Questions & Answers

Name: Insignia™ - 43” Class LED 4K UHD Smart Fire TV Edition TV
Brand: Insignia™
SKU: 6245701
Price: 254.99 USD
Rating: 4.5 (2779 reviews)

Insignia™ - 43” Class LED 4K UHD Smart Fire TV Edition TV

Model:: NS-43DF710NA19; |
SKU:: 6245701

User rating, 4.5 out of 5 stars with 2779 reviews.

Highly rated by customers for:

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Page Showing 101-120 of 362 questions

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Questionwhat is the width of a 40 to 43 inch TV?
Asked 5 years ago by travis.
- Answer The width of this TV is 38.2".
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionCan you play movies from an external hard drive on this?
Asked 5 years ago by Rick.
- Answer The USB port supports a USB flash drive up to 128 GB.
  Answered 5 years ago by InsigniaCustomerSupport
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Questiondoes it have hardware to hang on a wall?
Asked 5 years ago by anni.
- Answer No it does not come with mounting hardware. The TV is very light though and any inexpensive wall mount will do the trick.
  Answered 5 years ago by Denodrac
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QuestionWhat web browser does the Insigna 43 class Led 4K UHF Smart Fire Tv use?
Asked 5 years ago by NT.
- Answer You can download the Firefox app to browse the web.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWe have everything hard wired, do NOT WANT WIFI RECEIVER. Is there a tv that does Not have Wifi receiver
Asked 5 years ago by Lois.
- Answer You can use an Ethernet cable to connect your TV to the internet.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionCan this tv be set up without internet
Asked 5 years ago by Anonymous.
- Answer Sure. You can just connect to your cable box and for that there is no need to have internet...
  Answered 5 years ago by Roxby13
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QuestionHi I have This TV since January ( NS-43DF710NA19 (4K) 60HZ LED) and the remote broke, I can't buy one since I don't know what Gen is this TV, can you help, thanks a bunch.
Asked 5 years ago by jimmy.
- Answer As long as you can still get to the Fire TV home page, you can install the Fire TV remote on your smart phone and it will work the same as the original remote. CAUTION: If you ever perform a full factory reset on your Fire TV, it will require an original remote to be able to access Fire TV. Without that, you won't be able to get back in.
  Answered 5 years ago by Denodrac
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QuestionThe store lost the remote to the tv so what other remote could I buy for it?
Asked 5 years ago by Sha.
- Answer I previously reviewed the "open box" version of this set that I purchased a few weeks back. If you find that review it will answer all your questions. Short version is that if you need to do a first time setup, you will need an original Insignia (or Toshiba) Fire TV Remote. Once you do the initial setup you can use the Fire TV remote app on your phone to control all the Fire TV features but if you ever lose or damage your remote or need to do a factory reset, you will need the original remote again. Most of what I saved by purchasing "open box", without a remote, was spent on buying an Insignia remote. There was simply no alternative. I also spoke to a Geek Squad tech about this and he candidly told me that this is the one smart TV that is absolutely useless without the original remote. Good Luck!
  Answered 5 years ago by Denodrac
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Questiondo I need roku or fire stick with this tv
Asked 5 years ago by curious.
- Answer I would recommend purchasing one of those devices as you dont have access to all the apps just with the TV. As a matter of fact there are very few apps that you can download for it.
  Answered 5 years ago by ChillWill
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QuestionDoes this tv have a headphone jack?
Asked 5 years ago by Jjames.
- Answer Yes, this TV has a headphone jack.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI how do I get an HDMI input to display 4K?
Asked 5 years ago by Mark801.
- Answer Connect a 4K enabled device to the TV. Long press the Home button and select Info, this will display the resolution of the video that's playing.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionMy TV loses the WiFi network connection at least every other day. I'll turn the TV on, it acts like it can't connect to the internet, and then all of a sudden it does, sometimes after a few seconds, sometimes a few minutes. How do I fix this?
Asked 5 years ago by Docdtm.
- Answer You could try to use a Wi-Fi extender to improve the signal strength. If the issue persists, for personalized assistance please visit insigniaproducts.com/email-us
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat settings do I need to have selected to get the full 2160? Everything I do (even my ps4 pro) can't go higher than 1080p.
Asked 5 years ago by Jwhit58.
- Answer Most likely limited by internet connection speed. If you don’t have the bandwidth it won’t buffer enough to keep the 4K stream. Try hard wiring straight to your access point, as your WiFi may be the limiting factor as well.
  Answered 5 years ago by Mrtodd23
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Questionis this tv have flash drive capability?
Asked 5 years ago by Gracie.
- Answer This TV supports a USB flash drive up to 128 GB formatted FAT 32.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI bought this open box and tried three different universal remotes and it’s not finding any of them what do I do?
Asked 5 years ago by DLO.
- Answer I bought mine the same way. Ultimately I was fortunate to find a used Insignia Fire TV remote on Ebay. You might try there. Otherwise you can buy one on Amazon for around $30. If you can get to the Fire TV homepage, you might try installing the Fire TV remote app, which should work for most things. If you can't get to the home page then you will need an original Insignia (or Toshiba) Fire TV remote.
  Answered 5 years ago by Denodrac
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QuestionMy cabinet top that this tv would sit on Is only 28” wide. Is that wide enough for the legs to fit? I couldn’t tell from the pics or description how far apart the legs are.
Asked 5 years ago by Deb.
- Answer No, this TV won't fit on your cabinet top; the stand width is 33 inches.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat are the width and height measurements of the 43inch model. I have limited space
Asked 5 years ago by Grandy.
- Answer The height with stand is 24.3 inches The screen width is 38.2 inches The stand depth is 8.9 inches
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI just purchased this TV, and the remote works, but it won't go to the apps. Like it's frozen.
Asked 5 years ago by Holly.
- Answer Try this, to Factory Reset the Remote, press and hold at the same time the DPAD-left, Back (↩) and Menu (≡) buttons for at least 12 seconds. To pair the remote again, press the Home button for up to a minute. If the issue persists, please visit insigniaproducts.com/email-us for personalized assistance.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionThe TV sound turns on in middle of night. This happened a few times already. Last night I noticed it went on at 12:30 am and 1:30 am. Currently we are muting sound at night but hoping there's a solution or known cause for this to happen.
Asked 5 years ago by kcmadden92.
- Answer I'm sorry to hear that you are experiencing an audio problem, to further research this issue please visit insigniaproducts.com/email-us and one of our representatives will be assisting you.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionAnyone else having an issue accessing the network settings on this TV? All other settings are accessible but when I click on the network page, the icon reacts like any regular button push but then the screen just flashes and then stays on the same page.
Asked 5 years ago by Bread.
- Answer Hi David- I thought of that but I’m currently connected to WiFi, if I reset to default and it doesn’t resolve the issue, I wouldn’t be able to access the networking page in order to get back into my WiFi.
  Answered 5 years ago by Bread
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Questions & Answers

