Questions & Answers

Q: QuestionDoes this laptop have a touch screen?

• A:Answer Yes, this laptop has a 17.3-inch FHD touchscreen with IPS.

Q: QuestionDoes this laptop have a backlit keyboard?

• A:Answer Yes, this laptop features a modernized backlit keyboard.

Q: QuestionDoes this PC have a neural processing unit?

• A:Answer Yes, this PC has a neural processing unit.

Q: QuestionWhat is the capacity of the solid state drive?

• A:Answer The solid state drive has a capacity of 2TB.

Q: QuestionAre there multiple USB Type-A ports on this laptop?

• A:Answer Yes, there are three USB Type-A ports available.

Q: QuestionCan I use the camera with a privacy shutter?

• A:Answer Yes, you can ensure your privacy with a visible shutter that turns off your PC's camera.

Q: QuestionDoes this have an ssd card reader specs say yes pictures say no

Asked 8 months ago by OldMan.

• A:Answer It doesn’t have a SD card reader and it also doesn’t have an Ethernet port. It also doesn’t have a CD ROM/ DVD player built in.

  Answered 7 months ago by Jose

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Q: Question!) Is the keyboard backlit? (re: model 17-dd0043dx) and 2) does this laptop also offer 64GB or 128GB? - Thank you LE 10/29/2025

Asked 5 months ago by LEreviews.

• A:Answer I can answer your first question. It does have a backlit keyboard!

  Answered 4 months ago by guest

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Q: QuestionDoes this laptop have fingerprint recognition

Asked 1 month ago by Brerze.

Q: QuestionDoes it come with any Microsoft programs installed?

Asked 1 month ago by Sherrell.

• A:Answer No your software needs to be purchases separately.

  Answered 1 month ago by MaxineSVerified Purchase

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Q: QuestionJust to avoid any bad surprise, is it possible to make some tests with the new laptop at the store? It's because I'm from Brazil. And in case of any issue, I would ask Bestbuy to pick another laptop (same model, or another model) the same day.

Asked 2 months ago by PSalles.

Q: QuestionCan a wireless mouse be used with this computer?

Asked 2 months ago by WB.

• A:Answer Yes

  Answered 1 month ago by MaxineSVerified Purchase

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Q: QuestionSpecification's state a 2 year warranty. Is this correct?

Asked 2 months ago by Brian.

• A:Answer NO. Sadly, we are unhappy with our recent HP OmniBook X Purchase at Best Buy January 26, 2026. Not because the device itself has issues, but because we relied on the information from a reputable seller, Best Buy and our past 3 decades experience with HP itself and in spite of that, one of the most important, deciding factors in our purchase decision was misrepresented, the warranty. The Best Buy web site clearly states in the specifications that this particular laptop had a 2-year warranty for parts and labor. It was not a separate purchase item. It was included in the price. And we verified that with the agent assisting with our purchase. After setting up our devices and getting them registered with HP, we realized HP only acknowledged a 1-year warranty. We tried HP's process for double checking the warranty and disputing it, but the link for the dispute was nowhere to be found. This was a Windows 11 Home version, not a business computer. We should have been able to easily find the dispute link. After many calls to Best Buy, HP, back to Best Buy, again to HP... We were told that yes, the specifications at Best Buy did state a 2-year warranty, but each company said the other was the responsible party. Neither company would reach out to the other company on our behalf to resolve the issue. Neither company would solve the issue themselves in the spirit of customer service and satisfaction. Both companies tried to "solve" the issue by having us each buy an extended warranty. We relied on Best Buy's specifications for the laptops we bought and were not satisfied when it turned out That neither HP nor Best Buy would honor the 2 year-warranty specified with the purchase of each of our laptops. HP - OmniBook X - Copilot+ PC - 17.3" Full HD Touch-Screen Laptop - Intel Core Ultra 9 288V 2024 - 32GB Memory - 2TB SSD - Glacier Silver     Model: 17-dd0043dx     SKU: 6636931

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  Answered 2 months ago by AnonymousVerified Purchase

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Q: Questioni am not able to find this model no on hp website

Asked 2 months ago by murali.

Q: QuestionHow can I purchase a additional charger

Asked 2 months ago by Charger.

Q: QuestionDoes this device have a fingerprint reader?

Asked 3 months ago by Anonymous.

• A:Answer No

  Answered 3 months ago by Jimbo55Verified Purchase

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Q: QuestionDoes this Laptop come with Anti-virus protection software?

Asked 3 months ago by Fern.

Q: QuestionDoes this come with Microsoft Office Windows software like Word, Excel, etc?

Asked 3 months ago by Fern.

Q: QuestionIs the CPU x64 or arm64 for Windows? I want to download Blender so I need to know which one to use.

Asked 4 months ago by DragonLady.