5 - 8GB Memory - 512GB SSD - Natural Silver

Model:: 14-es1013dx/9R8R2UA#ABA; |
SKU:: 10858350

User rating, 4.7 out of 5 stars with 609 reviews.

Highly rated by customers for:

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QuestionDoes this laptop support Windows Hello facial recognition sign in?
Asked 1 year ago by 2025newuser.
- Answer Yes
  Answered 1 year ago by gardenlady
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QuestionWhat generation is this laptop
Asked 1 year ago by Anonymous.
- Answer Thank you for the question. The Envy 14-es1013dx has the Intel Core i5 120U processor, the first generation of the Intel Core 5 series. The processor and the Envy laptop were introduced in January, 2024.
  Answered 1 year ago by HP Team
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QuestionWhat stylus pen can I use with it? I've searched the MPP 2.0 stylus pen, but none of them they they are compatible with the model I have. Is there a specific pen we could buy?
Asked 1 year ago by Lyd.
- Answer Thanks for your question today. Any MPP 2.0 stylus pen will work with this model. MPP 2.0 is a Microsoft Windows standard. As long as the pen is MPP 2.0 it should be compatible.
  Answered 1 year ago by HP Team
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QuestionDoes this laptop have a DVD drive? And how many USB ports does it have? Thanks, Steve
Asked 1 year ago by SteveB.
- Answer No, it does not. There are 2 USB ports.
  Answered 1 year ago by Valerie
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QuestionI bought this computer and can't figure out how to work it? Just button in the back but won't let me verify that I am me and then I unplug it to turn it off...no idea how to shut down.
Asked 1 year ago by HarryPatter.
- Answer Thank you for the question. The Envy 14-es1013dx has a power button on the keyboard. It's on the top row, near the right edge, next to the delete key. When the computer is off, press the button briefly to turn on the computer. To turn it off, the recommended procedure is to use the Windows Shut down command. Select the Start button, select the Power icon, and then select Shut Down. You can download your laptop's full User Manual from the HP support site.
  Answered 1 year ago by HP Team
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QuestionCan I play games on this computer etc game pass ?
Asked 1 year ago by Bop.
- Answer Thanks for your question! As system requirements for software and games constantly change, we are unable to answer questions about software compatibility or performance. What's compatible today may not be in the future. Please check the gaming manufacturer's website for the most current minimum and recommended requirements.
  Answered 1 year ago by HP Team
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QuestionDoes this work on 110v/220v ac?
Asked 2 years ago by Rolly.
- Answer 110v
  Answered 2 years ago by RonaldL
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QuestionDoes this PC have Windows 11?
Asked 1 year ago by Twig.
- Answer Thank you for the question. Yes, this laptop has Windows 11 Home.
  Answered 1 year ago by HP Team
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QuestionI do not want to store any of my work in the cloud... is cloud storage necessary or required? //
Asked 1 year ago by B.
- Answer Thanks for your question. You do not have to use cloud storage. This model has a 512GB SSD for local storage.
  Answered 1 year ago by HP Team
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Questiondoes it contains 2 slots for SSD so i can add additional one, also does it comes with HDD connection. lastly can i use it directly in 220V country.
Asked 1 year ago by Mohamed.
- Answer Mohamed, thank you for your question on this HP Envy 2-in-1! It has only one M.2 slot in it for a drive and no internal HDD connection. You can use it in a 220V current if you purchase the respective adapter for it in that country. HP does not recommend using voltage convertors on any of their products.
  Answered 1 year ago by HP Team
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QuestionWhich year release is this model? And is 8 GB ram enough for normal usage like watching movies, series, netflix etc, study use and normal level gaming?
Asked 1 year ago by Pratham.
- Answer 1. Specifications-->General-->Year of Release--> 2a. 8GB is fine for "normal usage like watching movies, series, netflix [sic] etc, study use," as long as you don't have two many programs running simultaneously. 2b. Define "normal level gaming." What is "normal" for you may not be "normal" for anyone else in the universe.
  Answered 1 year ago by luislast
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QuestionIs this windows in S mode or no?
Asked 1 year ago by Windows.
- Answer Thank you for asking. The Envy 14-es1013dx has Windows 11 Home. It is not S Mode.
  Answered 1 year ago by HP Team
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QuestionDoes it have built in WiFi? I have to get a laptop that I can use anywhere even when I can't be around a hot spot.
Asked 1 year ago by RosaleE.
- Answer it is able to receive a wifi signal
  Answered 1 year ago by JohnG
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QuestionWhat software comes preloaded?
Asked 1 year ago by Hiker.
- Answer Thank you for the question. The Envy 14-es1013dx laptop comes with the Windows 11 Home operating system installed. HP Command Center (to optimize performance) and HP Support Assistant (helps with troubleshooting, questions about the laptop, and updates) are also pre-installed. There is a trial version of Microsoft Office and McAfee Live Safe (anti-virus) included, and you can subscribe for ongoing use.
  Answered 1 year ago by HP Team
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QuestionIs the included power adapter multi-voltage compatible? Thanks.
Asked 1 year ago by Jayden.
- Answer Hi Jayden, thank you for the question. The HP Envy 14-es1013dx comes with a power adapter that supports a multi-voltage input range of 100-240V.
  Answered 1 year ago by HP Team
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QuestionIS THIS LAPTOP IN S MODE
Asked 1 year ago by john.
- Answer Thank you for your question. This Envy 2-in-1 laptop runs on the Windows 11 Home operating system.
  Answered 1 year ago by HP Team
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QuestionI can’t seem to find any cases compatible for this laptop? Are there currently any in market?
Asked 1 year ago by Flyeaglesfly.
- Answer Thank you for the question. There are many possibilities; please visit your local Best Buy for assistance with selection.
  Answered 1 year ago by HP Team
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QuestionHow long after I receive the laptop do I have to purchase the protection geek squad plan?
Asked 1 year ago by Anonymous.
- Answer Thank you for your question. You have 60 days from the date of purchase or delivery to add a Geek Squad Protection Plan for your laptop. This includes standard protection plans, plans with accidental damage from handling, and product replacement plans. If you want to add a plan with accidental damage or a product replacement plan, you’ll need to bring your laptop into the Best Buy store.
  Answered 1 year ago by HP Team
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QuestionWill it easily work in 220V supply or I need an external adapter or something?
Asked 1 year ago by Pratham.
- Answer Thank you for your question on this HP Envy 2-in-1 laptop! HP does not recommend using voltage convertors for its laptops. Instead, you would need to purchase a 65W adapter for the country that you will use this laptop in.
  Answered 1 year ago by HP Team
  Answer this question
QuestionDoes this computer support dual output for 2 displays?
Asked 1 year ago by Fmrmnquin.
- Answer Thanks for your question. You will be able to connect two monitors to this laptop. It has both an HDMI port and a USB Type-C port that supports Displayport.
  Answered 1 year ago by HP Team
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Showing 21-40 of 72 questions

