A:AnswerHello! TWe are sorry to hear about your concern with your dishwasher. Please make sure that you are using a Rinse Aid with your unit. Your dishwasher is designed to use a rinse aid for good drying performance. Without rinse aid, your dishes and dishwasher interior will have excessive moisture. The Heat Dry option will not perform as well without rinse aid. For most water conditions, the factory setting will give good results. However, if you are experiencing poor drying performance, you may want to try a higher setting. Turn the arrow adjuster inside the dispenser to change the rinse aid setting. If needed, to easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu We hope this helps.
A:AnswerHello Quen. We are sorry to hear about the concerns that you are having with your Dishwasher. Please make sure that when you reset the Dishwasher that you shut it off from the circuit breaker for at least 1 minute. If you need further assistance please call KitchenAid at 800-422-1230. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
A:AnswerHello Vicky, With just the Express wash and no additional cycles selected it can take anywhere from 55 Minutes to 1 hour and 5 minutes. Adding a drying option can add additional time. We hope this helps.
A:AnswerJust unscrew counterclockwise and pull out. Spray with a kitchen faucet sprayer or rinse under warm water and gently remove the residue. Sometimes a soft brush can help. Once both sides are clean, just put it back in the hole, making sure it’s all the way in, and tighten.
