Questions & Answers
- Model:
- 82R700L5US
- |
- SKU:
- 6571563
Q: QuestionIs the ram upgradable?
Asked by Gadgetmang.
- A:Answer Hello, JB. No, the RAM is soldered to the systemboard.
Answered by Lenovo Product Expert

Q: QuestionDoes this laptop have a metal frame?
Asked by RASw.
- A:Answer Greetings from the Intel team. Thank you for your question. No, based on the product specifications reference (PSREF), the Lenovo Flex 5i model 82R700L5US has a frame made with the following material: PC-ABS + 40% GF (Top), PC-ABS + 40% GF (Bottom); for further information, check the PSREF: https://psref.lenovo.com/Detail/IdeaPad_Flex_5_14IAU7?M=82R700L5US For detailed information about the Intel® Core™ i3-1215U processor, visit: https://ark.intel.com/content/www/us/en/ark/products/226263/intel-core-i3-1215u-processor-10m-cache-up-to-4-40-ghz.html Thank you for choosing Intel! Emilio_Intel
Answered by Intel team

Q: QuestionDoes this computer have a touch id sensor?
Asked by Anonymous.
- A:Answer Greetings from the Intel team. Thank you for your question. Yes, based on the product specifications reference (PSREF), the Lenovo - Flex 5i model 82R700L5US has a touch-style fingerprint reader on the palm rest; for further information, check the PSREF: https://psref.lenovo.com/Detail/IdeaPad_Flex_5_14IAU7?M=82R700L5US For detailed information about the Intel® Core™ i5-1235U processor, visit: https://ark.intel.com/content/www/us/en/ark/products/226261/intel-core-i5-1235u-processor-12m-cache-up-to-4-40-ghz.html Thank you for choosing Intel! Emilio_Intel
Answered by Intel team

Q: QuestionHello, I'm in grad school, and I need a new laptop. I need a laptop that will let me download Lockdown Respondus so that I can take my exam. With the Window 11 S, will I be able to download Respondus? I will need to use either Chrome, Edge or Foxfire.
Asked by Isha.
- A:Answer Hey, Isha. Based off Respondus resources, S mode is not a supported operating system version for their LockDown Browser, but you can switch out of S mode to standard Windows 11 Home to enable download of the apps you need.
Answered by Lenovo Product Expert

Q: QuestionON/Off button location I click that button it just goes back to save screen. When i do a long press it just sleeps. The white light pulses. What am i missing?
Asked by Asymptotic.
- A:Answer The Power Options settings controls what pressing the power button does. Open the Control Panel, click on "Power Options." On the left side, there is a link with the wording "Choose what the power buttons do." Click on it. Read what it says there and make your choices. Click on "Save changes" when you are ready. You can always go back to this and change settings as many times as you want.
Answered by luislast
Q: Questioncould this laptop be used on a dj controller
Asked by showoff.
- A:Answer Hey, showoff (lol). That will depend on the system requirements of the controller and any software that is required to run it. We recommend reviewing the manufacturer's site for the controller to see if they have those details on their site, then comparing them to the specifications of this Flex 5i to see if it will run on this system. Hope this helps!
Answered by Lenovo Product Expert

Q: QuestionCan we expand the storage?
Asked by Hem.
- A:Answer Greetings from the Intel team. Thank you for your question. Yes, based on the product specifications reference (PSREF), the Lenovo - Flex 5i model 82R700L5US comes with a 512GB SSD M.2 2242 PCIe® 4.0x4 NVMe® drive, and can support up to 1TB M.2 2242 SSD; for further information, check the PSREF: https://psref.lenovo.com/Detail/IdeaPad_Flex_5_14IAU7?M=82R700L5US For detailed information about the Intel® Core™ i5-1235U Processor, visit: https://ark.intel.com/content/www/us/en/ark/products/226261/intel-core-i5-1235u-processor-12m-cache-up-to-4-40-ghz.html Thank you for choosing Intel! Emilio_Intel
Answered by Intel team

Q: QuestionDoes it have a SIM Card slot
Asked by Jfgjngcc.
- A:Answer Greetings from the Intel team. Thank you for your question. No, based on the product specifications reference (PSREF), the Lenovo - Flex 5i model 82R700L5US doesn't have a SIM Card slot; for further information, check the PSREF: https://psref.lenovo.com/Detail/IdeaPad_Flex_5_14IAU7?M=82R700L5US For detailed information about the Intel® Core™ i5-1235U processor, visit: https://ark.intel.com/content/www/us/en/ark/products/226261/intel-core-i5-1235u-processor-12m-cache-up-to-4-40-ghz.html Thank you for choosing Intel! Emilio_Intel
Answered by Intel team

