A:AnswerYou can reach out to Best Buy support (800)Best-Buy for clarification since it is sold by them. Typically refurbished models only have a 90 day warranty. Also, from the time the computer is first turned on the manufacturers warranty is registered and activated so it could not come with a full one year warranty since is is sold as refurbished. However I would reach out to the Best Buy support line to find out if they have any special relationship that allows their refurbished models to have a full warranty.
A:AnswerThis model does not include the pen and since each one would be unique in its refurbishment, I cannot be sure of its condition. It should be Like new.
A:AnswerYou could take advantage of the Geek Squad black tie protection available on this model. The warranty included with refurbished models is only 90 days.
A:AnswerThank you for your question! The answers depends on who did the refurbishment. Typically models will be refurbished because they were a lease or returned for various reasons and then sent back to the manufacturer and refurbished. I would reach out to the Best Buy customer service team to inquire on if this was refurbished by HP or a third party.
