Questions & Answers

Name: JBL - BAR1000MK2 7.1.4-channel soundbar with detachable surround speakers, Multibeam, Dolby Atmos and DTS:X - Black
Brand: JBL
SKU: 12146480
Price: 1199.95 USD
Availability: InStock
Rating: 4.5 (87 reviews)

JBL - BAR1000MK2 7.1.4-channel soundbar with detachable surround speakers, Multibeam, Dolby Atmos and DTS:X - Black

Model:: JBLBAR1000M2BLKAM; |
SKU:: 12146480

User rating, 4.5 out of 5 stars with 87 reviews.

$1,199.95

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QuestionAre the detachable speakers wireless?
Asked 2 months ago by Anonymous.
- Answer Yes. The are also charged with usb
  Answered 2 months ago by JonathonB
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QuestionWhat are the measurements on the actual soundbar? Thanks, love your speakers!
Asked 1 month ago by Bestbuycurious.
- Answer We appreciate your feedback. The JBL Bar1000 MK2 dimensions are: Total soundbar dimensions (W x H x D) 1203 x 52x 128mm / 47.4" x 2.0" x 5.0" Soundbar dimensions (W x H x D) 854 x 52 x 128mm / 33.6" x 2.0" x 5.0" Detachable surround speaker dimensions (each) (W x H x D) 189x 52 x 128mm / 7.4" x 2.0" x 5.0"
  Answered 1 month ago by JBL Support
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QuestionWhen I try to turn on night mode listening, the detachable speaker disconnects and has me plug it back into the main soundbar. Sometimes have to repeat it over 5 times until it stays connected. Is that an issue other people have had?
Asked 1 month ago by Help.
- Answer We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact us at: (800) 336-4525.
  Answered 1 month ago by JBL Support
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QuestionHow many watts?
Asked 1 month ago by spartan956.
- Answer Thanks for your question. Our JBL Bar 1000MK2 has a total maximum power output of 960 W (at THD 1%), broken down into about 500 W for the soundbar, 300 W for the subwoofer, and 2×80 W for the detachable surround speakers.
  Answered 1 month ago by JBL Support
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Questionhello, we're ordering the JBL BAR1000MK2 soundbar system online to be delivered. If we're using Geeksquad....will they know what is needed for a turnkey job? Will Geeksquad contact me to find out details? Does this system require electrical work?
Asked 1 month ago by lee.
- Answer No electrical work. Need to use HDMI cables to connect to TV and other devices (playstation,etc.) Subwoofer is wireless. Just plug in soundbar and connect to wifi.
  Answered 3 weeks ago by PhilipH
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QuestionWhat is the bandwidth of the all the HDMI input and output? Thank you.
Asked 2 months ago by MehreteabA.
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QuestionIs this bar a new version of the JBL bar 1000 or the same one
Asked 2 months ago by Anonymous.
- Answer Thanks for your question. Our JBL Bar 1000MK2 is the new version, it includes updated features and improvements compared to our original JBL Bar 1000.
  Answered 2 months ago by JBL Support
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QuestionWhy can't I get the audio synced to the video? The audio sync does not fix the sync problem. 0 ms is closest to syncing. Is there something else I can do?
Asked 2 months ago by Anonymous.
- Answer We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact us at: (800) 336-4525
  Answered 2 months ago by JBL Support
  Answer this question
QuestionAre the Detachable Speakers supposed to be borderline on mute? They're extremely quiet it seems entirely pointless to even use them. Are they a gimmick and its mainly supposed to be used as one soundbar or is there an issue with them that can be updated?
Asked 2 months ago by Matthew.
- Answer Depends on the show you are watching. Try a Dolby Atmos action movie like Knog Skull Island. They don't do much for a regular TV show. Also check that you have the rear speakers set to high vs low or medium. Same for Atmos, low to high as well. Those settings are in the app.
  Answered 2 months ago by JeffreyO
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QuestionWhat size is the subwoofer and do the satellite speakers charge on the soundbar? Do they need to be put back on the soundbar when you turn off the TV and sound system?
Asked 2 months ago by JMR1998.
- Answer Subwoofer specs are in the specs description. The detachable speakers charge on the soundbar and have to be returned to the soundbar when the batteries get low. App tells you the battery level. I get a few days out of them.
  Answered 2 months ago by JeffreyO
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QuestionThe detachable speakers have minimal volume. They do increase at the same rate as the sound bar, however you must hold them up to your ear to hear them. How do I resolve this?
Asked 3 months ago by Paul.
- Answer Settings in the app for low med high for rear speakers and for Dolby Atmos.
  Answered 2 months ago by JeffreyO
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QuestionIs the subwoofer wireless?
Asked 3 months ago by jp.
- Answer Wireless yes but cordless no. Has to be plugged into an electrical outlet.
  Answered 2 months ago by JeffreyO
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QuestionDoes a wall mount of some kind come with this? Looking at the images, they're two pieces i can not identify as to their purpose (not referring to the 4 end caps.) Appreciate any clarification!
Asked 3 months ago by Noah.
- Answer Yes there are wall mounts for the detachable speakers inclued.
  Answered 2 months ago by JeffreyO
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QuestionAre any of the HDMI Inputs 2.1? If not, would it be advised to NOT connect my gaming consoles (Xbox/ps5) to the soundbar and instead go directly to tv? Thanks!
Asked 3 months ago by Matthew.
- Answer Thanks for your question. Yes, our JBL Bar 1000 MK2 supports HDMI 2.1, enabling you to experience true Dolby Atmos and DTS:X. While possible, we recommend connecting your consoles directly to your TV to ensure you get the best possible video resolution.
  Answered 3 months ago by JBL Support
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QuestionCan the detachable speakers be ceiling mounted atmos drivers?
Asked 4 months ago by Tim.
- Answer No they can only be wall mounted or use a small shelf to put each one on.
  Answered 3 months ago by TonyBurse
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Showing 1-15 of 15 questions

