A:AnswerWe would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
A:AnswerYou're not doing anything wrong.
The only way to turn them off is by placing them in the charger.
As for hearing during calls, these headphones only use the right ear for phone calls.
A:AnswerNot likely as they are not noise cancelling and not that tight a fit. Bose makes noise cancelling ear buds exactly for that purpose and you might check them out?
A:AnswerThey are better than the headphones that come with it, but not really better than the airbuds - however if you don't have an iPhone, airbuds are pointless. You lose a lot of the features.
A:AnswerI also purchased the JBL and for the money I paid I feel that it's not what I thought it would be . poor quality in yes it does fade in and out .
