Questions & Answers

1-10 of 120 Questions
  • Question
    What kind of model is more prefered? the i5 or the i7?   (5 Answers)

    By ShadowFoxy124 November 29, 2016.

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    • Best 
      Answer

      If you run lots of software programs (video editing, engineering software, coding programs, etc.) or intend to do a lot of downloadable gaming on your device, the i7 will run faster and handle more. I don't need any of that ability, so I have the i5 and have been completely satisfied with its speed on the web, using Word, and other basic programs. It's a cost-benefit type of thing, and if you aren't using your computer for intense software programs or gaming, the i5 would give you the same functionality as the i7. Good Luck!

      By YourAnswer November 29, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Last time I bought a computer from Best Buy I spent about $1,000 and it would overheat so much, I am curious to know if the fans/vents are in good places that will prevent it from overheating so often? It is really hard to tell from just the pictures.   (3 Answers)

    By Mag November 2, 2016.

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    • Best 
      Answer

      It pulls air from the bottom at the rear of the computer and exhausts out the back of the hinged area. Have been using it extensively for weeks and the keyboard does not get warm and most of the time I cannot hear the fan running.

      By JoeKerr November 30, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    does it have i light up keybord???   (7 Answers)

    By Anonymous November 14, 2016.

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    • Best 
      Answer

      Yes, the keyboard lights up.

      By Iraliz November 16, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Is there any facility to install DVD/CD drive?   (4 Answers)

    By Anonymous December 3, 2016.

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    • Best 
      Answer

      I bought the Blue Ray DVD/CD external drive. Plugged it in and was watching BR movie in no time.

      By Mark January 7, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    is this a 64 bit laptop?   (3 Answers)

    By lbs October 26, 2016.

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      Answer

      yes it is 64 bit. It has to be in order to address more than 4gb of ram. 32bit cannot address more than 4gb of ram and in reality I believe 32bit systems will read 4GB of ram as 3.7GB.

      By dude October 26, 2016.

    • Question
      can you usea stylus with this computer   (2 Answers)

      By bill October 31, 2016.

      Answers
      • Best 
        Answer

        Yes, you can use a stylus with this computer.

        By CommunityAnswer October 31, 2016.

      • Question
        What model in the same relative price range could I get a SSD (Solid State Drive)   (4 Answers)

        By Tiger10 October 19, 2016.

        Answers
        • Best 
          Answer

          Look at Best Buy SKU: 5318302 That is pretty much this model except with a SSD, i7 instead of i5, but only 8gb of ram when this has 12gb. I bought this model and put my own SSD in, fairly easy to do, just a heads up you will need to remove the back two feet because there are 2 screws underneath the feet.

          By Anonymous November 5, 2016.

        • Question
          Can this fold completely flat with the "tablet" side facing out?   (4 Answers)

          By Bryan November 1, 2016.

          Answers
          • Best 
            Answer

            yes but you have to be careful of the keyboard, I recommend having it setting on a soft case, rather than a hard surface

            By MinnieNelson November 30, 2016.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          What is the highest level of graphics this system could handle? For example a modded Skyrim on Ultra or The Witcher 3 on High settings, would those run smoothly?   (2 Answers)

          By Drakkon October 30, 2016.

          Answers
          • Best 
            Answer

            The Intel HD 620 graphics will NOT play these games even on low. You need a dedicated video card to play those games.

            By realreviews November 5, 2016.

          • Question
            I got a hp envy by amd and want to exchange it for this. Is the fan loud and how is the battery life. The one i have now looses charge really quickly. I am also concerned about the color. I liked the one i have now because it is black. Please advice.   (1 Answer)

            By dee May 4, 2017.

            Answers
            • Best 
              Answer

              I cannot even hear this thing running. I have to double check to make sure it's on because it is so quiet. I love the silver/stainless color of the cover. I find that it doesn't show fingerprints as easily as some laptops do.

              By Duranie225 May 16, 2017.

              • Verified Purchaser
              • My Best Buy® Member

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