Questions & Answers

Name: JBL - 5.1-Channel Soundbar with Wireless Subwoofer - Black
Brand: JBL
SKU: 6395190
Price: 299.99 USD
Rating: 4.5 (2228 reviews)

JBL - 5.1-Channel Soundbar with Wireless Subwoofer - Black

Model:: JBL2GBAR51IMBLKAM; |
SKU:: 6395190

User rating, 4.5 out of 5 stars with 2228 reviews.

Highly rated by customers for:

Clearance

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Page Showing 21-40 of 189 questions

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QuestionWill this unit power on with the TV or require remote usage?
Asked 9 months ago by Anonymous.
- Answer If you hook your bar up with HDMI ARC, you can use the TV remote.
  Answered 9 months ago by PhilipS
  Answer this question
Questioncan you hook up wired rear speakers to this soundbar?
Asked 9 months ago by gg11.
- Answer I posted a picture that shows the available connections. Hope it helps.
  Answered 8 months ago by MarD
  Answer this question
QuestionMy sub offer is not doing anything. What do I have to do to get it working?
Asked 10 months ago by Tommyd.
- Answer The light on the back should be White, check to see if its plugged in properly, if your still having trouble, call Best Buy.
  Answered 7 months ago by KevinW
  Answer this question
Questionwhat is the frequency response of the subwoofer and the the sound bar? How can there be "surround" when there no rear speakers?
Asked 10 months ago by handsom.
- Answer THE SOUND BAR HAS SEVERAL SPEAKERS IN IT AND THE SUB BEING PLACED BEHIND OR BESIDE YOU GIVES THE SURROUND SOUND.
  Answered 8 months ago by ChrisK
  Answer this question
QuestionIs it compatible with 220v?
Asked 10 months ago by Anonymous.
- Answer No estoy segura no lo probé
  Answered 7 months ago by MeylynS
  Answer this question
QuestionCan I hook this sound bar up to my hearing aids via Bluetooth?
Asked 11 months ago by Steve.
- Answer Yes it is amazing
  Answered 9 months ago by JuliaB
  Answer this question
QuestionWich store can I see the open box soundbar
Asked 11 months ago by Anonymous.
- Answer Almost All Best Buy Stores
  Answered 7 months ago by KevinW
  Answer this question
QuestionWhen on, the unit is very hot on the top near the off on button. Why is that and is it safe? Can the unit be turned off and on together with the TV or must it be independent?
Asked 11 months ago by Timbers.
- Answer Thank you for your inquiry. The heat you're feeling is likely coming from the soundbar's amplifier, which is located beneath the top panel. This is normal during operation. Our JBL 5.1 Channel soundbar can be turned on and off with your TV remote if your TV supports HDMI-CEC. Check your TV's manual for more information.
  Answered 11 months ago by JBL Support
  Answer this question
QuestionHi I just bought the jbl 5.1. My bar works perfectly fine but she was very warm on the top even on stand by mode. I went back to Costco to trade it and buy a new one and it does the same thing.. works perfect and great sound but hot when using it
Asked 1 year ago by Vincy7171.
- Answer If it's not too close to the tv then I wouldn't worry about it
  Answered 2 months ago by JordanB
  Answer this question
QuestionI have my JBL 5.1 soundbar hooked up via fiber optics cable, for some reason the bass drops out during movies or shows, I stream through YouTubeTV. This has been going on for over a year now.
Asked 2 years ago by Shooter2746.
