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My son got the same with his computer....It has to be downloaded. But after going thru the orientation at school, he found out that he gets Microsoft Office 365 for free through his school. So he did not download it but the offer that came with the computer was only good for a yr. Then it has to be purchased to keep it.
Sorry, there was a problem. Please try again later.Go to website on package and put code in.
Sorry, there was a problem. Please try again later.It popped up for me when we created our Microsoft login. Once I logged in the first time it has the free download available.
Sorry, there was a problem. Please try again later.Go to the Microsoft Office 365 web-site, you should have received what looks like a card or pull-tab. I purchased Microsoft Office 365 when I bought my new laptop and just activated it start away when I received everything. Hope that helps a little. I know that their web-site looks intimidating.
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