Questions & Answers

Name: HP - Hearing PRO Self-Fitting OTC Hearing Aids - Grey
Brand: HP
SKU: 6521099
Price: 173.99 USD
Rating: 2.9 (90 reviews)

HP - Hearing PRO Self-Fitting OTC Hearing Aids - Grey

Model:: NU320; |
SKU:: 6521099

User rating, 2.9 out of 5 stars with 90 reviews.

Highly rated by customers for:

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QuestionDoes the product come with a carrying case?
- Answer Yes, the product comes with a carrying case.
This question and answer was generated by AI based on customer and product data.
QuestionAre these hearing aids compatible with a mobile app?
- Answer Yes, these hearing aids are compatible with a mobile app for iOS and Android smartphones.
This question and answer was generated by AI based on customer and product data.
QuestionWhat is the maximum battery life of these hearing aids?
- Answer The maximum battery life of these hearing aids is 8 hours.
This question and answer was generated by AI based on customer and product data.
QuestionDo these hearing aids have active noise cancellation?
- Answer Yes, the hearing aids have active noise cancellation.
This question and answer was generated by AI based on customer and product data.
QuestionIs there a warranty for parts included with the hearing aids?
- Answer Yes, there is a 2 year manufacturer's warranty for parts.
This question and answer was generated by AI based on customer and product data.
QuestionAre these hearing aids rechargeable?
- Answer Yes, these hearing aids are rechargeable.
This question and answer was generated by AI based on customer and product data.
QuestionCan these hearing aids stream media via bluetooth?
- Answer Yes, this hearing aid streams media and phone calls via Bluetooth.
This question and answer was generated by AI based on customer and product data.
QuestionWill this product support Bluetooth streaming of phone calls (both directions!) on Android, and if so, what will be the minimum Android version required? What version of Bluetooth will it be using? Thanks.
Asked 3 years ago by Curious.
- Answer Thank you for the question. The HP Hearing Pro OTC Hearing Aid does bi-directional streaming of phone calls and media via Bluetooth 5. Compatible with Android 10 or higher.
  Answered 3 years ago by HP Team
  Answer this question
QuestionDo these allow the adjustments to manage lows, mids, and highs?
Asked 3 years ago by HalfToDeaf.
- Answer Thank you for the question. Yes. The Hearing Pro uses Ear ID software to test the wearer’s individual hearing thresholds from low frequency to high frequency in each ear, then automatically programs the HP Hearing PRO hearing aids for each ear.
  Answered 3 years ago by HP Team
  Answer this question
QuestionIs there a trial period? 700 dollars is a lot to spend if these don't work for you
Asked 3 years ago by Brian.
- Answer Hi Brian, We offer a 60 Day Money Back Guarantee should the product not be suitable for you.
  Answered 2 years ago by Nuheara Product Support
  Answer this question
QuestionWhat diameter size in mm are the three included ear tip domes? Are open domes of the same size available? Do you expect actual practical usage might exceed 8 hours on a full charge? (Most peoples waking day is more like 15 or 16 hours,)
Asked 3 years ago by rkdalton.
- Answer Open domes will not work - these hearing aids require a seal in the opening of the ear canal or feedback occurs. I used the hearing aids for two weeks before returning and never got more than 7 hours usage out of a battery recharge. The recharging case will recharge them twice and the recharge time is only an hour or so.
  Answered 2 years ago by DavidS
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QuestionWhat's the return policy if they don't fit well or dissatisfied with performance?
Asked 3 years ago by MarkC.
- Answer Best Buy has a a 60-day return policy for hearing aids.
  Answered 3 years ago by HP Team
  Answer this question
QuestionWill not let me download the app that is needed to set up aids. My phone is version 14 and they keep giving me error message that this application is only good for phone 10 or less. how are you to use the hearing aids.
Asked 1 year ago by helpneeded.
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QuestionIs this a Hewlett Packard product??
Asked 1 year ago by RichinNY.
- Answer Yes.
  Answered 1 year ago by 18monthsandgone
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QuestionAny chance these will come in nicer colors than this?
Asked 1 year ago by Ds58.
- Answer only this color!
  Answered 1 year ago by JamesK
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QuestionIf I miss place then do they have a Feature that I can find them like GPS
Asked 2 years ago by Anonymous.
- Answer no
  Answered 1 year ago by JamesK
  Answer this question
QuestionDo these use your phone as a hearing aid or are the self sufficient? My job does not allow phones so I won’t be able to use it as if I had my AirPods in.
Asked 2 years ago by Anonymous.
- Answer Supposed to use the earbud itself, but this product doesn't work
  Answered 2 years ago by CraigB
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QuestionAre the batteries replaceable and if so, can they be replaced by user? What is the expected life of the battery?
Asked 2 years ago by GJY8276.
- Answer no batteries to change, just put both back into the charger when you take them out.
  Answered 1 year ago by JamesK
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QuestionIf return is necessary, will Best Buy manage the return or will I have to work with manufacturer?
Asked 2 years ago by ReturnPolicy.
- Answer Most returns will go through Best Buy, unless it is a warranty situation after your return policy with Best Buy has expired.
  Answered 2 years ago by HP Team
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QuestionThis hearing aid is intended to which group of people with degree of hearing loss
Asked 3 years ago by Julio.
- Answer I think this will work well with anyone with some degree of a hearing issue
  Answered 2 years ago by JamesT
  Answer this question

