“Can I upgrade the processor to i7? What's the best uprade I can make with this laptop? It crashes every time”
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You can definitely try uninstalling the bloatware apps and use windows 10 debloater. Also press windows and r and then type temp delete all files in that folder and then do windows r again and type in %temp%. Press windows again and go to disk cleanup. Clean up those and press windows. Enter defrag because this laptop uses an hdd defragging will help. Don't do this on an SSD. This should help free up a lot of system resources.
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