Q: QuestionHow do I get out of s mode
Asked by Anonymous.
- A:Answer You have to do it from the windows app store installed in the PC. It took me a couple of tries over 2 days because the app store was down at the time.
Answered by RebeccaD
Q: QuestionDoes it have a backlit keyboard?
Asked by King.
- A:Answer Yes, and it works very well.
Answered by CarolK
Q: QuestionI purchased this laptop 3 months ago. Last night I used the standard update "update and logoff" and my computer has never turned on since. I am unable to hard start it. I am alarmed because the laptop is quite hot---how do I fix?
Asked by HS.
- A:Answer Call Lenonvo. I had same problem and they fixed it with no hassle. It was doing an update also, when this happened.
Answered by AnnL
Q: QuestionIs it possible to add another HDD/SSD alongside the existing one?
Asked by Chandrasjr.
- A:Answer Hey, Chandra, in short, no. The system has one M.2 2280 storage slot, so to expand storage you would have to swap out the existing M.2 512GB SSD.
Answered by Lenovo Product Expert

Q: QuestionHow many USB ports does this lap top have, and could a USB expander be used?
Asked by Anonymous.
- A:Answer Hey, thank you for your questions. It features one USB-C 3.2 port (supporting charging (65W) and DisplayPort 1.4a) and two USB-A 3.2 ports. Also, yes, you can use a USB hub or other to add more ports.
Answered by Lenovo Product Expert

Q: QuestionWill this run Linux Mint current version with ALL hardware detected and drivers supported?
Asked by TomO.
- A:Answer Hey, TomO. Based off user reviews, yes. Some needed minor system modifications via software for fully functionality but we haven't tested this in house to verify this ourselves.
Answered by Lenovo Product Expert

Q: QuestionDoes this pc have a Touch ID sensor?
Asked by Anonymous.
- A:Answer Greetings from the Intel team. Thank you for your question. Yes, based on the product specifications reference (PSREF), the Lenovo - Flex 5i model 82R700L5US has a touch-style fingerprint reader on the palm rest; for further information, check the PSREF: https://psref.lenovo.com/Detail/IdeaPad_Flex_5_14IAU7?M=82R700L5US For detailed information about the Intel® Core™ i5-1235U processor, visit: https://ark.intel.com/content/www/us/en/ark/products/226261/intel-core-i5-1235u-processor-12m-cache-up-to-4-40-ghz.html Thank you for choosing Intel! Emilio_Intel
Answered by Intel team

Q: QuestionWould this computer successfully run Microsoft Teams and Zoom. I need a computer for job hunting and virtual interviews. Also, while not necessary could this be used for minor streaming?
Asked by ComputerNovice.
- A:Answer Hey there, yes, with the dual-array microphone and camera, using Teams and Zoom, even streaming, all shouldn't be an issue. As a heads up, when using Zoom, if you need the app and not the online site, you may need to switch the Flex 5i out of Windows 11 Home in S mode to run it since S mode devices can only run apps that are offered in the Microsoft Store. Feel free to reach out should you need any help.
Answered by Lenovo Product Expert

Q: QuestionCan I add software like Quickbooks?
Asked by JoeQ.
- A:Answer I have a similar PC (although I added RAM and a video card) and it should be fine, once you remove S Mode. However, you may have to close all extraneous programs to do so.
Answered by luislast
Q: QuestionHow to power on after a shut down if cover not closed.
Asked by Anonymous.
- A:Answer Hey, thank you for your question. You can use the power button on the right side of the laptop to wake the device from sleep or power it on when the lid is open. We're sharing a couple links to help improve your experience -- first, here's a link to a Microsoft Support webpage (https://support.microsoft.com/en-us/windows/shut-down-sleep-or-hibernate-your-pc-2941d165-7d0a-a5e8-c5ad-8c972e8e6eff#:~:text=Select%20Search%20on%20the%20taskbar,what%20the%20power%20buttons%20do.) that details the various stages of rest for your PC, how to customize them and what the power button does, and more. Also, here's a link to the user guide for the Flex 5i (https://support.microsoft.com/en-us/windows/shut-down-sleep-or-hibernate-your-pc-2941d165-7d0a-a5e8-c5ad-8c972e8e6eff#:~:text=Select%20Search%20on%20the%20taskbar,what%20the%20power%20buttons%20do.) to learn the ins and outs of your laptop.
Answered by Lenovo Product Expert

Q: QuestionCan this unit's battery be charged through a USB connection?
Asked by MJF76.
- A:Answer Hey, MJF76. Yes, it can be charged via its USB-C USB4/Thunderbolt 4 port, and we recommend staying as close as possible to the designed wattage input for this unit, 65W.
Answered by Lenovo Product Expert

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