Questions & Answers

HP - Envy 2-in-1 14" Full HD Touch-Screen Laptop - Intel Core 5 - 8GB Memory - 512GB SSD - Natural Silver

Q: QuestionDoes this laptop support Windows Hello facial recognition sign in?

Q: QuestionWhat generation is this laptop

Q: QuestionWhat stylus pen can I use with it? I've searched the MPP 2.0 stylus pen, but none of them they they are compatible with the model I have. Is there a specific pen we could buy?

Q: QuestionDoes this laptop have a DVD drive? And how many USB ports does it have? Thanks, Steve

Q: QuestionI bought this computer and can't figure out how to work it? Just button in the back but won't let me verify that I am me and then I unplug it to turn it off...no idea how to shut down.

Q: QuestionCan I play games on this computer etc game pass ?

Q: QuestionDoes this work on 110v/220v ac?

Q: QuestionDoes this PC have Windows 11?

Q: QuestionI do not want to store any of my work in the cloud... is cloud storage necessary or required? //

Q: Questiondoes it contains 2 slots for SSD so i can add additional one, also does it comes with HDD connection. lastly can i use it directly in 220V country.

Q: QuestionWhich year release is this model? And is 8 GB ram enough for normal usage like watching movies, series, netflix etc, study use and normal level gaming?

Q: QuestionIs this windows in S mode or no?

Q: QuestionDoes it have built in WiFi? I have to get a laptop that I can use anywhere even when I can't be around a hot spot.

Q: QuestionWhat software comes preloaded?

Q: QuestionIs the included power adapter multi-voltage compatible? Thanks.

Q: QuestionIS THIS LAPTOP IN S MODE

Q: QuestionI can’t seem to find any cases compatible for this laptop? Are there currently any in market?

Q: QuestionHow long after I receive the laptop do I have to purchase the protection geek squad plan?

Q: QuestionWill it easily work in 220V supply or I need an external adapter or something?

Q: QuestionDoes this computer support dual output for 2 displays?

Most-viewed items

QuestionDoes this laptop support Windows Hello facial recognition sign in?

QuestionWhat generation is this laptop

QuestionWhat stylus pen can I use with it? I've searched the MPP 2.0 stylus pen, but none of them they they are compatible with the model I have. Is there a specific pen we could buy?

QuestionDoes this laptop have a DVD drive? And how many USB ports does it have? Thanks, Steve

QuestionI bought this computer and can't figure out how to work it? Just button in the back but won't let me verify that I am me and then I unplug it to turn it off...no idea how to shut down.

QuestionCan I play games on this computer etc game pass ?

QuestionDoes this work on 110v/220v ac?

QuestionDoes this PC have Windows 11?

QuestionI do not want to store any of my work in the cloud... is cloud storage necessary or required? //

Questiondoes it contains 2 slots for SSD so i can add additional one, also does it comes with HDD connection. lastly can i use it directly in 220V country.

QuestionWhich year release is this model? And is 8 GB ram enough for normal usage like watching movies, series, netflix etc, study use and normal level gaming?

QuestionIs this windows in S mode or no?

QuestionDoes it have built in WiFi? I have to get a laptop that I can use anywhere even when I can't be around a hot spot.

QuestionWhat software comes preloaded?

QuestionIs the included power adapter multi-voltage compatible? Thanks.

QuestionIS THIS LAPTOP IN S MODE

QuestionI can’t seem to find any cases compatible for this laptop? Are there currently any in market?

QuestionHow long after I receive the laptop do I have to purchase the protection geek squad plan?

QuestionWill it easily work in 220V supply or I need an external adapter or something?

QuestionDoes this computer support dual output for 2 displays?