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  • QuestionWhy it is installed S mode?? I cant not switch out and also I can't downgrade to Windows 10 I spent all day because of this it's really annoying I'm really regret buy this device

    Asked by Smode.

    • Answer I just went through the exact same thing. I was on the verge of returning it. After getting hung up on by Microsoft and wasted 2 hours in a chat, I ended up doing a clean install from the Microsoft store and that let me switch off S mode!

      Answered by HecG

  • Questionwhat is the battery life of the lenovo ideapad 3?

    Asked by mick.

    • Answer I use this laptop for online school every day and even after a year only have to charge it every other day or so, and even then, it does not take long to charge

      Answered by NLM2022

  • QuestionDoes it have Microsoft office?

    Asked by Nolegal07.

    • Answer This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, ships with a 30-day trial of Microsoft Office 365 included as part of the Windows 11 operating system. To keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

      Answered by Lenovo Product Expert

  • QuestionCan I use my mouse and a flash drive at the same time: how many plugs does it provide?

    Asked by Sarasota.

    • Answer Yes! There are 3 USB ports/plugs. So 1 for your external mouse leaves 2 available for flash drives and other things. There is also an HDMI port/plug.

      Answered by Amber

  • QuestionI am not interested in touch screen. Can I use the mouse for everything, or are there situations where using the touch screen is necessary?

    Asked by Zaptop.

    • Answer You are not required to use the touch screen for normal laptop functionality using Windows Operating System. Using the built in touchpad or an external mouse will provide the same functionality.

      Answered by Lenovo Product Expert

  • Questionwould you recommend this to someone who is starting a remote job?

    Asked by anonymous.

    • Answer That really will depend on the requirements and compatibility of the specific software you will be using for your job. This Lenovo IdeaPad 3 15 Laptop ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. We recommend you check with the the specific software publisher's web sites, of the specific software APPs you will be using for your job, for their compatibility with Windows 11 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert

  • QuestionI am considering purchasing this laptop for my 10 year old for school use, playing Roblox and watching videos. Would this be a good starter laptop for this type of use?

    Asked by Considering.

    • Answer Most definitely my 10 year old uses this daily and you can hook up an xbox controller to make gaming easier

      Answered by cverdensky

  • QuestionCan I play Sims 4 on this laptop?

    Asked by Siege.

    • Answer You could but not at max graphics, its more for business or work, you can play older games on it but the memory and core are not really built for gaming. for that i would suggest a good priced Acer or Razor laptop, Acer being the cheapest and razor being the gaming laptop to see the max potential for a good gaming experience.

      Answered by Nomad360

  • QuestionWhen will this computer stop receiving updates. This may be called End Of Life, End Of Service, or Automatic Update Expiration - I'm not sure.

    Asked by Potentialbuyer.

    • Answer This Lenovo IdeaPad 3 15 laptop, model number 81X800KLUS, ships with the latest version of Microsoft's Windows 11 S-Mode, 64-bit Operating System Version and will continue to receive updates from Microsoft for approximately the next 10-years or until Microsoft updates this plan.

      Answered by Lenovo Product Expert

  • QuestionI need a replacement charger for this laptop. What is the part number for the charger that came with it & what are the specifications- 65W or 45W? 4 mm pin? I bought a universal charger online and none of the tips fit this laptop well.

    Asked by KimC.

    • Answer 65W, cannot find pin size, Model #ADLX65CCGU2A Hope this is helpful.

      Answered by Anonymous

  • QuestionCan it be used for Photoshop and illustrator?

    Asked by Anonymous.

    • Answer Yes, the internals are sufficient for general graphic design but for the more sophisticated design it may be recommended to get a more powerful processor.

      Answered by Vanitt

  • Questionis the 8 GB all soddered or is it split 4 soddered and 4 in the slot? I want to know if I can put 16 GB RAM total in this

    Asked by Rob.

    • Answer This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, ships with 8GB DDR4-2666MHz RAM installed (4GB Soldered DDR4-2666 + 4GB SO-DIMM DDR4-2666MHz RAM). The maximum supported RAM that this model configuration can support is: Up to 12GB (4GB soldered + 8GB SO-DIMM) DDR4-2666MHz RAM. We recommend you consult with your certified technician about your RAM upgrade options.

      Answered by Lenovo Product Expert

  • QuestionHow loud are the speakers when you are using it during the Zoom meetings? Are the speakers any good?

    Asked by Mark.

    • Answer They are loud enough for a video chat, loud enough to listen to music without being obnoxious.

      Answered by Sandicat

  • QuestionWhat pen is compatible with this laptop since it has a touch screen. I'm trying to buy one for school.

    Asked by eiffel.

    • Answer Most pens that have windows 11 compatibility are compatible but pens that are for windows 10 usually aren't. Been trying to find the best one myself. The surface pens and Wacom I believe we're the highest recommended.

      Answered by Vanitt

  • Questiondoes the screen rotate 360 degree ?

    Asked by gina.

    • Answer No. This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, is a traditional laptop configuration. The screen will open to a maximum of approximately 110-degrees only.

      Answered by Lenovo Product Expert

  • QuestionCould the memory be upgraded?

    Asked by Tonysant4417.

    • Answer This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, ships with 8GB DDR4-2666MHz RAM installed (4GB Soldered DDR4-2666 + 4GB SO-DIMM DDR4-2666MHz RAM). One memory soldered to systemboard, one DDR4 SO-DIMM slot, dual-channel capable. The maximum RAM that this model configuration can support is: Up to 12GB (4GB soldered + 8GB SO-DIMM) DDR4-2666MHz RAM. There is also a 256GB M.2 2242 PCIe 3.0x4 NVMe solid state hard drive installed. The maximum storage capacity that this model can support is: up to two drives, 1x 2.5 inch HDD + 1x M.2 SSD: 2.5 inch HDD up to 1TB + M.2 2242 SSD up to 512GB or M.2 2280 SSD up to 1TB. We recommend you consult with your certified technician about your upgrade options.

      Answered by Lenovo Product Expert

  • QuestionI have a Lenovo Idea Pad L340. It is very slow and takes forever to load. Will the new Lenovo be a big improvement?

    Asked by mkl.

    • Answer We are sorry to hear that you are having issues with your Lenovo IdeaPad L340 Laptop. To improve the performance of your IdeaPad L340, check to be sure any software you installed is compatible with Windows 10. Incompatible software can slow down system performance and cause slow boot up of your computer. Additionally, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Regarding a new computer purchase, we always recommend you check the requirements and compatibility of any software/games you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software/games you will need to use and your workload.

      Answered by Lenovo Product Expert

  • QuestionDoes the laptop come with an ethernet adapter? If so how does the adapter connect to the PC? USB?

    Asked by Tiger150123.

    • Answer I had to purchase the Ethernet adapter separately

      Answered by WayneH

  • QuestionCan you operate this system without a Microsoft account? Can you access Zoom, or only Microsoft products? Can you download non-Microsoft products, such as open source word processing apps, or do you absolutely have to purchase Microsoftsoftware?

    Asked by Dill.

    • Answer It is possible to setp this Lenovo IdeaPad 3 15 laptop without a Microsoft Account. Here is a link to more information: https://www.windowscentral.com/how-set-windows-11-without-microsoft-account. This Lenovo IdeaPad 3 15 model number 81X800KLUS, ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop have a fan?

    Asked by Fae.

    • Answer Yes. This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, ships with 1x System FAN L 81WB FAN, Lenovo Part Number - 5F10S13910, installed.

      Answered by Lenovo Product Expert