Questions & Answers

Name: Insignia™ - 13.8 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator - White
Brand: Insignia™
SKU: 5450860
Price: 599.99 USD
Rating: 4.6 (511 reviews)

Insignia™ - 13.8 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator - White

Model:: NS-UZ14XWH7; |
SKU:: 5450860

User rating, 4.6 out of 5 stars with 511 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 145 questions

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QuestionWhat is a good operating temp for the freezer mode. Freezer is located in a garage. In Fahrenheit please.
Asked 9 years ago by Wesley.
- Answer 0 degrees is what my family finds to be a good temp for all our freezers and also is manufacture recommended temp
  Answered 9 years ago by Cyndi
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QuestionCan the door handle go on either side of the door?
Asked 7 years ago by Handle.
- Answer Hi. I appreciate you sharing this inquiry with us. This unit, unlike some other models that we have, does not have a way to change the side where the handle goes. Alexander G. - Insignia Support
  Answered 7 years ago by InsigniaCustomerSupport
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QuestionIs this freezer OK for garage?
Asked 7 years ago by CL.
- Answer Yes it is! I just purchased this exact one last month and it’s in my garage no problem. It’s perfect for the garage
  Answered 7 years ago by Lakergirl
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QuestionWhat temperature is best for freezer?
Asked 8 years ago by B.
- Answer The best temperature for this Freezer that I have found is '0' degrees.
  Answered 7 years ago by Kermit
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QuestionDoes this freezer have wheels on the bottom so that it can be moved easily?
Asked 8 years ago by halfpt.
- Answer It is easilly to move for rooms near.
  Answered 8 years ago by Bibica
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QuestionHow can I get a manual and find owner's information on-line for the NS-uz14xwh7. It arrived locked without a manual. I want to put it in service ASAP as Wednesday's delivery was put off until today(Friday); we can't change the temps or anything.
Asked 8 years ago by ajimmo.
- Answer If I recall correctly, the manual is inside the unit. To unlock it you press the lock symbol for a few seconds and it should unlock.
  Answered 7 years ago by Texgrl
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QuestionIf anyone is using the app: Is there an alert if the power turns off? For example, if the freezer dies will the app alert you that it is not connected to the freezer? Thanks!
Asked 8 years ago by question1234.
- Answer The Insignia Connect App will alert when the product is offline or cannot connect to network, yes.
  Answered 8 years ago by AgentM
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QuestionWhat are the inside dimensions?
Asked 8 years ago by Susan.
- Answer 22 x 22 x 54 (height).
  Answered 8 years ago by AMahtab
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QuestionMy insignia refrigerator/freezer does not work-the lights on the outside front door shut off a few minutes after I close the door and the refrigerator does not work
Asked 1 year ago by Hal.
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QuestionIf the power goes out and back on can it start in refrigerator mode? If not it may freeze everything in the 'refrigerator'. Right now when I plug it in it starts in freezer mode.
Asked 1 year ago by Brian.
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QuestionDon’t know what number to put this on for freezing food below 32°
Asked 2 years ago by Jimmy.
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QuestionWhy are the outside of packages getting frosty? Brand new refrigerator/freezer so the seal should be fine Suggestions please
Asked 2 years ago by AM.
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QuestionI need a bottom slide out pan I broke one side of it need to replace it where can I order it
Asked 3 years ago by Pammy.
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QuestionIs it possible to turn off the "ding" noise every time the door is opened? Unfortunately, it terrifies my dog. Pathetic, I know.
Asked 3 years ago by Lisa.
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QuestionMy display on this refrigerator freezer combination insignia is set for 35 degrees and always worked well but when I open the refrigerator I can tell it's a lot warmer than usual how can I fix this it needs to be cooler much cooler.
Asked 3 years ago by Notcoolingdown1.
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QuestionWHY DOES MINE KEEP BEEPING the door is closed but it keeps beeping and HOW DO I stop it from doing that the light goes on and off can SOMEONE explain this. I HAVE the wifi freezer but it keeps on beeping and the door is not even open EXPLAIN THIS please.
Asked 3 years ago by Tim.
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QuestionMy 13.8 Cu. Ft. Upright Convertible Freezer/ Refigerator NS-UZ14WH0/ NS-UZ14550 . The temperature light went out. Yesterday after the power went out 3 times. ican’tit too come back on.I have a service Warrenty on it. But there is no Manuel.
Asked 4 years ago by Anonymous.
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QuestionThe outer shell of the freezer is very warm - not the door, but the sides. Is this normal?
Asked 4 years ago by Bill.
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QuestionCan I lock the door to the freezer
Asked 4 years ago by Atepp.
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QuestionWhat is the safe temp on insignia 13.8 cu.ft. freezer? Unfortunately the manual doesn't say anything about temp settings
Asked 4 years ago by Kelly.
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Showing 21-40 of 145 questions

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Questions & Answers

Insignia™ - 13.8 Cu. Ft. Frost-Free Upright Convertible Freezer/Refrigerator - White

Q: QuestionWhat is a good operating temp for the freezer mode. Freezer is located in a garage. In Fahrenheit please.

