A:AnswerHello,
Thank you very much for choosing Insignia Products. While it is unfortunate to know that your shredder stopped working, we offer a one year warranty on it to cover any defect or malfunction.
To honor the manufacturer warranty please take your shredder to your local Best Buy store's Geek Squad counter along with your purchase receipt or if you need further assistance please feel free to contact us at https://www.insigniaproducts.com/contact-us
Arely R. - Insignia Support
A:AnswerThe maintenance instructions we like to follow for our printers is to once a month, drizzle vegetable oil or cooking oil (nothing petroleum based) on a few pieces of paper and feed them through the shredder. If your sewing machine oil is not petroleum based, you should be fine to use it.
A:AnswerI have not been able to find the db loudness, however I did just purchase this shredder and I am surprised just how quiet it is. I did download an app from itunes and it read 65 db (room noise) and the peak 95 db (while I was shredding paper) and while just the machine itself was running it was at 75 db
Hope this helps.
A:AnswerHad this happen to me. Took it apart and noticed the fan stuck. Lubricated the fan and removed the back cover so I could manually unstick it in case it did this again. Also removed the limit switch so that the shredder can be used without the bin. Has been working so far.
A:AnswerMake sure you're not shredding too much at a time... if you overwork it, you could burn out the motor quicker... use as directed (10 sheets or less at a time. )
