Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $230.99
Clearance
The comparable value price is $329.99
Page Showing 1-20 of 138 questions
  • QuestionCan I burn CD and DVD on the optical drive or only is to read

    Asked by Carlosg.

    • Answer it says RW on the drive and the specs so Iassume it burns

      Answered by foose

  • QuestionI just purchased this laptop this weekend and I am pleased, but have one question. I put the volume on high and. Can hardly hear the DVD sound. I have played these DVDs on other laptop and it works prefect. Why is the volume so low? What can I do?

    Asked by Bosco.

    • Answer Go to your Control Panel, Open it....Choose > SOUND > Make sure it's all ENABLED. Be sure to click > APPLY to save your changes.

      Answered by HazieB

  • QuestionWhat is the battery life like?

    Asked by Joe.

    • Answer literature says 4 hours.

      Answered by steve

  • QuestionWhat is the processor speed on this model? Lenovo - 110-15ISK 15.6" Laptop - Intel Core i3 - 6GB Memory - 1TB Hard Drive - Ebony black

    Asked by Rich.

    • Answer 2.3 gigaherts

      Answered by friendleeshopper

  • Questiondoes this machine have wireless capability?

    Asked by SpecialK.

    • Answer Yes, you can connect via wifi, infrared, Bluetooth. You can also set your laptop connection as a wifi hotspot.

      Answered by Warman

  • QuestionYour price is CONSTANTLY changing for this laptop. Why is this? I don't want to buy it and find out you've got it listed for $50 less in a week!

    Asked by JimO67.

    • Answer Best Buy has a price match guarantee; if the price goes down within 15 days or you find it for at lower price within 15 days and another retailer, Best Buy will refund the difference to you.

      Answered by Lenovo Product Expert

  • QuestionHas anyone used this laptop to do minor edits to photos using photoshop or lightroom? Does this computer have the capacity to do so efficiently?

    Asked by GoBlue8616.

    • Answer Yes my wife is a photographer and has well over 4000 photos on computer along with paint shop pro x8 and does alot of photo editing no problems along with various other photo programs you wont be disappointed

      Answered by Patrick

  • QuestionDoes this have battery protection for extended plug in periods? Once the battery finishes charging will the computer run off of outlet power or will it just continually cycle the battery shortening it's life dramatically?

    Asked by Spartangod.

    • Answer Once the battery reaches 100% of charge, the battery stops excepting a charge even if plugged in. If the product is being used while plugged in, the battery will discharge and then begin to charge again back to 100%.

      Answered by Lenovo Product Expert

  • QuestionCan you add more memory (RAM) after you have purchased this laptop?

    Asked by JSmith.

    • Answer From the specs page: 3 megabytes Media Card Reader Yes System Memory RAM Expandable To 8 gigabytes Type of Memory (RAM) DDR4 SDRAM

      Answered by Warman

  • QuestionI had to return a Lenovo Ideapad because the placement of the shift key is wrong. It causes a typist to press the arrow key instead of the shift key. Very annoying. I can't see the keyboard on this Lenovo. Can anyone tell me if the keyboard is standard?

    Asked by NRMMOM12345678.

    • Answer The shift key to the right is very inconveniently placed, and to me the whole keyboard is off. I forgot to mention that in my review of this computer. If you go and read reviews, or contact the company itself, there is a way to go in and change the shift key to another key that is more user friendly.

      Answered by notablond

  • QuestionDoes anyone have this or purchasing this for use with a SILOUETTE machine? Wondering if the memory is enough for the files created. I have other devices for all apps but want one strictly for my silouette use.

    Asked by Zoogletrap.

    • Answer I never heard of a Silhouette die cutting machine for crafting before. I found a list of system requirements for their software and this Lenovo laptop looks like it meets all their requirements. This Lenovo laptop has: 6GB of RAM - that's a lot for a laptop this inexpensive - More than the 2GB Silhouette recommends which is good A 6th generation Intel i3 dual core processor running at 2.3GHz- A better processor than the Intel Celeron processors normally found in cheap laptops. - Faster than 2GHz that the Silhouette company recommends. 1 terabyte of hard disk storage. - Plenty of storage for your files. 1 terabyte can store hours of large video files, I would imaging it's more than enough for your Silhouette files A USB port A DVD drive. Based on the requirements the Silhouette company describes are needed for their software, my educated guess is this laptop is more than enough for your Silhouette machine crafting needs. I found this online: https://www.silhouetteamerica.com/faq/solution/software-minimum-system-requirements Silhouette Studio® software Minimum System Requirements The following are the minimum system requirements in order to run the Silhouette Studio® software: Operating System: PC (Windows 7, Windows 8, or Windows 10) OR Mac (OS X 10.7 and higher. Chromebook is currently not supported. Internet connection: Strongly recommended (for updates and access to the Silhouette Design Store and required to upgrade to the Designer Edition version) RAM: 1 GB of RAM (2 GB recommended) Processor: 2 GHz (or faster) processor speed Memory: 186 MB of memory for program (does not include additional memory recommended for additional download content, which averages in size of 50KB, though size will, of course, vary from image to image) USB Port: USB 1.1 Port (or higher)

      Answered by Alan

  • QuestionWhat version of windows 10 does it have? Pro? Am I able to upgrafe to pro? For how much?

    Asked by XanderBash.

    • Answer This system ships with Windows 10 Home 64-bit version. You can upgrade to Windows 10 Pro 64-bit version.

      Answered by Lenovo Product Expert

  • QuestionHi does this laptop come with Microsoft word etc and everything already installed? Thank you

    Asked by Carol.

