Questions & Answers

Q: QuestionDoes the Insignia dryer have a moisture sensor?

• A:Answer Yes, this dryer is equipped with a moisture sensor for efficient drying.

Q: QuestionWhat type of display does the dryer have?

• A:Answer This dryer features an LCD screen with white LED lights that indicate the remaining drying time.

Q: QuestionDoes this dryer have a matching washer?

• A:Answer Yes, there is a matching washer available. The model number for the coordinating washer is NS-FWM27W1.

Q: QuestionDoes the dryer come with a power cord?

• A:Answer No, the power cord is sold separately and is not included with the dryer.

Q: QuestionIs this dryer stackable?

• A:Answer Yes, this dryer is designed to be stackable, and a stacking kit is included for convenience.

Q: QuestionHow many drying cycles does this Insignia dryer have?

• A:Answer This Insignia dryer has 16 drying cycles to choose from.

Q: QuestionHow many amps does this dryer need?

Asked 5 years ago by Judee.

• A:Answer The manual says it requires 30 amps.

  Answered 4 years ago by Jake

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Q: QuestionCan you guys please make this in a full size 7.4 dryer please

Asked 5 years ago by TB1201.

• A:Answer Thank you for your feedback.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes the fan only come on occasionally? It makes a humming noise and is not spinning when testing it.

Asked 6 months ago by Fanonbottom.

• A:Answer So I answered my own question. The fan kicks on at the end of the drying cycle to cool down the heat pump and condensor. If you're hiring, let me know!

  Answered 6 months ago by PaulEVerified Purchase

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Q: QuestionWhat is the length and size of the drain hose (ID/OD) included with this unit? Manual does not specify. And is there a u-bracket included also, or other method to secure hose into drain pipe?

Asked 1 year ago by Sereno011.

• A:Answer Rubber Drain hose is 1/2" ID which is pre-attached from the pump to the upper reservoir and ~3' long. Includes an additional ~40" hose to extend in into a drain, which also reduces it to 1/4". Replaced the entire length to 1/2" vinyl tubing. Neither the pump or reservoir fittings are barbed, nor are any clamps used. Pump is behind an access panel which is notched to help secure the hose in place. Installed a clamp on that connection anyway because THERE IS SUPPOSED TO BE! These are little more than basic fountain pumps so not very powerful, another reason for the reducer if using the extension. And may not provide enough lift if drain pipe is too high. But omitting a 5¢ clamp is cheap and lazy. IGNORE the MFG response. They clearly don't even know the difference between a washer and dryer. @INSIGNIA STOP answering questions you don't know the answers to.

  Answered 1 year ago by Sereno011

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Q: QuestionIn the specs it clearly says "heat pump"! Pretty sure 2 weeks ago it said "condenser" and it says that in the Q&A. Is this a new model as of this week with heat pump instead of condenser?

Asked 3 years ago by sjp10.

• A:Answer This unit features ventless drying, your clothes are dried using a heat pump, which will remove moisture from your clothing with a drain hose or removable drip pan.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionThis dryer says it is ventless but it also says vent kit is it included and is sold separately.why would a ventless dryer need a vent kit?

Asked 4 years ago by Kenneth.

• A:Answer You don’t need the kit Best Buy’s system automatically includes it when it sees the word ‘dryer’, just have them take it off the order

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionCan this dryer be vented?

Asked 4 years ago by Jill.

• A:Answer No, this dryer is "ventless". Perfect for a situation where you want to place this dryer in an area without a vent to the outside.

  Answered 4 years ago by Brad

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Q: QuestionIs this a condensing ventless or heat pump ventless dryer?

Asked 3 years ago by Lind.

• A:Answer It is a condensing ventless dryer. It has a container that collects the moisture that needs to be emptied after every use. It is a lot smaller and shorter than I realized. It dries great.

  Answered 3 years ago by HappyshopperVerified Purchase

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Q: QuestionEnergyStar label dont confirm the INSIGNIA NS-FDRE44W1 dryer have a Heat pump technology drying type. Why ? This information is important for yours consumers. Thanks for add this information on EnergyStar label.

Asked 6 days ago by Bruno.

Q: QuestionWhy EnergyStar label do not mentioned « Heat pump » for this dryer INSIGNIA NS-FDRE44W1 ? The mention « heat pump » appear for other brands like LG, Bosh. However, refrigerant gas is mention R-134a on EnergyStar label for NS-FDRE44W1.

Asked 6 days ago by Bruno.

Q: QuestionI need a new door latch for my ventless dryer. Where do I buy the parts?

Asked 3 months ago by May.

Q: QuestionCan this run on the 209 voltage outlet? Our electric outlet produces 209-210 voltage not the full 240 volt.

Asked 6 months ago by Eliang.

• A:Answer Hi Eliang! Thanks for your question! The Insignia™ 4.4 Cu. Ft. 16-Cycle Stackable Electric Dryer (Model: NS-FDRE44W1) requires a 240V, 60Hz, 30-amp electrical supply. While your 209-210V outlet might power the dryer, it's below the standard 240V, which could lead to reduced performance, such as longer drying times. Operating the dryer outside the manufacturer's specified voltage range could also void the warranty or create safety concerns. For long-term use, it's best to consult a licensed electrician. — Shiela | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
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Q: QuestionJust had my dryer swapped for a "new" one and the fan isn't turning on and makes a buzzing noise like a condenser. It's not right. Video attached... Insignia, please advise if service is needed asap please.

Asked 6 months ago by PaulE.

• A:Answer We understand you're experiencing an issue with the fan on your newly swapped Insignia dryer, noting it's not turning and making a buzzing noise. Unfortunately, we currently do not have access to the video you attached, which would be helpful in diagnosing the problem. Given that this is a new unit and the fan isn't functioning correctly with a buzzing sound, it definitely indicates a problem that needs attention. For the quickest and most effective assistance with this issue, please contact our Insignia support team directly. They will be able to guide you through specific troubleshooting steps or arrange for service as needed to get your dryer working properly as soon as possible. You can reach them by calling 1-877-467-4289. They are available Monday through Saturday, from 8 a.m. to 9 p.m. CT. - Mae | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
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