A:AnswerDear customer, please contact us at 877-467-4289 so we can diagnose the problem and determine the best step to take. Omar S. - Insignia Support.
A:Answeryes, you have to look on the T.V.back and look for the wires that the portable DVD player have and match with the T.V.for example, Green wire, it plug in with the Green bottom
A:AnswerI just posted that the a/v cable is worthless. It's too short to reach the tv connections, and it has the wrong ends on it - should have male connectors, not FEMALE.