    • Answer There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

      Answered by Lenovo Product Expert

  • QuestionI've seen different specs for wi fi on this laptop. Is it b/g or a/c ? Anyone know what is indicated on the box ?

    Asked by Wifi.

    • Answer In the specifications drop down it indicates that the wireles is A/C

      Answered by KVC1

  • Questiondo this model have stereo speakers?

    Asked by Anonymous.

    • Answer The single speaker is on the bottom and it isn't very loud. That seems like an odd location because 9 times out of 10 you will be muffling the sound depending on where you set it down to use it. I am disapointed in the low volume output, but quality is good enough. I don't really want to carry exyternal speakers with me.

      Answered by DavidE

  • QuestionIs it a Quad core or Dual Core?

    Asked by Kartik.

    • Answer The Intel Core i3-6100U processor within this device is a dual core processor with four threads. That means each of the two cores acts as a separate dual-core processor, so the physical dual core processor functions as if it were actually a quad core processor, generating less heat than a comparable quad core processor. This is called Hyper-Threading and it is exclusive to Intel.

      Answered by Lenovo Product Expert

  • QuestionI am not seeing an SD card slot on this laptop. Can anyone confirm that it has a place to stick an SD card? Thanks

    Asked by MarkTwain.

    • Answer Yes, there is a Micro-SD card slot within this device.

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop include a writing program similar to Microsoft Word? If so, how do you access it?

    Asked by Mikey.

    • Answer This Lenovo laptop does not include a working copy of Microsoft Word 2016. It is set up to install Word 2016 if you want to buy it. Click on Start > Word 2016 > Then choose Try for a free trial, Buy to buy it, or Activate if you already bought it. For very simple writing and editing this Lenovo does include, like almost all Windows PCs, the program WordPad. To start WordPad click Start > Windows Accessories > WordPad WordPad is a very simple word processor and quite limited compared to Word 2016. If you want a free word processor similar to Word 2016, you can search the Internet for LibreOffice and download and install that. The free download LibreOffice includes the free Writer which has a lot of features like Word 2016 but is different from Word so you will have to spend a little but of time learning Writer, even if it's free.

      Answered by Alan

  • QuestionIs this laptop have a built- in microphone And if i want to expand the system memory (ram) to 8 gbs Can i do it in your store

    Asked by Adham.

    • Answer Yes, there is a built in microphone within this device. The maximum RAM is 8GB for this configuration. Call your local Best Buy Geek Squad for details and appointment opportunities.

      Answered by Lenovo Product Expert

  • QuestionSince the user cannot replace the battery, how much should the user expect to pay to have a certified technician do the job?

    Asked by msimms13.

    • Answer I'm a technician (not 'certified'), and generally would charge my clients around $25 plus the battery cost. This model is a little trickier than most, and I might charge a little more. But I would not recommend anyone pay someone more than $50 for this task...certified or not. Note that if you take care of the battery...it can outlast the useful life of the laptop (5+ years). I tell this to all my clients after I've worked on and optimally tuned-up a new laptop for them. First, keep the battery charged all the way up when possible. This means do not use the battery down to something like halfway...the let the laptop sit in the bag for several days, weeks in this partial state of charge. These batteries do not like it, at all! After you're back from where ever you HAD to use the battery, plug it into the charger right away...and leave it like that until you need to go somewhere there's no charging capability. Second, these batteries cannot overcharge! I don't know how some people got that notion in their head...but it's an excuse I hear too often for not leaving a laptop plugged into an power outlet. All laptops regulate the charge, and when they're topped off...the charging stops. But after a period the battery will self-discharge a relatively tiny amount, and the system will add a little juice to top it off again. In fact, I tell all my clients and friends: Avoid using just battery power unless you truly need to! Sometimes I use just the battery in my boat (checking the weather), or car, or outside on a porch or patio where an outlet is too far away. But as soon as I'm near an outlet, whether I'm still using the laptop or not...I plug it in. Flaunting the portability by using it at the kitchen table on battery-power only is borderline neglect...especially if you just close the lid after using more than let's say 10% of the battery and not coming back to it until the next day or so...without recharging. Do stuff like this often enough and you're just asking for it. Yeah, it can be like $100 for the battery and at least $50 to replace it. I have clients who only use their laptops for when they travel...and some of them would have a DEAD BATTERY IN WELL UNDER A YEAR of being brand new! They'd get back from their journey with a substantial portion of the battery used up, and would just let the laptop sit somewhere until they needed it for travel again. That could be weeks or months. Some would check for, and charge up the battery before going out the door so they knew that had a 'full charge' beforehand. But the damage was done, capacity has been crippled. That battery simply won't hold as much energy as it did before....period. How much capacity was lost depended on how low the battery was and for how long. One final thing. Some say to do this right after getting a new laptop (or a new battery for it), and that is to 'exercise' the battery. This means to use the laptop until the battery is nearly dead (try not to go below 10%), and then IMMEDIATELY charge it all the way back up...without interruption. THEN, do this again almost right away, and again for a third and maybe fourth time. You can if you want, but I've usually spread it out over some time...like after 50 hours or so of general use, especially where the battery has been used a bit (and of course charged right back up). After many partial discharges and recharges...I'll let it almost go flat, and charge it up right away. I've done this for years, not only with laptops but with Ipads and Iphones, and most any device that has a lithium-based battery. I've never had to replace a battery before the device's useful life was up. By this I mean that a laptop for example, with it's single-core 2-GHz processor, outdated bus speed and limited memory upgrade, etc., just ain't cuttin' it any more.

      Answered by ChrisH