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  • QuestionWhat makes this acceptable for the Garage?

    Asked by bryan.

    • Answer Thank you for your inquiry! The Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification is designed specifically for garage use due to several key features. It operates effectively in a wide temperature range, from 0°F to 110°F (-17°C to 43°C), ensuring it can handle the fluctuating temperatures often found in garages. Its convertible functionality allows it to switch between freezer and refrigerator modes, providing flexibility for seasonal storage needs or additional refrigerator space. Enhanced insulation and high-quality door seals maintain a consistent internal temperature, regardless of external conditions. The freezer's durable construction is designed to withstand harsher garage environments, such as increased dust, humidity, and temperature fluctuations. Additionally, its ENERGY STAR certification ensures efficient operation, which is crucial for a unit exposed to more extreme conditions. The sturdy design includes reinforced shelving and a strong exterior finish, making it a reliable choice for a non-climate-controlled environment. Keith | Insignia Support https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445

      Answered by InsigniaCustomerSupport

  • QuestionIs door reversible

    Asked by Anonymous.

    • Answer Thank you for your inquiry! The Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer typically features a reversible door design, allowing you to change the door opening direction to fit your space more conveniently. Keith | Insignia Support https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445

      Answered by InsigniaCustomerSupport

  • QuestionI nust recently bought this freezer and its not freezing. Any help? Its on the freezer option temp at 0 we even tried upto -11

    Asked by Kimberly.

    • Answer Support center

      Answered by JohnnieJsatified

  • QuestionWhy is my food sticking to the glass shelves in my freezer. How can I prevent this from happening?

    Asked by Carol.

    • Answer Hi there! Thank you for reaching out. Food can stick to the glass shelves in your freezer for several reasons - Moisture: When food contains moisture, it can freeze and adhere to the glass surface. This is especially common with items like fruits, vegetables, or meats. - Direct Contact: Placing food directly on the glass shelves without any barrier can lead to sticking. The cold temperature causes the food to freeze onto the glass.- Temperature Fluctuations: If the freezer temperature fluctuates, it can cause condensation on the food, which then freezes and sticks to the glass1. Improper Sealing: If the freezer door doesn’t seal properly, it can lead to frost buildup, which can cause food to stick to the shelves. Hope this answers your question. If you have further questions, feel free to reach out. - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • Questioncan an icemaker be installed in the insigna 17 cf?

    Asked by Anonymous.

    • Answer Please note that the Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer is designed without the option to install an ice maker. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445

      Answered by InsigniaCustomerSupport

  • QuestionIs there an internal fan ? I cant remember. Iam thinking it almost has to in order to be a fridge or a freezer

    Asked by rmturner54.

    • Answer Thank you for your inquiry! Yes, the Insignia 17 Cu. Ft. Garage Ready Convertible Upright Freezer does have an internal fan. This fan helps to circulate the cold air inside the freezer, ensuring that the temperature remains consistent throughout and helping to maintain the freshness of your stored food. The presence of an internal fan is essential for any fridge or freezer to effectively cool and preserve your food items. Keith | Insignia Support https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336449.p?skuId=6336449

      Answered by InsigniaCustomerSupport

  • QuestionIs this frost free?

    Asked by Allison.

  • QuestionCan you change the direction the door opens

    Asked by Anonymous.

    • Answer Thank you for your interest in our product. Unfortunately, the Insignia - 17 Cu. Ft. Garage Ready Convertible Upright Freezer does not come with a reversible door feature. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445

      Answered by InsigniaCustomerSupport

  • QuestionWhen the delivery person left, I noticed our new freezer was set on 0 degrees... What is the optimal temperature to set the freezer...? Surely, higher than 0...

    Asked by EMAW.

    • Answer We have ours at -10°.

      Answered by Anonymous

  • QuestionWhat is the recommended temperature for this in freezer mode?

    Asked by JB.

    • Answer i keep mine around -4 but that's up to you. recommended is anywhere from 0 down

      Answered by AlanS

  • QuestionAre shelves available for purchase?

    Asked by Anonymous.

    • Answer Hi Insignia Customer! Thank you for inquiring about our Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel. Yes, you can purchase the shelves from partstore.encompass.com. Just search using the model number NS-UZ17SS0 and scroll through the available parts. I hope this helps. Let us know if you need further assistance. Haver a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • Questiondoes it have interor light

    Asked by tl.

    • Answer Yes! Great lighting on the inside

      Answered by SandebelR

  • Questionis it frost-free?

    Asked by at.

    • Answer Thank you for your inquiry! Yes, the Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification is frost-free. This means it is designed to prevent the buildup of frost and ice inside the freezer, eliminating the need for manual defrosting. The frost-free feature helps maintain a consistent temperature and ensures efficient operation. Keith | Insignia Support https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336449.p?skuId=6336449

      Answered by InsigniaCustomerSupport

  • QuestionHello, I bought a flagship refrigerator freezer model NS-UZ17WH0. I want to put it in refrigerator mode but I don't know what the appropriate temperature should be, because I had it at 40f but it is not cooling well enough.

    Asked by Adriana.

    • Answer If you hole down the lock button for 3 seconds and sit to refrigerator and it should sit it self if it doesn’t push two <up or >down

      Answered by Candy

  • QuestionDoes the fridge have a casing to put around to fill in gaps to make it look like a better fit in its location?

    Asked by Alex.

    • Answer No

      Answered by Candy

  • QuestionCan the stainless steel door cover be changed and if so, how?

    Asked by Jae.

    • Answer Hi there, we appreciate your inquiry! Unfortunately, the part for stainless steel door cover for Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel (Model: NS-UZ17SS0) is currently not available on our resources. For more information about this product, you may click this link: https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445 Carlo | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionCan the light and alarm that goes off when the door is left open be disabled?

    Asked by Paula.

    • Answer Hello Paula, we appreciate you getting in touch with us. In answer to your inquiry, it is not possible to disable the light and alert on your freezer when you leave it open for more than five minutes. If you have any questions, feel free to reach us out. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionI know it was answered that the door was not reversible, but can I order the same freezer/fridge with a door that opens from other side then? I can't believe that the door can't be made to open from either side.

    Asked by Frank.

    • Answer Hi Frank, To check the available product, please contact BestBuy directly at 1-888-237-8289 for further assistance. Insignia Support Shella https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • Questionis there a fan on the inside? notice the food on top not frozen but the bottom is

    Asked by mike.

    • Answer Hello mike, The product doesn't have a fan inside. Try to switch between freezer and refrigerator modes. Insignia Support Molina https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionCan it be used a refrigerator and freezer?

    Asked by Brian.

    • Answer Hello. Yes it can.

      Answered by Anonymous