Questions & Answers

Name: iBUYPOWER - Gaming Desktop - Intel Core i7-9700K - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 1TB HDD + 480GB SSD
Brand: iBUYPOWER
SKU: 6362984
Price: 679.99 USD
Rating: 4.6 (1367 reviews)

iBUYPOWER - Gaming Desktop - Intel Core i7-9700K - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 1TB HDD + 480GB SSD

Model:: BB973; |
SKU:: 6362984

User rating, 4.6 out of 5 stars with 1367 reviews.

Highly rated by customers for:

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Page Showing 281-300 of 484 questions

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QuestionIs there an easy way to remove the front cover to dust it out? Or do you need to remove the fans?
Asked 6 years ago by Hope.
- Answer Hello, Grab the bottom of the front panel, then pull down and then away!
  Answered 6 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionThe specifications state that this PC is NOT Bluetooth enabled? Is that true? Does that mean you cannot use a wireless mouse and a wireless keyboard?
Asked 6 years ago by Buddy.
- Answer Ive used a wireless mouse & keyboard on mine it worked just fine and it was a cheap one too !
  Answered 6 years ago by Adam
  Answer this question
QuestionCan you get to 5ghz with this pc or does it really test the 120mm AIO?
Asked 6 years ago by TomJon2.
- Answer Hello, It is not possible for the i7-9700K to reach 5.0Ghz, the max turbo frequency is 4.9GHz. The liquid cooler will allow you to clock up to that speed.
  Answered 6 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionNo usb C ports?
Asked 6 years ago by TC.
- Answer No, this product does not come with USB-C port.
  Answered 6 years ago by CommunityAnswer
  Answer this question
QuestionDoes HDMI cable is included on the package ?
Asked 6 years ago by Yan.
- Answer No, it does not include HDMI cable.
  Answered 6 years ago by CommunityAnswer
  Answer this question
QuestionSo I bought this pc and the liquid cooling fans RGB is not working.So I know you have to put the wire for the light somewhere but where do you put it?
Asked 6 years ago by Lambogrinder.
- Answer Hello, We're sorry to hear you are having issues with your computer. Please call our tech support at (888) 618-6040 and they will be able to help you identify the issue!
  Answered 6 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionLooking for a recommendation for a 32 gb kit to replace the 16 gb on board. Cannot find the XPG Gammix D10 in white that came with this system. Thanks for the help.
Asked 6 years ago by bigboi23.
- Answer Hello, If you are replacing the entire kit that the system came with, you do not have to use the same model the system came with.
  Answered 6 years ago by iBUYPOWER Product Expert
  Answer this question
Questionwhy does my new computer keep crashing? I exchanged it and it's still crashing!
Asked 6 years ago by Rgof.
- Answer Hello, We're sorry to hear your system keeps crashing. Please give our tech support a call at 888-618-6040 and they will be able to help you identify the issue!
  Answered 6 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionHello !! Is the power supply compatible 110-240V
Asked 6 years ago by vuides.
- Answer Yes.
  Answered 6 years ago by Jude11066
  Answer this question
Questionthen I plug the device into the power outlet in Europe. 220V?
Asked 6 years ago by Vuide.
- Answer Hello, You may need an adapter to be able to plug into a European outlet, but it will work with 200V..
  Answered 6 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionThe specs list on the page says 3000mhz RAM, why did mine ship with 2667mhz?
Asked 6 years ago by anonymous.
- Answer You have to go into the BIOS to fix it since the motherboard is limiting it. A quick google search will provide all the info.
  Answered 6 years ago by David
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Questiondoes it come with a cd/dvd drive ?
Asked 6 years ago by dannodan.
- Answer No it does not. you could get an external one if you needed tho.
  Answered 6 years ago by Khorium
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Questionwhat is the case name?
Asked 6 years ago by xzxz.
- Answer Hello, This case is our iBUYPOWER's very own Skate MR case!
  Answered 6 years ago by iBUYPOWER Product Expert
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QuestionWhat chasis is this? Does iBUYPOWER source these or manufacture them themselves?
Asked 6 years ago by MortchMane.
- Answer Hello, This case is our very own iBUYPOWER Slate MR case. Unfortunately we are unable to share where the cases originate from, but they are exclusive to us and they are not sold standalone.
  Answered 6 years ago by iBUYPOWER Product Expert
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QuestionWhat WiFi chip is this equipped with it better not be intel
Asked 6 years ago by Swish.
- Answer Intel AC3168, and it screams.
  Answered 6 years ago by Mikegyvr
  Answer this question
QuestionCan you swap out an m.2 ssd on this ( was looking at the 970 EVO samsung), and get rid of the one that is on it ? Will this void the warranty if so ? While this machine is pretty darn good, the ssd is sorta budget. Thanks !
Asked 6 years ago by lewman63.
- Answer Yes sir you can, I did on mine, just had to lose over 3h to get all 3 to work cause of BIOS conflict ( M.2, SSD and HDD ) but it’s working like a champ now! GL!
  Answered 6 years ago by SIMIK
  Answer this question
QuestionWhat motherboard does this product have?
Asked 6 years ago by StrayDevilFox.
- Answer Mine came with the ASRock z390 phantom gaming
  Answered 6 years ago by JoshR
  Answer this question
QuestionWhat kind of download speeds can I run on this cpu? I’m completely new to the idea of pc gaming and currently have the 1gbps internet speeds at home but most of my devices can’t peak close to that and I’m not sure how to tell. Thanks.
Asked 6 years ago by Aaron.
- Answer Hello, The PC itself should not affect your download speed itself. Downloading in general relies on primarily on the strength of your internet connection. To ensure the fastest connection, we recommend using an ethernet cable, and then you should be able to easily download games.
  Answered 6 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionJust bought this PC today, and the top USB ports on the back aren't working. Is there a fix or do I need to return it?
Asked 6 years ago by Matthew.
- Answer Mine worked just fine when I got. Yours most likely needs to be brought back
  Answered 6 years ago by Ryne
  Answer this question
QuestionThis may sound stupid but I do a lot of work making my own disc’s as well as copying so how can a disc drive go on this computer? Are we just talking about I should just get a usb disk drive because one can not be in this computer. If so that’s ok!
Asked 6 years ago by BigRed.
- Answer Hello, It is possible to install a disc drive on this computer, but it can be a lot of work.
  Answered 6 years ago by iBUYPOWER Product Expert
  Answer this question

