“Dear sir/madam I’d like to get information about the laptop? How is its condition? Did it pass any test? And most importantly what was the reason of refurbishment? Sincerly,”
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Thank you for your question! The answers depends on who did the refurbishment. Typically models will be refurbished because they were a lease or returned for various reasons and then sent back to the manufacturer and refurbished. I would reach out to the Best Buy customer service team to inquire on if this was refurbished by HP or a third party.
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