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Questions & Answers

Your price for this item is $260.99
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Page Showing 41-60 of 225 questions
  • QuestionDoes this laptop have an ethernet port?

    Asked by Rolo.

    • Answer This model does not come with an Ethernet port; however, you can buy a USB-A to Ethernet adapter from Best Buy! The ports for this model are: two Thunderbolt type-C USB ports, two type-A USB ports (one with sleep and charge), one 2.1 HDMI port, and one headphone/microphone jack.

      Answered by HP Team

  • Questionwhat is difference between EVO and vPRO

    Asked by Samsungfridge.

    • Answer That's a great question. vPro is a set of hardware that makes it easier for IT professionals to maintain the system (usually because they've got a number of computers to administer). EVO is a series of system requirements designed to make the way you use the computer easier and with more capabilities.

      Answered by HP Team

  • QuestionWhat is the warranty? How long?

    Asked by Bigboysmallt.

    • Answer Hello. Thanks for your question. This model will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf Or you can reach out to HP Support by visiting https://support.hp.com

      Answered by HP Team

  • QuestionIs it available in other colours such as black or blue

    Asked by Neel1729.

    • Answer Thank you for the question. This model (with these features) is available only in Natural Silver.

      Answered by HP Team

  • QuestionDoes this item have an sd card slot?

    Asked by Tspoon.

    • Answer Yes. On the Left side.

      Answered by DTES

  • QuestionIs it good for gaming?

    Asked by Car.

    • Answer Hello, thank you for your question. You can check the requirements for the software you would like to use by looking up the system requirements for it from the publisher's website. You will want to make sure that the device you want to use it on meets the minimum requirements. Updates and modifications can impact what settings you can run the software on or if you can use the software at all. It will depend on which games you want to play is the short answer, but it doesn't have a dedicated GPU, so that may impact what games you can play.

      Answered by HP Team

  • QuestionWhat content or things are included in the box other than laptop

    Asked by Abhi.

    • Answer This HP Envy laptop will come with the AC adapter, laptop, and various documentation concerning the purchase.

      Answered by HP Team

  • QuestionThus this have fingerprint reader ?

    Asked by Jessi.

    • Answer Thank you for the question. The Envy 15-fe0053dx does not have a fingerprint reader, however, it does have an IR camera so that you can log in with facial recognition.

      Answered by HP Team

  • QuestionDoes it come with a stylus pen or would I need to buy one separately?

    Asked by Kadam.

    • Answer No, this Envy 2-in-1 Laptop does not come with a pen, it is a separate purchase.

      Answered by HP Team

  • QuestionThere has been issues with the hinges breaking with past HP’s…has that issue been changed ? If no, does the warranty cover replacement on hinges ? Thank you

    Asked by Bryn.

    • Answer Yes, the hinges have been strengthened. But, if you start yanking on them to get them to break, that's not covered under the warranty.

      Answered by HP Team

  • Question1)how i can to connect to laptop addishional microphone???have you portal??/2)what number of bluetooth??

    Asked by mikhael.

    • Answer Thank you for the question. The HP 15-fe0053dx has built-in dual-array digital microphones. If you prefer using an external mic, you can connect via USB or using the microphone/headphone port. Make sure to enable the external mic in "settings". The 15-fe0053dx laptop has Bluetooth® 5.3.

      Answered by HP Team

  • QuestionDoes this computer come with any software? I.e. Windows 10, Microsoft office.

    Asked by Anonymous.

    • Answer No, you have to pay extra for the software

      Answered by THooks

  • QuestionCan I buy one with a spanish keyboard?

    Asked by Hernan.

    • Answer Thank you for the question. This laptop is the North American version. There are versions with Spanish keyboards available in countries where Spanish is the primary language. However, you can change the Windows operating system's language to Spanish by changing the settings.

      Answered by HP Team

  • QuestionDoes the SD Card insert fully, or almost fully, into the laptop. Do not want it to stick out a lot?

    Asked by PLSchroeder27.

    • Answer Thank you for the question. It is not a "flush" fit. An inserted SD card will protrude slightly; the distance depends on the card you're using. Ejecting the card only stops reading and makes it safe to remove, and you'll need to remove it by grasping the protruded area of the card.

      Answered by HP Team

  • QuestionCan i attach a printer and/or scanner via the USB ports?

    Asked by MYsophie52.

    • Answer Yes, as long as your printer/scanner has USB connection as an option.

      Answered by HP Team

  • QuestionCan I upgrade the memory on this unit to 32?

    Asked by Morr.

    • Answer No, the RAM is onboard (soldered on) and not user accessible, therefore not upgradeable.

      Answered by HP Team

  • QuestionLaptop Microsoft 365 with activated licenses ?

    Asked by Anonymous.

    • Answer Thank you for the question. Microsoft includes a free 30-day trial of Microsoft 365 with most HP Windows computers. This is for new customers, who may elect to subscribe permanently after the free trial. Existing subscribers need only log in to their account. If you prefer a permanent version, please reach out to Best Buy for assistance and options.

      Answered by HP Team

  • QuestionDoes this laptop already have Windows installed? If so, what generation? Thanks

    Asked by Yury.

    • Answer Yes it comes with windows installed. Its the latest generation for 2023. I think its in the product description.

      Answered by MacOwner

  • QuestionIs this LED display or LCD?

    Asked by Rob.

    • Answer It's actually both. The image that you see on the display is liquid crystal (LCD), but that requires a backlight to be visible. That backlight is provided by one or more LEDs.

      Answered by HP Team

  • QuestionDoes this laptop come with a stylus ?

    Asked by Sai.

    • Answer No it doesn’t

      Answered by Anonymous