- Answer You may need to try a new fiber optic cord. Ours gets disconnected at times and does the same thing.
  Answered 1 year ago by CourtneyR
  Answer this question
QuestionMy JBL Bar 5.1 came with wall mounts but no screws. I am placing the speaker screws in drywall. What size of screws and mollies do I need to support the weight of the speakers and not have the mount pull out of the wall?
Asked 2 years ago by Makenna.
- Answer sOUND BAR IS LIGHT AND WILL NEED TO JUST HAVE THE SCREWS THAT MATCH THE BRACKET
  Answered 8 months ago by ChrisK
  Answer this question
QuestionDoes the sound bar has BI for Bluetooth, Alexa, etc ?
Asked 2 years ago by Coco.
- Answer Yes it has Bluetooth
  Answered 2 years ago by Anonymous
  Answer this question
QuestionDoes this have the party boost option?
Asked 2 years ago by Anonymous.
- Answer NO
  Answered 2 months ago by mikey
  Answer this question
QuestionJust got the JBL 5.1 for Xmas 2022 it's only been 1 mo and already no sound. What the heck! It was just working fine yesterday
Asked 2 years ago by Greens.
- Answer make sure that the sound bar is on the same source as what is playing on the TV. For example, If I'm using the sound bar as the HDMI source then I would have to switch to HDMI. If I'm using the sound bar with any TV source, then the sound bar needs to be on the TV seting.
  Answered 2 years ago by Shay
  Answer this question
QuestionI purchased this surround system about 6 months ago now the sub is not as loud/putting out very little sound as it used to what could be causing this issue?
Asked 2 years ago by Anonymous.
- Answer The controls have up to 5 levels of bass. Check that first, lv 5 is very loud.
  Answered 2 years ago by JoseR
  Answer this question
QuestionCan a stereo receiver be plugged into this JBL 5.1 ch subwoofer for use? I do not care to have an extra subwoofer taking up space near the flatscreen.
Asked 2 years ago by Joe.
- Answer Our JBL Bar 5.1 Surround is a stand-alone soundbar system, and it's not possible to add or connect other speaker.
  Answered 2 years ago by JBL Support
  Answer this question
QuestionCan I connect my phone to it wirelessly?
Asked 3 years ago by M.
- Answer Yes
  Answered 2 years ago by Anonymous
  Answer this question
QuestionI’m trying to hook the sound bar up to my lg pu8000pua tv and it’s not working
Asked 3 years ago by Nick.
- Answer Blue tooth
  Answered 2 years ago by Veater
  Answer this question
QuestionThe remote that came with my JBL 5.1 bar with subwoofer doesn’t work at all. I replaced the batteries that it came with, and still nothing. Is this common? I’ve also had no luck connecting the bar to my home wifi. I’ve gone over the manual, no luck. HELP!
Asked 3 years ago by ClaireB.
- Answer While I have not had any issues with my remote, try calling JBL their customer service is fantastic!
  Answered 2 years ago by HOCO
  Answer this question
QuestionDo the wall hanging brackets come with it
Asked 3 years ago by John.
- Answer Our JBL Bar 5.1 Surround comes with a Wall-mount bracket kit with screws. Listed below are the items included in the box of our JBL Bar 5.1 Surround: Soundbar Wireless subwoofer Remote control with batteries Power cords (up to 8pcs depending on region SKUs) HDMI cable Wall-mount bracket kit with screws Quick start guide Warranty card Safety sheet
  Answered 3 years ago by JBL Support
  Answer this question