Showing 281-300 of 484 questions

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Questions & Answers

iBUYPOWER - Gaming Desktop - Intel Core i7-9700K - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 1TB HDD + 480GB SSD

Q: QuestionIs there an easy way to remove the front cover to dust it out? Or do you need to remove the fans?

Q: QuestionThe specifications state that this PC is NOT Bluetooth enabled? Is that true? Does that mean you cannot use a wireless mouse and a wireless keyboard?

Q: QuestionCan you get to 5ghz with this pc or does it really test the 120mm AIO?

Q: QuestionNo usb C ports?

Q: QuestionDoes HDMI cable is included on the package ?

Q: QuestionSo I bought this pc and the liquid cooling fans RGB is not working.So I know you have to put the wire for the light somewhere but where do you put it?

Q: QuestionLooking for a recommendation for a 32 gb kit to replace the 16 gb on board. Cannot find the XPG Gammix D10 in white that came with this system. Thanks for the help.

Q: Questionwhy does my new computer keep crashing? I exchanged it and it's still crashing!

Q: QuestionHello !! Is the power supply compatible 110-240V

Q: Questionthen I plug the device into the power outlet in Europe. 220V?

Q: QuestionThe specs list on the page says 3000mhz RAM, why did mine ship with 2667mhz?

Q: Questiondoes it come with a cd/dvd drive ?

Q: Questionwhat is the case name?

Q: QuestionWhat chasis is this? Does iBUYPOWER source these or manufacture them themselves?

Q: QuestionWhat WiFi chip is this equipped with it better not be intel

Q: QuestionCan you swap out an m.2 ssd on this ( was looking at the 970 EVO samsung), and get rid of the one that is on it ? Will this void the warranty if so ? While this machine is pretty darn good, the ssd is sorta budget. Thanks !

Q: QuestionWhat motherboard does this product have?

Q: QuestionWhat kind of download speeds can I run on this cpu? I’m completely new to the idea of pc gaming and currently have the 1gbps internet speeds at home but most of my devices can’t peak close to that and I’m not sure how to tell. Thanks.

Q: QuestionJust bought this PC today, and the top USB ports on the back aren't working. Is there a fix or do I need to return it?

Q: QuestionThis may sound stupid but I do a lot of work making my own disc’s as well as copying so how can a disc drive go on this computer? Are we just talking about I should just get a usb disk drive because one can not be in this computer. If so that’s ok!

QuestionIs there an easy way to remove the front cover to dust it out? Or do you need to remove the fans?

QuestionThe specifications state that this PC is NOT Bluetooth enabled? Is that true? Does that mean you cannot use a wireless mouse and a wireless keyboard?

QuestionCan you get to 5ghz with this pc or does it really test the 120mm AIO?

QuestionNo usb C ports?

QuestionDoes HDMI cable is included on the package ?

QuestionSo I bought this pc and the liquid cooling fans RGB is not working.So I know you have to put the wire for the light somewhere but where do you put it?

QuestionLooking for a recommendation for a 32 gb kit to replace the 16 gb on board. Cannot find the XPG Gammix D10 in white that came with this system. Thanks for the help.

Questionwhy does my new computer keep crashing? I exchanged it and it's still crashing!

QuestionHello !! Is the power supply compatible 110-240V

Questionthen I plug the device into the power outlet in Europe. 220V?

QuestionThe specs list on the page says 3000mhz RAM, why did mine ship with 2667mhz?

Questiondoes it come with a cd/dvd drive ?

Questionwhat is the case name?

QuestionWhat chasis is this? Does iBUYPOWER source these or manufacture them themselves?

QuestionWhat WiFi chip is this equipped with it better not be intel

QuestionCan you swap out an m.2 ssd on this ( was looking at the 970 EVO samsung), and get rid of the one that is on it ? Will this void the warranty if so ? While this machine is pretty darn good, the ssd is sorta budget. Thanks !

QuestionWhat motherboard does this product have?

QuestionWhat kind of download speeds can I run on this cpu? I’m completely new to the idea of pc gaming and currently have the 1gbps internet speeds at home but most of my devices can’t peak close to that and I’m not sure how to tell. Thanks.

QuestionJust bought this PC today, and the top USB ports on the back aren't working. Is there a fix or do I need to return it?

QuestionThis may sound stupid but I do a lot of work making my own disc’s as well as copying so how can a disc drive go on this computer? Are we just talking about I should just get a usb disk drive because one can not be in this computer. If so that’s ok!