A:Answer The printer worked well for 21 days. No jamming, very satisfied until day 22. On that day, it stopped loading paper. It received the signal but no printing. I went to the Internet and tried all the directions to correct.. No luck! I returned it to Best Buy, thank you for their 30 day return policy. I was also surprised as I have always had good luck with HP. As an aside, there is no panel on the printer to help you ascertain the problem, only a blinking yellow light. I understand you can go to the web site and find your problem, but I found that to be a hassle