Questions & Answers
- Model:
- 22000 001-00
- |
- SKU:
- 6516215
Highly rated by customers for: Heat, Pain Relief, Massage
$269.00
Page Showing 21-24 of 24 questions
Q: Questionwhat is the wattage (or volt / amperage) used to charge this unit?
Asked by Anonymous.
- A:Answer Hi there! The Venom 2 comes with and uses our 18V charger to charge its battery.
Answered by Hyperice

Q: QuestionMy venom hyperice has to be charged often. I have 2 and they’re both the same Can you use it just plugging it into an outlet and not charging it?
Asked by Judy.
- A:Answer Sorry for the trouble with your device! Please note, the Venom 2 products have a standard preset run time of 15 minutes per session. These are preset recovery default time settings. If your device shuts off after 15 minutes of use, this is normal and this is not a battery issue. You can connect your device to out app to customize your session and increase the time if you wish. If this does not solve the problem, please reach out to our team at [email protected] and one of our agents would be happy to assist further!
Answered by Hyperice
Q: QuestionThe heat doesnt stay constantly on., i have to wiggle around while wearing it to heat up, then the heat subsides again. its fully charged, im using the supplied charger, and i reset it several times. Is mine defective?
Asked by RobertH.
- A:Answer Sorry about the issue with your device! Please reach out to our team at [email protected] and one of our agents would be happy to troubleshoot and help!
Answered by Hyperice

Q: QuestionWhat is the vibration like?
Asked by Bob.
- A:Answer Extraordinary product one billion stars. One of the greatest purchase of my life. I recommend to all. Expensive but worth every
Answered by Sara
Page 2, Showing 21-24 of 24 questions

































