A:AnswerNormal light and Pro Dry light should both show white light.
ProWash lights Extended Pro Dry. The driest setting.
If you open door before white light appears at right side near handle (red light is during dry cycle not done;blue light indicates wash cycle is in process.
Dishwasher is quiet during dry cycle so you might think it is done. Check for White light on front of closed door near right side of handle. White light indicates dishes are clean and dry.
Extended ProDry is all dry. ProDry saves heating costs and is shorter. If you open door dishes will air dry.
Of course and cup shape dishes turned up will hold far too much water to dry. All water holding shapes need to be turned down.
A:AnswerNot sure if you have the same model. Blue=wash Red=dry white=finished. However I know of no locking mechanism or child safety locks for that model
A:AnswerHello! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerHello, The handle that comes on the unit is the only handle that we recommend using with the appliance. We can not recommend changing the handle on the unit. We hope this helps.
A:AnswerHello KathyA, average time cycles are located on page 8 of the Use and Care Guide. Each Cycle option can last between 2:30-3:30 minutes. As for the Drying times can average from 30 minutes- 1:30 minutes. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
A:AnswerDo you have hard water, by chance? High mineral content in your home's water can lead to poor performance with soap, especially in a faster cycle like the Express Cycle.
A:AnswerHi Ginger. We would recommend resetting your Dishwasher from the circuit breaker for at least 5 minutes. If you need further assistance, please call us at 1-800-422-1230. We are open Monday and Tuesday from 8:00 am-8:00 pm and Wednesday through Friday from 9:00 am-7:00 pm EST