Questions & Answers

Q: QuestionDo I need to have the vent kit connected?

Asked 9 months ago by Chy.

• A:Answer Thank you for your inquiry! Yes, you need to have the vent kit connected for the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. Proper venting is essential for the dryer to function efficiently and safely. It helps to expel moisture and lint from the dryer, preventing potential fire hazards and ensuring your clothes dry effectively. Keith | Insignia Support

  Answered 9 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan it be used in a apartment

Asked 10 months ago by Risma.

• A:Answer Yes

  Answered 10 months ago by AshleyBVerified Purchase

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Q: QuestionWhere is the dryer vent located in back, on the bottom?

Asked 10 months ago by Autumn.

• A:Answer Bottom

  Answered 10 months ago by SunshyneVerified Purchase

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Q: QuestionIs this a used washer

Asked 10 months ago by Lex.

• A:Answer No brand new in box

  Answered 10 months ago by AshleyBVerified Purchase

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Q: QuestionCan i just plug it in a regular outlet or do i need to get some type on converter?

Asked 11 months ago by Esperanza.

• A:Answer The Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry requires a 240-volt outlet. This means you cannot plug it into a regular 120-volt household outlet. You'll need a dedicated 240-volt outlet, which is typically used for large appliances like dryers and ovens. If you don't already have a 240-volt outlet, you might need to have one installed by a licensed electrician. This ensures the dryer operates safely and efficiently.

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionMy dryer came without the power cord.

Asked 1 year ago by Anonymous.

• A:Answer Dryers do not come with cords anymore. I don’t know of any brand that does. You must buy them separately. Being able to plug them in straight out of the box is a thing of the past. When you replace your dryer for a new one, keep your cord.

  Answered 1 year ago by CJ76Verified Purchase

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Q: QuestionThe top of dryer seems to move a bit

Asked 1 year ago by Wil.

• A:Answer I noticed that the top of mine shifted a fraction, make sure your unit is level, though it did not effect the operation of my unit.

  Answered 1 year ago by NicholasHVerified Purchase

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Q: QuestionIs purchase of power cord required for puchase OR required for warranty?? Is $69 extra warranty begin after expiration of one year??

Asked 1 year ago by 1234.

• A:Answer Hello, 1) power cord was not included. Make sure you buy one per your wall outlet "style" (it varies in old / newer houses - take photo if in doubt). Manual has instructions to properly wire it to back of machine (check youtube for tutorials). 2) About extend warranty, your documentation says when it starts and what it covers. Generally it starts / is active once manufacturer's warranty ends.

  Answered 1 year ago by MartyVerified Purchase

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Q: QuestionOk so the cord it shows me when checking out is the 3 & 4 flat prong. I need the 3 regular prong. I don't have any outlets with the flat prong. So if it's showing me the flat prong cord does it mean I can only use that1? By regular I mean like an iron p

Asked 1 year ago by Ivy.

• A:Answer The Insignia™ 6.7 Cu. Ft. Electric Dryer typically comes with options for both 3-prong and 4-prong power cords, but the cords are usually sold separately. If the checkout is showing a flat prong cord, it might be defaulting to the 4-prong option. You can purchase a 3-prong cord separately if that’s what you need. Just make sure to select the correct cord type when adding it to your cart. If you’re unsure, you can always contact Best Buy customer service for assistance in selecting the right power cord for your dryer.

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: Questioncan lload dryer on side in my van if i pick up

Asked 1 year ago by bill.

• A:Answer Yes. I did.

  Answered 1 year ago by DavidCVerified Purchase

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Q: QuestionIt says the only location available for pick up is Terre Haute, Indiana, is there anyway that I could pick it up somewhere in Louisville?

Asked 1 year ago by Ken.

Q: QuestionWhat is the physical size of the dryer? Thanks

Asked 1 year ago by dean.

• A:Answer The physical size of the dryer is 41 3/4 inches in height, 27 inches in width, and 30 inches in depth. Additionally, 49 14 inches depth when door is opened. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it come with the electric power cord and dryer vent

Asked 1 year ago by Anonymous.

• A:Answer Electric cord and vent kit are sold separately and are not included. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionDo these open box dryers come with a warranty and if so, what is it?

Asked 1 year ago by GB.

• A:Answer Yes. Full warranty

  Answered 1 year ago by DavidCVerified Purchase

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Q: QuestionIs there a dryer light? No light come on when you open the door

Asked 1 year ago by GMDF.

• A:Answer No light inside

  Answered 1 year ago by VickiHarrisVerified Purchase

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Q: QuestionIs there a drum area light that comes on when the door is opened?

Asked 1 year ago by Robert.

• A:Answer No no inside light

  Answered 1 year ago by NicholasHVerified Purchase

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Q: QuestionCan this dryer be plugged into a regular electrical circuit?

Asked 1 year ago by Cece.

• A:Answer No. You have to be wired for 220 and have access to dryer venting. Your regular household current is 110. This is either a 3 or 4 pronged 220 (usually 3-pronged, but the deliverymen will bring out hookups for both). Actually Single Phase Service today in homes is 120 & 240, while some are rated at 125 & 250. That's a little confusing to some homeowners, so electricians just let it slide when customers refer to their 110 & 220. No need causing more confusion...lol I'm a retired Avionics Technician & Methods Engineer.

  Answered 1 year ago by DeeDeepVerified Purchase

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Q: QuestionWhat if my dryer cuts on but doesn’t dry the clothes? Can I buy another power cord for my dryer? How can I find out if my dryer is completely broken?

Asked 1 year ago by Shona.

• A:Answer I’m sorry to hear about the trouble with your Dryer. Feel free to reach out to our Insignia customer service team (1-866-597-8427). We’re here to help! - Carl | Insignia Support |

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionThe specs show a depth of 30 inches but it is not clear if 30in is the MAXIMUM depth or from the edge/corners...the front of the dryer appears to be curved so the depth in the middle will be greater than on the edges. What is the max depth from the center

Asked 1 year ago by Dwight.

• A:Answer The dryer isn’t curved

  Answered 1 year ago by DavidCVerified Purchase

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