Questions & Answers

Name: HP OMEN - Transcend 31.5" QD-OLED 4K UHD 240Hz G-SYNC Compatible Gaming Monitor with Adjustable Height - Black/White
Brand: HP OMEN
SKU: 6589667
Price: 1199.99 USD
Availability: InStock
Rating: 4.4 (158 reviews)

HP OMEN - Transcend 31.5" QD-OLED 4K UHD 240Hz G-SYNC Compatible Gaming Monitor with Adjustable Height - Black/White

Model:: Omen 32 Transcend; |
SKU:: 6589667

User rating, 4.4 out of 5 stars with 158 reviews.

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QuestionWhere are the VESA mount adapters sold? I was told that this monitor comes with a VESA adapter but I bought 2 of these and there was no VESA adapter. By default you can only use the stand and it cannot be mounted to an arm without an adapter.
Asked 10 months ago by JayBee.
- Answer Just push down on bottom of where the stand connects and it comes right off. It supports 100x100 and 75x75 basically any arm you want to connect and no adapter needed to purchase as almost every arm out today comes with there own plate. Just unscrew the 4 screws in monitor and put the arm plate aligning holes and use same screws or use the screws provided with arm wala.
  Answered 6 months ago by soxsider
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QuestionDoes the 3-year warranty for this monitor cover burn-in?
Asked 11 months ago by Anonymous.
- Answer Thank you for your question, yes the warrant does cover burn-in.
  Answered 10 months ago by HP Team
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QuestionDoes the hdmi it come with are hdmi 2.1 or do I have to buy them separately?
Asked 11 months ago by HDMI.
- Answer My package had 1 HDMI 2.1 cable included (along with a displayport and usb-c cables)
  Answered 11 months ago by Michael
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QuestionDoes the monitor have a fan for cooling? If so do you know how audible the fan is?
Asked 1 year ago by Mike.
- Answer Fan noise is very minimal, has to be really quiet in the room to hear it.
  Answered 11 months ago by RussellB
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QuestionWhen buying this monitor from Best Buy, it appears you only get a 1-year warranty with HP based on the serial number and manufacture date. How do we get this updated to a 3-year warranty as claimed by the item page?
Asked 7 months ago by nimblebanana.
- Answer I don’t think that is an acceptable answer from the HP Care Team. Both HP’s website and Best Buy’s page state this monitor comes with a 3 year manufacturer warranty. I bought this monitor this month on the 20th and only have 8 months remaining through HP’s website, brand new. I’m pretty sure when I dispute this with HP, they will only give me a year. This should be 3 years as advertised.
  Answered 7 months ago by nimblebanana
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QuestionHow do you vesa mount the monitor? When looking at the back of it, there seems to be no way to do it. The back of the monitor has what looks like a built in non-removable plate. It has no holes for vesa mounting. Please see my photo. I’m so confused lol.
Asked 10 months ago by JayBee.
- Answer I pressed down and lifted up the plastic circle surrounding the mount. I was then able to remove the monitor mount and use the VESA screw mounts on my monitor arm. Hope this helps.
  Answered 9 months ago by Blaise
  Answer this question

Showing 21-26 of 26 questions

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Questions & Answers

HP OMEN - Transcend 31.5" QD-OLED 4K UHD 240Hz G-SYNC Compatible Gaming Monitor with Adjustable Height - Black/White

Q: QuestionWhere are the VESA mount adapters sold? I was told that this monitor comes with a VESA adapter but I bought 2 of these and there was no VESA adapter. By default you can only use the stand and it cannot be mounted to an arm without an adapter.

Q: QuestionDoes the 3-year warranty for this monitor cover burn-in?

Q: QuestionDoes the hdmi it come with are hdmi 2.1 or do I have to buy them separately?

Q: QuestionDoes the monitor have a fan for cooling? If so do you know how audible the fan is?

Q: QuestionWhen buying this monitor from Best Buy, it appears you only get a 1-year warranty with HP based on the serial number and manufacture date. How do we get this updated to a 3-year warranty as claimed by the item page?

Q: QuestionHow do you vesa mount the monitor? When looking at the back of it, there seems to be no way to do it. The back of the monitor has what looks like a built in non-removable plate. It has no holes for vesa mounting. Please see my photo. I’m so confused lol.

Top Rated

QuestionWhere are the VESA mount adapters sold? I was told that this monitor comes with a VESA adapter but I bought 2 of these and there was no VESA adapter. By default you can only use the stand and it cannot be mounted to an arm without an adapter.

QuestionDoes the 3-year warranty for this monitor cover burn-in?

QuestionDoes the hdmi it come with are hdmi 2.1 or do I have to buy them separately?

QuestionDoes the monitor have a fan for cooling? If so do you know how audible the fan is?

QuestionWhen buying this monitor from Best Buy, it appears you only get a 1-year warranty with HP based on the serial number and manufacture date. How do we get this updated to a 3-year warranty as claimed by the item page?

QuestionHow do you vesa mount the monitor? When looking at the back of it, there seems to be no way to do it. The back of the monitor has what looks like a built in non-removable plate. It has no holes for vesa mounting. Please see my photo. I’m so confused lol.