Insignia™ - 43” Class LED 4K UHD Smart Fire TV Edition TV

Q: Questionwhat is the width of a 40 to 43 inch TV?

Q: QuestionCan you play movies from an external hard drive on this?

Q: Questiondoes it have hardware to hang on a wall?

Q: QuestionWhat web browser does the Insigna 43 class Led 4K UHF Smart Fire Tv use?

Q: QuestionWe have everything hard wired, do NOT WANT WIFI RECEIVER. Is there a tv that does Not have Wifi receiver

Q: QuestionCan this tv be set up without internet

Q: QuestionHi I have This TV since January ( NS-43DF710NA19 (4K) 60HZ LED) and the remote broke, I can't buy one since I don't know what Gen is this TV, can you help, thanks a bunch.

Q: QuestionThe store lost the remote to the tv so what other remote could I buy for it?

Q: Questiondo I need roku or fire stick with this tv

Q: QuestionDoes this tv have a headphone jack?

Q: QuestionI how do I get an HDMI input to display 4K?

Q: QuestionMy TV loses the WiFi network connection at least every other day. I'll turn the TV on, it acts like it can't connect to the internet, and then all of a sudden it does, sometimes after a few seconds, sometimes a few minutes. How do I fix this?

Q: QuestionWhat settings do I need to have selected to get the full 2160? Everything I do (even my ps4 pro) can't go higher than 1080p.

Q: Questionis this tv have flash drive capability?

Q: QuestionI bought this open box and tried three different universal remotes and it’s not finding any of them what do I do?

Q: QuestionMy cabinet top that this tv would sit on Is only 28” wide. Is that wide enough for the legs to fit? I couldn’t tell from the pics or description how far apart the legs are.

Q: QuestionWhat are the width and height measurements of the 43inch model. I have limited space

Q: QuestionI just purchased this TV, and the remote works, but it won't go to the apps. Like it's frozen.

Q: QuestionThe TV sound turns on in middle of night. This happened a few times already. Last night I noticed it went on at 12:30 am and 1:30 am. Currently we are muting sound at night but hoping there's a solution or known cause for this to happen.

Q: QuestionAnyone else having an issue accessing the network settings on this TV? All other settings are accessible but when I click on the network page, the icon reacts like any regular button push but then the screen just flashes and then stays on the same page.

Questionwhat is the width of a 40 to 43 inch TV?

QuestionCan you play movies from an external hard drive on this?

Questiondoes it have hardware to hang on a wall?

QuestionWhat web browser does the Insigna 43 class Led 4K UHF Smart Fire Tv use?

QuestionWe have everything hard wired, do NOT WANT WIFI RECEIVER. Is there a tv that does Not have Wifi receiver

QuestionCan this tv be set up without internet

QuestionHi I have This TV since January ( NS-43DF710NA19 (4K) 60HZ LED) and the remote broke, I can't buy one since I don't know what Gen is this TV, can you help, thanks a bunch.

QuestionThe store lost the remote to the tv so what other remote could I buy for it?

Questiondo I need roku or fire stick with this tv

QuestionDoes this tv have a headphone jack?

QuestionI how do I get an HDMI input to display 4K?

QuestionMy TV loses the WiFi network connection at least every other day. I'll turn the TV on, it acts like it can't connect to the internet, and then all of a sudden it does, sometimes after a few seconds, sometimes a few minutes. How do I fix this?

QuestionWhat settings do I need to have selected to get the full 2160? Everything I do (even my ps4 pro) can't go higher than 1080p.

Questionis this tv have flash drive capability?

QuestionI bought this open box and tried three different universal remotes and it’s not finding any of them what do I do?

QuestionMy cabinet top that this tv would sit on Is only 28” wide. Is that wide enough for the legs to fit? I couldn’t tell from the pics or description how far apart the legs are.

QuestionWhat are the width and height measurements of the 43inch model. I have limited space

QuestionI just purchased this TV, and the remote works, but it won't go to the apps. Like it's frozen.

QuestionThe TV sound turns on in middle of night. This happened a few times already. Last night I noticed it went on at 12:30 am and 1:30 am. Currently we are muting sound at night but hoping there's a solution or known cause for this to happen.

QuestionAnyone else having an issue accessing the network settings on this TV? All other settings are accessible but when I click on the network page, the icon reacts like any regular button push but then the screen just flashes and then stays on the same page.