Questions & Answers

Q: QuestionHow long is the cable on this ethernet adapter?

• A:Answer The Insignia ethernet adapter has a 4.52 inch braided cable.

Q: QuestionWhat is the maximum speed supported by this ethernet adapter?

• A:Answer The Insignia NS-PA3CELB23 USB-C to Ethernet Adapter supports network speeds up to 1 Gbps.

Q: QuestionWhat operating systems are compatible with this ethernet adapter?

• A:Answer The adapter works with Windows 11, Windows 10, macOS (supporting M1 & Intel chip), ChromeOS, iPadOS or Android.

Q: QuestionHow do I know if the ethernet adapter is working once connected?

• A:Answer The adapter has a LED indicator that shows it is plugged in and working correctly.

Q: QuestionDoes this adapter require any software to be installed?

• A:Answer No, the Insignia ethernet adapter has a plug and play design and requires no additional software for setup.

Q: QuestionI would like to hard wire my Motorola Edge Plus 2023 phone to my Linksys. Can I use an ethernet cable to connect my Linksys to this adapter and plug my phone into the C port to reduce wifi and radiation exposure? Would I be able to receive & make calls?

Asked 1 year ago by EFFI.

• A:Answer Yes, you can use the Insignia USB-C to Ethernet Adapter to connect your Motorola Edge Plus 2023 to your Linksys router. This adapter supports USB-C to Ethernet conversion, allowing you to establish a wired internet connection. However, while this setup will provide a stable internet connection and potentially reduce Wi-Fi exposure, it won't affect your ability to make or receive calls. Phone calls typically use cellular networks, which are separate from your internet connection. So, you should still be able to make and receive calls as usual. If you have any other questions or need further assistance, feel free to ask!

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionIs there a USB powered version of this?

Asked 1 year ago by gilrob.

• A:Answer You may check this product, Model# NS-PA3U6E, which lets you provide a wired connection for your internet-enabled USB devices. Dina || Insignia Support || https://www.bestbuy.com/insignia

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I connect this to my iMac M1 chip all in one ?

Asked 2 years ago by Bre.

• A:Answer Yes, because de adapter is USB-C. I'm actually using the adapter with my iMac M1 all-in-one and it works perfectly fine.

  Answered 2 years ago by AlbertCVerified Purchase

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Q: QuestionHi, can I use this Ethernet adapter in my MacBook Air M1 Laptop?

Asked 2 years ago by MargaritaV.

• A:Answer YES

  Answered 2 years ago by lcgipson2005

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Q: QuestionWill this work with an IPad Pro?

Asked 2 weeks ago by FMF1.

Q: QuestionWhat is the exact chipset inside the adapter?

Asked 9 months ago by Shahar.

Q: QuestionDoes the Ethernet receptacle support the full capacity of a Cat6 cable, or is it a Cat5e receptacle?

Asked 10 months ago by G2.

• A:Answer It does both

  Answered 4 months ago by ChristopherGizziVerified Purchase

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Q: QuestionCan you use this device to plug this into an Android cell phone, activate Ethernet tethering, and provide internet access to a computer?

Asked 11 months ago by DudeIT.

• A:Answer Hello! Thank you for reaching out. Our adapter is not compatible with mobile devices, as it is designed specifically for desktop computers and requires a software driver to function properly. I hope this information is helpful. If you have any further questions, please don't hesitate to contact us again.- Carl | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: Questioni have a hp laptop with windows11 with no ethernet connection will this work

Asked 11 months ago by vinnie.

• A:Answer Yes, it will work! I’m using this exact adapter on my Windows 11 laptop that also doesn’t have a built-in Ethernet port. Just plug it into a USB-C port and connect your Ethernet cable—no drivers needed, it works right away. I use mine for a dedicated streaming setup and it’s been super reliable. Just make sure your HP laptop has a USB-C port that supports data (most do), and you’ll be good to go!

  Answered 5 months ago by SnKGamingTTvVerified Purchase

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Q: QuestionWill this work with a Lenovo Idea Pad 5i 2 & ethernet cable?

Asked 1 year ago by PATTI4.

• A:Answer Hi PATT14! Yes, the Insignia™ USB-C to Ethernet Adapter should work with your Lenovo IdeaPad 5i 2. This adapter is designed to connect to any device with a USB-C port, which includes your laptop. It will allow you to connect an Ethernet cable for a wired internet connection. If you have any other questions or need further assistance, feel free to ask! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-usb-c-to-ethernet-adapter-black/6521726.p?skuId=6521726

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionHow do you determine if you have the appropriate driver for this device? The box mention Apple M1 chip but I have a 2023 MacBook Pro with M2 chip. Device is functional but download speed is slow.

Asked 1 year ago by John.

• A:Answer I have had the same type problems over my career. Check the ethernet cable and/or cabling between your switch/router. Check the port on your switch/router, you might have a defective port that will not do 1 Gig or it will not support 1 Gig. Depending on age it might only support 10 M or 100M speeds.

  Answered 1 year ago by Cobra

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Q: QuestionWill this work with MacBook Air M2?

Asked 1 year ago by Stuck.

• A:Answer Yes, the Insignia Insignia™ - USB-C to Ethernet Adapter is compatible with the MacBook Air M2. This adapter provides high-speed internet access to USB-C devices, supporting up to 1 Gbps for fast data transfer and improved web browsing or gaming experience. It’s a plug-and-play device, so you can easily connect it to your MacBook Air without any issues. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-usb-c-to-ethernet-adapter-black/6521726.p?skuId=6521726

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work with an Amazon cube?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your inquiry! Yes, the Insignia USB-C to Ethernet Adapter should work with an Amazon Cube as long as the Cube has a USB-C port for connectivity. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-c-to-ethernet-adapter-black/6521726.p?skuId=6521726

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionI got a high/low beeping sound.The Geek Squad took over my computer and updated all my drivers. Well for about 5 minutes after they hung up the phone then the beeping noise came right back. I unplugged the Insignia. Noise was gone. Now using WiFi.

Asked 1 year ago by TommyD.

• A:Answer What kind of computer are you using, and how old is it.

  Answered 1 year ago by LouieDogVerified Purchase

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