A:AnswerThe length of the battery is really non-issue. Its not user serviceable anyway. It would be best to send it back to the manufacture for battery service. Scubbing the web for a batter of the proper size would be a nightmare. There is also a lot more involved than just the length. You need width and height also. Plus the capacity. You are really better off sending it in for service for battery replacement.
A:AnswerI've had my tablet for nearly 4 months, and I've had no issue with charging, and I use whatever charger is available on had to charge mine (and I can't find the charger that it came with...LOL).
A:AnswerNo it is not from all my research. I knew this going in but is a non-factor for me. I use it for entertainment (video, reading, music, and some internet). I see no need for updating the OS. It seems to mess up what was already working. Cell phones updating...okay, even those I wish I could stop but the are forced on Samsung users.
A:AnswerFirst of all the tablet recommends that you fully charge it before the first use.
It comes with its own charger and I don't quite understand why you're having such problems with the battery.
If you don't have a lot of wireless Bluetooth and other peripherals attached the battery should last between 7 to 10 hours.
Refer to the owner's manual to charge the battery properly. I don't understand what you're talking about with a red light because neither the Chargers nor the device has this when it is charging. I hope this information is helpful.
A:AnswerWhen you're on Best Buy website you simply have to click on the specifications tab to see that this tablet will accept up to 32 gigabytes of external memory on an SD card.
A:AnswerAndroid updates are a part of the operating system. This tablet allows you to either manually or automatically install updates as they become available.
The problem with technology is that sometimes it advancing so quickly the devices become obsolete before you would expect.
Whether it will run 6.0 depends on the new operating systems requirements.
A:AnswerHello, this tablet is definitely GPS enabled. You can use the Google maps function or any other GPS application to navigate with it. Regards, Daniel T. - Insignia Support
A:AnswerI believe you can search the specifications of this item to find the exact speed of the processor, but I don't find any lag when opening apps or playing videos on my unit. I do, however, often got into the settings and clean out my cache often.
A:Answer"Open Box" means that the item may have been a shelf display unit, but more likely it means that it was purchased, returned and then inspected by Geek Squad as resalable for a discounted price. It could even be a unit that was NEVER used, but once the seal on a product has been broken by a customer, the product is considered an open box item by Best Buy.
A:AnswerPlease contact our team for assistance with troubleshooting and warranty evaluation. They can be reached by email at http://www.insigniaproducts.com/contact-us.html or by phone at 1-877-467-4289 any day between 8am and 9pm CST.