“Is there any info on a way my screen would crack? And what should I do about it? Will best buy fix laptop screens?”

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• If you placed a pen or other hard stationary items or computer accessories near the screen side of your computer bag, and your computer bag then fell a hard surface, the hard object will make a dent on the back of your screen, which will cause a crack on the touchscreen. This happened to me and was impossible to find a replacement screen at hp.com. So I just ordered a replacement on ebay and had it fixed at a local place.

  Answered by ansyb 5 years ago

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• If you dropped it and with geek squad warranty it would be replaced

  Answered by Robert 7 years ago

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