Questions & Answers

Q: QuestionWhat is the maximum power output of the first USB-C port?

• A:Answer The first USB-C port can output a maximum of 65W of power.

Q: QuestionHow many devices can be charged simultaneously with this power bank?

• A:Answer This power bank can charge up to 4 devices simultaneously.

Q: QuestionDoes this power bank have any protection features?

• A:Answer Yes, it has short circuit, over charge, discharge, and over current protection.

Q: QuestionWhat is the battery capacity of this power bank?

• A:Answer This power bank has a battery capacity of 26800mAh.

Q: QuestionI have an older laptop dell inspiron 13 that doea not have c port,can i buy a poqerbank that will charge thia with usb port so possibly get cable usb to usb

Asked 1 year ago by Anonymous.

• A:Answer Please contact our Technical Support Team, so that they can get more information from you; in order to properly answer your question. Their information can be found on j5create website under the Support tab. Thank you.

  Answered 1 year ago by J5create Team

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Q: QuestionHow long does it hold a charge without electricity

Asked 1 year ago by Jonesy.

• A:Answer For assistance with answering this question I recommend reaching out to our customer support team. You can contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.

  Answered 1 year ago by J5create Team

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