A:AnswerThe adapter is not using a video signal from your GPU; it acts like an external graphics card through USB. You will need to install the proper driver for it to work. Drivers are located on j5create website under the "Support" tab. Thank you.
A:AnswerYes, the JUA365 can be used to connect your laptop to a projector, as long as the projector has an HDMI input. Simply connect the adapter to your laptop’s USB port, install the driver software, and then connect the projector with an HDMI cable.
A:AnswerThe JUA365 relies on drivers that must be installed on a computer's operating system (e.g., Windows or macOS). Gaming consoles like the Xbox Series X do not support these drivers.
A:AnswerThe splitter comes with a USB-A male adapter for the laptop/computer connection. The output side has (2) HDMI ports with one at 4K resolution.
You'd need a docking style adapter that has multiple ports of various kinds.
We bought both styles and couldn't do dual monitors with the multi port.
A:AnswerThe USB 3.0 to Dual HDMI Adapter is designed to extend or mirror your computer's display to two HDMI monitors. These adapters rely on the graphics processing capabilities of a computer to function and are not standalone devices to add HDMI ports to a TV.
A:AnswerThe USB 3.0 to Dual HDMI Multi-Monitor Adapter is designed to extend or mirror your computer's display to two additional HDMI monitors via an available USB Type-A 3.0 port. Make sure you are connecting the adapter to a USB 3.0 port on your Dell Inspiron 3670 desktop. USB 3.0 ports are recommended for optimal performance. Verify that both HDMI monitors are powered on and set to the correct input/source corresponding to the HDMI ports connected to the adapter.
A:AnswerHi, It won't mirror the screen unless you tell it to. You have to go into Windows 10/11 Display Settings and change it to Extend Desktop Display
A:AnswerRight, I think the driver would come up automatically for you. Go to systems update when the device is connected and search for update. Make sure the two monitors are connected even though the display is not working, just ensure they are connected, in that way, they drive might automatically be detected and downloaded.
A:AnswerNo, the USB 3.0 to Dual HDMI Multi-Monitor Adapter will not work on an iPhone. This device requires an available USB-A port and an installation of a driver, which mobile devices do not take in.
A:AnswerI have a similar HP Touchscreen Laptop with the same ports. This product worked great for me when connecting dual monitors. It did require download of a friver but once I did that it worked well with no problems.
A:AnswerThe USB 3.0 to Dual HDMI Multi-Monitor Adapter requires at least a GPU Intel HD Graphics 5xx or AMD/ NVIDIA equivalent or higher for one 4K or two 2048 x 1152 @ 60 Hz full-screen for video playback. For office applications/web browsers it should be okay without a video card.
A:AnswerYou will need to access your Display Settings panel, to make setting changes to each display. From the Display Settings, you will be able to change the Scaling, Resolution, Orientation, Multiple display mode of each of the displays. After making any setting changes to the Display Settings, the settings will be automatically applied, however you will need to select "Keep Changes" for settings to be maintained. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
A:AnswerThe USB 3.0 to Dual HDMI Multi-Monitor Adapter have available drivers for both Windows and Mac platforms. Just make sure you have admin rights on both computers to complete the installation process. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
A:AnswerIn order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist in resolving this. Their information can be found on our website under the "Support" tab. Thank you.
A:AnswerYes, the Adapter works on 2nd gen MacBook Air. It requires an installation of a driver. Please make sure you have full admin rights to complete the installation process. Drivers are available on j5create website under the "Support" tab > "Downloads/Driver". Thank you.
A:AnswerYou will be able to add 2 additional display's using the HDMI's ports on this Adapter. Please download and install the drivers for proper functionality. Drivers are located on j5create.com under the "Support" tab > "Downloads/Drivers". Thank you.