Showing 1-20 of 34 questions

Questions & Answers

HP - Hearing PRO Self-Fitting OTC Hearing Aids - Grey

Q: QuestionDoes the product come with a carrying case?

Q: QuestionAre these hearing aids compatible with a mobile app?

Q: QuestionWhat is the maximum battery life of these hearing aids?

Q: QuestionDo these hearing aids have active noise cancellation?

Q: QuestionIs there a warranty for parts included with the hearing aids?

Q: QuestionAre these hearing aids rechargeable?

Q: QuestionCan these hearing aids stream media via bluetooth?

Q: QuestionWill this product support Bluetooth streaming of phone calls (both directions!) on Android, and if so, what will be the minimum Android version required? What version of Bluetooth will it be using? Thanks.

Q: QuestionDo these allow the adjustments to manage lows, mids, and highs?

Q: QuestionIs there a trial period? 700 dollars is a lot to spend if these don't work for you

Q: QuestionWhat diameter size in mm are the three included ear tip domes? Are open domes of the same size available? Do you expect actual practical usage might exceed 8 hours on a full charge? (Most peoples waking day is more like 15 or 16 hours,)

Q: QuestionWhat's the return policy if they don't fit well or dissatisfied with performance?

Q: QuestionWill not let me download the app that is needed to set up aids. My phone is version 14 and they keep giving me error message that this application is only good for phone 10 or less. how are you to use the hearing aids.

Q: QuestionIs this a Hewlett Packard product??

Q: QuestionAny chance these will come in nicer colors than this?

Q: QuestionIf I miss place then do they have a Feature that I can find them like GPS

Q: QuestionDo these use your phone as a hearing aid or are the self sufficient? My job does not allow phones so I won’t be able to use it as if I had my AirPods in.

Q: QuestionAre the batteries replaceable and if so, can they be replaced by user? What is the expected life of the battery?

Q: QuestionIf return is necessary, will Best Buy manage the return or will I have to work with manufacturer?

Q: QuestionThis hearing aid is intended to which group of people with degree of hearing loss

Top Rated

QuestionDoes the product come with a carrying case?

QuestionAre these hearing aids compatible with a mobile app?

QuestionWhat is the maximum battery life of these hearing aids?

QuestionDo these hearing aids have active noise cancellation?

QuestionIs there a warranty for parts included with the hearing aids?

QuestionAre these hearing aids rechargeable?

QuestionCan these hearing aids stream media via bluetooth?

QuestionWill this product support Bluetooth streaming of phone calls (both directions!) on Android, and if so, what will be the minimum Android version required? What version of Bluetooth will it be using? Thanks.

QuestionDo these allow the adjustments to manage lows, mids, and highs?

QuestionIs there a trial period? 700 dollars is a lot to spend if these don't work for you

QuestionWhat diameter size in mm are the three included ear tip domes? Are open domes of the same size available? Do you expect actual practical usage might exceed 8 hours on a full charge? (Most peoples waking day is more like 15 or 16 hours,)

QuestionWhat's the return policy if they don't fit well or dissatisfied with performance?

QuestionWill not let me download the app that is needed to set up aids. My phone is version 14 and they keep giving me error message that this application is only good for phone 10 or less. how are you to use the hearing aids.

QuestionIs this a Hewlett Packard product??

QuestionAny chance these will come in nicer colors than this?

QuestionIf I miss place then do they have a Feature that I can find them like GPS

QuestionDo these use your phone as a hearing aid or are the self sufficient? My job does not allow phones so I won’t be able to use it as if I had my AirPods in.

QuestionAre the batteries replaceable and if so, can they be replaced by user? What is the expected life of the battery?

QuestionIf return is necessary, will Best Buy manage the return or will I have to work with manufacturer?

QuestionThis hearing aid is intended to which group of people with degree of hearing loss