Questions & Answers

19 Questions & 71 Answers
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  • Question
    Can the tripod rotate with the phone horizontally nd vertically to capture landscape nd portrait photos? And can the neck of the tripod move to capture different angles?   (3 Answers)

    By Tasha August 13, 2016.

    Answers
    • Best 
      Answer

      The tripod will only hold the phone horizontally. You could probably bend the legs to set up portrait shots, but it would not be ideal. The neck of the tripod can move up and down (like shaking your head yes). It can not rotate left and right.

      By bstbyr2956 August 26, 2016.

    • Question
      The remote button is DEAD after one week of non-use after being taken out of the package and used one day. How do you change OR recharge the battery? How do you turn the bluetooth OFF so the battery doesn't go dead so quickly?   (5 Answers)

      By sdouglass January 1, 2017.

      Answers
      • Best 
        Answer

        Hello sdouglas, you can find the steps on how to replace the battery on our official website, https://www.insigniaproducts.com/pdp/NS-MTRIBT10/5086538 however, if the device has a malfunction, please remember that our products are covered for one year under manufacturer's warranty. Omar S. | Insignia Products Support.

        By InsigniaCustomerSupport January 2, 2017.

        • Brand Representative
    • Question
      how much can the stand stretch vertically?   (3 Answers)

      By Anonymous August 16, 2016.

      Answers
      • Best 
        Answer

        About three feet

        By Critterwalker October 5, 2016.

      • Question
        Will the iPhone 7 plus fit in the tripod holder?   (5 Answers)

        By Nick April 29, 2017.

        Answers
        • Answer

          I think it will I use it on my 7 and there is enough room on the spring to go wider.

          By Papasan June 30, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        how many inch thanks   (3 Answers)

        By eli February 20, 2017.

        Answers
        • Answer

          About 9" total length. See photo

          By JohnnyM September 2, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        What is the part no and type of battery for the bluetooth remote   (3 Answers)

        By Ricko January 28, 2017.

        Answers
        • Answer

          CR2032 is what the back of the unit states.

          By JohnnyM September 2, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        does this fit an iphone7   (5 Answers)

        By Anonymous December 21, 2016.

        Answers
      • Question
        How tall is this tripod? are the feet extendable?   (5 Answers)

        By height December 16, 2016.

        Answers
        • Answer

          About 6 inches . Legs not extendable but they are flexible.

          By Fxzzonthabeatsmom July 21, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Is this compatible with the IPhone 6s Plus?   (5 Answers)

        By Compatible December 15, 2016.

        Answers
        • Answer

          Yes

          By Cowgirl August 16, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Does the Blackberry Priv work with this tripod?   (2 Answers)

        By jenbou14 November 23, 2016.

        Answers
        • Answer

          Not sure, as I do not have one. I do know that it will work for any phone with a 5 1/2 screen (measured diagonally)

          By Belle September 2, 2017.

          • Verified Purchaser
          • My Best Buy® Member

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