Q: QuestionCan the door handle go on either side of the door?

Q: QuestionIs this freezer OK for garage?

Q: QuestionWhat temperature is best for freezer?

Q: QuestionDoes this freezer have wheels on the bottom so that it can be moved easily?

Q: QuestionHow can I get a manual and find owner's information on-line for the NS-uz14xwh7. It arrived locked without a manual. I want to put it in service ASAP as Wednesday's delivery was put off until today(Friday); we can't change the temps or anything.

Q: QuestionIf anyone is using the app: Is there an alert if the power turns off? For example, if the freezer dies will the app alert you that it is not connected to the freezer? Thanks!

Q: QuestionWhat are the inside dimensions?

Q: QuestionMy insignia refrigerator/freezer does not work-the lights on the outside front door shut off a few minutes after I close the door and the refrigerator does not work

Q: QuestionIf the power goes out and back on can it start in refrigerator mode? If not it may freeze everything in the 'refrigerator'. Right now when I plug it in it starts in freezer mode.

Q: QuestionDon’t know what number to put this on for freezing food below 32°

Q: QuestionWhy are the outside of packages getting frosty? Brand new refrigerator/freezer so the seal should be fine Suggestions please

Q: QuestionI need a bottom slide out pan I broke one side of it need to replace it where can I order it

Q: QuestionIs it possible to turn off the "ding" noise every time the door is opened? Unfortunately, it terrifies my dog. Pathetic, I know.

Q: QuestionMy display on this refrigerator freezer combination insignia is set for 35 degrees and always worked well but when I open the refrigerator I can tell it's a lot warmer than usual how can I fix this it needs to be cooler much cooler.

Q: QuestionWHY DOES MINE KEEP BEEPING the door is closed but it keeps beeping and HOW DO I stop it from doing that the light goes on and off can SOMEONE explain this. I HAVE the wifi freezer but it keeps on beeping and the door is not even open EXPLAIN THIS please.

Q: QuestionMy 13.8 Cu. Ft. Upright Convertible Freezer/ Refigerator NS-UZ14WH0/ NS-UZ14550 . The temperature light went out. Yesterday after the power went out 3 times. ican’tit too come back on.I have a service Warrenty on it. But there is no Manuel.

Q: QuestionThe outer shell of the freezer is very warm - not the door, but the sides. Is this normal?

Q: QuestionCan I lock the door to the freezer

Q: QuestionWhat is the safe temp on insignia 13.8 cu.ft. freezer? Unfortunately the manual doesn't say anything about temp settings

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QuestionWhat is a good operating temp for the freezer mode. Freezer is located in a garage. In Fahrenheit please.

QuestionCan the door handle go on either side of the door?

QuestionIs this freezer OK for garage?

QuestionWhat temperature is best for freezer?

QuestionDoes this freezer have wheels on the bottom so that it can be moved easily?

QuestionHow can I get a manual and find owner's information on-line for the NS-uz14xwh7. It arrived locked without a manual. I want to put it in service ASAP as Wednesday's delivery was put off until today(Friday); we can't change the temps or anything.

QuestionIf anyone is using the app: Is there an alert if the power turns off? For example, if the freezer dies will the app alert you that it is not connected to the freezer? Thanks!

QuestionWhat are the inside dimensions?

QuestionMy insignia refrigerator/freezer does not work-the lights on the outside front door shut off a few minutes after I close the door and the refrigerator does not work

QuestionIf the power goes out and back on can it start in refrigerator mode? If not it may freeze everything in the 'refrigerator'. Right now when I plug it in it starts in freezer mode.

QuestionDon’t know what number to put this on for freezing food below 32°

QuestionWhy are the outside of packages getting frosty? Brand new refrigerator/freezer so the seal should be fine Suggestions please

QuestionI need a bottom slide out pan I broke one side of it need to replace it where can I order it

QuestionIs it possible to turn off the "ding" noise every time the door is opened? Unfortunately, it terrifies my dog. Pathetic, I know.

QuestionMy display on this refrigerator freezer combination insignia is set for 35 degrees and always worked well but when I open the refrigerator I can tell it's a lot warmer than usual how can I fix this it needs to be cooler much cooler.

QuestionWHY DOES MINE KEEP BEEPING the door is closed but it keeps beeping and HOW DO I stop it from doing that the light goes on and off can SOMEONE explain this. I HAVE the wifi freezer but it keeps on beeping and the door is not even open EXPLAIN THIS please.

QuestionMy 13.8 Cu. Ft. Upright Convertible Freezer/ Refigerator NS-UZ14WH0/ NS-UZ14550 . The temperature light went out. Yesterday after the power went out 3 times. ican’tit too come back on.I have a service Warrenty on it. But there is no Manuel.

QuestionThe outer shell of the freezer is very warm - not the door, but the sides. Is this normal?

QuestionCan I lock the door to the freezer

QuestionWhat is the safe temp on insignia 13.8 cu.ft. freezer? Unfortunately the manual doesn't say anything about temp settings