Showing 21-40 of 189 questions

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Questions & Answers

JBL - 5.1-Channel Soundbar with Wireless Subwoofer - Black

Q: QuestionWill this unit power on with the TV or require remote usage?

Q: Questioncan you hook up wired rear speakers to this soundbar?

Q: QuestionMy sub offer is not doing anything. What do I have to do to get it working?

Q: Questionwhat is the frequency response of the subwoofer and the the sound bar? How can there be "surround" when there no rear speakers?

Q: QuestionIs it compatible with 220v?

Q: QuestionCan I hook this sound bar up to my hearing aids via Bluetooth?

Q: QuestionWich store can I see the open box soundbar

Q: QuestionWhen on, the unit is very hot on the top near the off on button. Why is that and is it safe? Can the unit be turned off and on together with the TV or must it be independent?

Q: QuestionHi I just bought the jbl 5.1. My bar works perfectly fine but she was very warm on the top even on stand by mode. I went back to Costco to trade it and buy a new one and it does the same thing.. works perfect and great sound but hot when using it

Q: QuestionI have my JBL 5.1 soundbar hooked up via fiber optics cable, for some reason the bass drops out during movies or shows, I stream through YouTubeTV. This has been going on for over a year now.

Q: QuestionMy JBL Bar 5.1 came with wall mounts but no screws. I am placing the speaker screws in drywall. What size of screws and mollies do I need to support the weight of the speakers and not have the mount pull out of the wall?

Q: QuestionDoes the sound bar has BI for Bluetooth, Alexa, etc ?

Q: QuestionDoes this have the party boost option?

Q: QuestionJust got the JBL 5.1 for Xmas 2022 it's only been 1 mo and already no sound. What the heck! It was just working fine yesterday

Q: QuestionI purchased this surround system about 6 months ago now the sub is not as loud/putting out very little sound as it used to what could be causing this issue?

Q: QuestionCan a stereo receiver be plugged into this JBL 5.1 ch subwoofer for use? I do not care to have an extra subwoofer taking up space near the flatscreen.

Q: QuestionCan I connect my phone to it wirelessly?

Q: QuestionI’m trying to hook the sound bar up to my lg pu8000pua tv and it’s not working

Q: QuestionThe remote that came with my JBL 5.1 bar with subwoofer doesn’t work at all. I replaced the batteries that it came with, and still nothing. Is this common? I’ve also had no luck connecting the bar to my home wifi. I’ve gone over the manual, no luck. HELP!

Q: QuestionDo the wall hanging brackets come with it

Top Rated

QuestionWill this unit power on with the TV or require remote usage?

Questioncan you hook up wired rear speakers to this soundbar?

QuestionMy sub offer is not doing anything. What do I have to do to get it working?

Questionwhat is the frequency response of the subwoofer and the the sound bar? How can there be "surround" when there no rear speakers?

QuestionIs it compatible with 220v?

QuestionCan I hook this sound bar up to my hearing aids via Bluetooth?

QuestionWich store can I see the open box soundbar

QuestionWhen on, the unit is very hot on the top near the off on button. Why is that and is it safe? Can the unit be turned off and on together with the TV or must it be independent?

QuestionHi I just bought the jbl 5.1. My bar works perfectly fine but she was very warm on the top even on stand by mode. I went back to Costco to trade it and buy a new one and it does the same thing.. works perfect and great sound but hot when using it

QuestionI have my JBL 5.1 soundbar hooked up via fiber optics cable, for some reason the bass drops out during movies or shows, I stream through YouTubeTV. This has been going on for over a year now.

QuestionMy JBL Bar 5.1 came with wall mounts but no screws. I am placing the speaker screws in drywall. What size of screws and mollies do I need to support the weight of the speakers and not have the mount pull out of the wall?

QuestionDoes the sound bar has BI for Bluetooth, Alexa, etc ?

QuestionDoes this have the party boost option?

QuestionJust got the JBL 5.1 for Xmas 2022 it's only been 1 mo and already no sound. What the heck! It was just working fine yesterday

QuestionI purchased this surround system about 6 months ago now the sub is not as loud/putting out very little sound as it used to what could be causing this issue?

QuestionCan a stereo receiver be plugged into this JBL 5.1 ch subwoofer for use? I do not care to have an extra subwoofer taking up space near the flatscreen.

QuestionCan I connect my phone to it wirelessly?

QuestionI’m trying to hook the sound bar up to my lg pu8000pua tv and it’s not working

QuestionThe remote that came with my JBL 5.1 bar with subwoofer doesn’t work at all. I replaced the batteries that it came with, and still nothing. Is this common? I’ve also had no luck connecting the bar to my home wifi. I’ve gone over the manual, no luck. HELP!

QuestionDo the wall hanging brackets come with it