Questions & Answers

Q: QuestionCan I connect this speaker to my phone wirelessly?

• A:Answer Yes, this speaker is Bluetooth 5.3 compatible and can stream music wirelessly from any Bluetooth-enabled device.

Q: QuestionDoes this speaker have a built-in microphone?

• A:Answer Yes, the speaker has a built-in microphone for hands-free calls.

Q: QuestionCan I use this speaker to listen to the radio?

• A:Answer Yes, the speaker has an FM radio with multiple presets.

Q: QuestionWhat is the battery life of this ION Audio speaker?

• A:Answer This ION Audio speaker has a rechargeable battery that lasts for 20 hours.

Q: QuestionHow is this speaker waterproof?

• A:Answer This speaker is rated IP67 waterproof, which means it is waterproof, mudproof, and sandproof. It even floats if dropped in water.

Q: QuestionDoes it has a FM mode

Asked 3 years ago by edric.

• A:Answer Yes! Press the Radio button to select the FM radio function. Press and hold +/- buttons to seek radio stations. Select radio presets in the ION Sound XP™ app. Navigate through presets from the speaker by quickly pressing the Play/Pause button.

  Answered 3 years ago by inMusic Support

  
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Q: QuestionHow do I PAIR this Speaker with my AUDIBLE book files to listen from my KINDLE?

Asked 9 months ago by Librarian.

• A:Answer Hi, thanks for your question. In order to get your Audible books to play to your speaker, you would simply need to pair the Kindle to your speaker. When the speaker powers on, it will enter Bluetooth pairing mode. Navigate to your device's Bluetooth settings menu, and prompt to pair to the speaker.

  Answered 8 months ago by inMusic Support

  
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Q: QuestionWhat is the size of the lithium battery in this speaker?

Asked 3 years ago by Anonymous.

• A:Answer This is a good question, how big of a lithium battery is in this speaker, ION should be able to anwer this easily they make the speaker.

  Answered 3 years ago by BatterySize

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Q: QuestionIf I want to have Pandora on TV (instead of using my phone) can I pair TV with AquaSport

Asked 4 months ago by KJ.

Q: QuestionCan i purchase a remote control for this item.

Asked 8 months ago by neen.

• A:Answer Thanks for your question! I'm afraid the AquaSport Max does not feature a dedicated remote control or RF receiver to receive such a signal. However, the device is controllable from your smartphone via the ION Sound XP application on supported Android and iOS devices. If you happen to own a smart assistant device, such as Amazon Alexa, you can also connect your AquaSport Max to it via Bluetooth and control the device via your voice commands. Instructions on both methods of connection can be found in the AquaSport Max's user manual, which I have linked here: https://cdn.inmusicbrands.com/ion/products/aquasport-max/AquaSport_Max_-_User_Guide_-_v1.0.pdf If you have further questions or require additional guidance, please don't hesitate to reach out to our dedicated support team here: https://support.ionaudio.com/en/support/tickets/new

  Answered 8 months ago by inMusic Support

  
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Q: QuestionWill it charge when it’s powered off? Or do I need to hit the power button

Asked 1 year ago by Gg.

• A:Answer Yes, will charge while powered on or off, just plug it in.

  Answered 1 year ago by KennyVerified Purchase

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Q: QuestionHow do you connect SKU 6405514 to it?

Asked 2 years ago by Anonymous.

• A:Answer Bluetooth connect. Does not connect easily. You have to be right next to device to find it on scan

  Answered 1 year ago by TechFanVerified Purchase

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Q: QuestionSo I somehow put the speaker in radio mode and it won’t switch back to bluetooth. we have tried everything

Asked 3 years ago by bb.

• A:Answer Either powering off or holding radio button turns it off without phone app. I bellieve. I always used the app to switch between radio and bluetooth.

  Answered 2 years ago by BandyGamerVerified Purchase

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Q: QuestionI need a micro usb for this device .. how much will be ?

Asked 3 years ago by Eddy.

• A:Answer Any usb type b will charge it. I used 10ft cord to charge it...lol

  Answered 2 years ago by BandyGamerVerified Purchase

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Q: QuestionI cannot get this to get the speakers to stay up in the water! It always tips!!

Asked 3 years ago by MeganLew.

• A:Answer Its the weight of the inside capoments. Making it lop sided in water.

  Answered 2 years ago by BandyGamerVerified Purchase

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Q: QuestionHow long does the battery last on a single charge

Asked 3 years ago by Kurtis.

• A:Answer I got 15 tops with lights off and adjusting eq pref. for bass music normally.

  Answered 2 years ago by BandyGamerVerified Purchase

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Q: QuestionWhat are the dimensions of the Ion Audio Aquasport Max? (Length, width and height)

Asked 3 years ago by Paul.

• A:Answer Hello! The listed dimensions are as follows (Depth x Width X Height) 6.50" x 15.75" x 8.15" || 165 x 400 x 207 mm

  Answered 3 years ago by inMusic Support

  
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Q: QuestionDoes this run on ac also ? if so i assume water is not recommended at that time

Asked 3 years ago by Roerto.

• A:Answer And it may kill you and possibly other people in the pool!

  Answered 1 year ago by Anonymous

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