Questions & Answers

JBL - BAR1000MK2 7.1.4-channel soundbar with detachable surround speakers, Multibeam, Dolby Atmos and DTS:X - Black

Q: QuestionAre the detachable speakers wireless?

Q: QuestionWhat are the measurements on the actual soundbar? Thanks, love your speakers!

Q: QuestionWhen I try to turn on night mode listening, the detachable speaker disconnects and has me plug it back into the main soundbar. Sometimes have to repeat it over 5 times until it stays connected. Is that an issue other people have had?

Q: QuestionHow many watts?

Q: Questionhello, we're ordering the JBL BAR1000MK2 soundbar system online to be delivered. If we're using Geeksquad....will they know what is needed for a turnkey job? Will Geeksquad contact me to find out details? Does this system require electrical work?

Q: QuestionWhat is the bandwidth of the all the HDMI input and output? Thank you.

Q: QuestionIs this bar a new version of the JBL bar 1000 or the same one

Q: QuestionWhy can't I get the audio synced to the video? The audio sync does not fix the sync problem. 0 ms is closest to syncing. Is there something else I can do?

Q: QuestionAre the Detachable Speakers supposed to be borderline on mute? They're extremely quiet it seems entirely pointless to even use them. Are they a gimmick and its mainly supposed to be used as one soundbar or is there an issue with them that can be updated?

Q: QuestionWhat size is the subwoofer and do the satellite speakers charge on the soundbar? Do they need to be put back on the soundbar when you turn off the TV and sound system?

Q: QuestionThe detachable speakers have minimal volume. They do increase at the same rate as the sound bar, however you must hold them up to your ear to hear them. How do I resolve this?

Q: QuestionIs the subwoofer wireless?

Q: QuestionDoes a wall mount of some kind come with this? Looking at the images, they're two pieces i can not identify as to their purpose (not referring to the 4 end caps.) Appreciate any clarification!

Q: QuestionAre any of the HDMI Inputs 2.1? If not, would it be advised to NOT connect my gaming consoles (Xbox/ps5) to the soundbar and instead go directly to tv? Thanks!

Q: QuestionCan the detachable speakers be ceiling mounted atmos drivers?

Top Rated

QuestionAre the detachable speakers wireless?

QuestionWhat are the measurements on the actual soundbar? Thanks, love your speakers!

QuestionWhen I try to turn on night mode listening, the detachable speaker disconnects and has me plug it back into the main soundbar. Sometimes have to repeat it over 5 times until it stays connected. Is that an issue other people have had?

QuestionHow many watts?

Questionhello, we're ordering the JBL BAR1000MK2 soundbar system online to be delivered. If we're using Geeksquad....will they know what is needed for a turnkey job? Will Geeksquad contact me to find out details? Does this system require electrical work?

QuestionWhat is the bandwidth of the all the HDMI input and output? Thank you.

QuestionIs this bar a new version of the JBL bar 1000 or the same one

QuestionWhy can't I get the audio synced to the video? The audio sync does not fix the sync problem. 0 ms is closest to syncing. Is there something else I can do?

QuestionAre the Detachable Speakers supposed to be borderline on mute? They're extremely quiet it seems entirely pointless to even use them. Are they a gimmick and its mainly supposed to be used as one soundbar or is there an issue with them that can be updated?

QuestionWhat size is the subwoofer and do the satellite speakers charge on the soundbar? Do they need to be put back on the soundbar when you turn off the TV and sound system?

QuestionThe detachable speakers have minimal volume. They do increase at the same rate as the sound bar, however you must hold them up to your ear to hear them. How do I resolve this?

QuestionIs the subwoofer wireless?

QuestionDoes a wall mount of some kind come with this? Looking at the images, they're two pieces i can not identify as to their purpose (not referring to the 4 end caps.) Appreciate any clarification!

QuestionAre any of the HDMI Inputs 2.1? If not, would it be advised to NOT connect my gaming consoles (Xbox/ps5) to the soundbar and instead go directly to tv? Thanks!

QuestionCan the detachable speakers be ceiling mounted atmos drivers?