Questions & Answers

Q: QuestionIs this freezer certified to be energy efficient?

• A:Answer Yes, this freezer is DOE certified to help reduce environmental impact and save on energy costs.

Q: QuestionWhat is the temperature range of this freezer?

• A:Answer The temperature of this freezer can be adjusted from -10.4° to -11.2°F.

Q: QuestionDoes this freezer have a defrost drain?

• A:Answer Yes, this freezer has a defrost drain that easily removes water when defrosting.

Q: QuestionCan this freezer be used in a garage?

• A:Answer Yes, this freezer is garage ready and can operate in temperatures from 0° to 110°F.

Q: QuestionHow do I know if the freezer is turned on?

• A:Answer This freezer has a power-on indicator light to let you know when it's running.

Q: QuestionWhat are the dimensions of the inner part of the freezer? (Not asking about the entire freezer, but just the dimensions of the part that would actually hold the food).

Asked 2 years ago by Question.

• A:Answer 16.5" W 15" D for 19 inches Bottom 8" ---- 8"W 15" deep

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow do I exchange/repair this under warranty? It totally died after less than 4 months use.

Asked 2 years ago by JoelMRoseville.

• A:Answer I had the previous version die on me. I Went to the store with it and showed them the booklet that comes with it, in the back it says it has a one year warranty and store personnel can determine if it qualifies. I was pretty adamant about it and wasn’t gonna leave until it was taken care of. User manual online should also have it.

  Answered 2 years ago by JoshuaBVerified Purchase

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Q: QuestionHow many amps does this freezer draw when the compressor is on?

Asked 2 years ago by Carl73.

• A:Answer When the compressor is "on" (meaning running) it draws 1.0A but upon start-up it draws 4.0A -- as per the info on the sticker attached to the back of the unit (3.5 cu. ft. Insignia freezer). See attached pic of the sticker.

  Answered 2 years ago by johndVerified Purchase

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Q: QuestionIt says 115V in specs. Does it mean I need a special outlet, or could I use a regular 110 outlet?

Asked 2 years ago by Julia.

• A:Answer 110, 115, and 120V are all the same. Normal outlet.

  Answered 2 years ago by Anonymous

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Q: QuestionCan this be placed on top of carpet?

Asked 2 years ago by DTN.

• A:Answer I would NOT place it on a carpet. Go to a home-improvement store and get a piece of pre-cut (meaning a small piece they have in the pre-cut rack, not a WHOLE 4'x8' sheet, which is way more expensive!) of fairly thick (3/4" would be good) plywood or OSB that is large enough for the footprint of this freezer (roughly 22" x 22" square), have it cut to that size at the store (or take it home and do it), then when home polyurethane or paint the wood to seal it, and set the "freezer platform" on top of the carpet to put the freezer on. Or, if you have some scrap wood @ home lying around -- and are a DIYer -- you can make something up yourself. Whatever, do not set it on a carpet (it needs to have full air circulation for one thing). My freezer is on a 3/4" thick square of OSB with 4-5 coats of "old-fashioned" shellac applied to it (on my carpet). But polyurethane, Polycrylic, or left-over paint would be fine as well. Good luck...

  Answered 2 years ago by johndVerified Purchase

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Q: QuestionCan I put this (3.5 cu ft) in the laundry room and on the same power outlet as the washing machine? I have plenty of space in the laundry room, but am not sure if it's a good idea to have it next to the washing machine or dryer.

Asked 2 years ago by marie57.

• A:Answer Without being familiar with the electrical wiring in your home, I can only share that we would feel comfortable plugging it into the same outlet in our laundry room. I cannot imagine that it would require more electricity than either the washer or dryer that are currently sharing the outlet in our home. I would, however be concerned about placing it next to our dryer, due to the heat it releases when in use.

  Answered 2 years ago by IndiaAlexander

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Q: QuestionHow long is the cord?

Asked 2 years ago by KG.

• A:Answer 6 feet

  Answered 2 years ago by AFgirl77Verified Purchase

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Q: Questionwill a frozen pizza fit in the inner diameters of this?

Asked 2 years ago by PizzaGuru.

• A:Answer Yes, a frozen pizza, or a number of them, will fit into this freezer. It’s a nice little freezer. Very happy with my purchase. Don’t even have it filled up yet. Pics don’t really show much, but including anyway. Basket is removable.

  Answered 2 years ago by HappyCustomerVerified Purchase

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Q: QuestionDoes this freezer come with a water drip pan located underneath it?

Asked 2 years ago by Kel.

• A:Answer Hi Kel, Yes, water drip located on the bottom. Insignia Support Alvin www.insigniaproducts.com

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat are the power (watts) & current (amps) requirements for both running and startup? Thank you.

Asked 3 years ago by SWT.

• A:Answer According to the sticker on the back of my unit (the Insignia 3.5 cu. ft. freezer, which I just got yesterday 2-27-23 at my local Best Buy) it says when running it draws 1.0A and during start-up it draws 4.0 A. See attached pic of the sticker...

  Answered 2 years ago by JohnDVerified Purchase

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Q: QuestionIs it garage ready? Thank you.

Asked 2 years ago by Julia.

• A:Answer Yes it is

  Answered 2 years ago by TierrikaG

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Q: QuestionWhat exactly does garage ready mean?

Asked 10 months ago by Anonymous.

• A:Answer Thank you for your inquiry! "Garage ready" means that the Insignia™ 3.5 Cu. Ft. Garage-Ready Chest Freezer is designed to operate efficiently in a wide range of temperatures, from 0°F to 110°F (-17.8°C to 43.3°C). This makes it suitable for use in environments like garages, where temperatures can vary significantly. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-5-cu-ft-garage-ready-chest-freezer-white/6509898.p?skuId=6509898

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this need a water line

Asked 2 years ago by Anonymous.

• A:Answer No. You just plug it in.

  Answered 2 years ago by ComputerVerified Purchase

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Q: QuestionWhat size freezer will hold a quarter steer?

Asked 11 months ago by LauraR.

• A:Answer To store a quarter steer, you'll generally need a freezer with a capacity of 5 to 7 cubic feet. This Insignia 3.5 Cu. Ft. Garage-Ready Chest Freezer might be a bit too small for this purpose, as it may not provide enough space for all the meat. You might want to consider other sizes of our freezers that can accommodate your needs better. If you have any other questions or need further assistance, feel free to ask! Ivy | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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