Questions & Answers
- Model:
- 83JE002KUS
- |
- SKU:
- 11771440
Highly rated by customers for: Overall Performance, Heat Dissipation, Design
$799.00$799.00
Save $375.99
The comparable value is Comp. Value: $1,174.99
Page Showing 61-75 of 75 questions
Q: QuestionCan you play Roblox? Issues playing it?
Asked by Newgamer.
- A:Answer Yes, this laptop will run Roblox with 0 issues
Answered by JamesH
Q: QuestionWas this laptop manufactured after August 2024?
Asked by Fer.
- A:Answer Yes, mine was manufactured in June of 2025
Answered by JamesH
Q: QuestionIs this laptop good for streaming? Running strreamlabs and games at the same time? Making music? Recording with programs like Audacity for voice over/music? Running FL studios to make beats?
Asked by Khaos.
- A:Answer Hey Khaos, If you're able to minimize as many background tasks as possible, this LOQ 15 could work for your use. Since streaming platforms and creation software can take up a lot of memory, minimizing background tasks will help ensure your system runs smoothly and prevent any sudden app force closures. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionIs this new or opex box?
Asked by Ash.
- A:Answer Hey Ash, This LOQ 15 is being offered by default as new in box. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: Questionis this brand new
Asked by elijah.
- A:Answer Hey elijah, Yes, this LOQ 15 product page offers the item as new in box. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: Questionis this brand new for $650?
Asked by jad.
- A:Answer Hey jad, Yes, this LOQ 15 listing is offering the product as new in box by default. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionI’m thinking of getting the Loq laptop 13450hx with a rtx 5050. But I’m worried about the battery life of the laptop I don’t want to be plugged in when it’s supposed to be something I could take to classes. Any alternative option to rec for battery life.
Asked by Drago60.
- A:Answer Hey Drago60, We appreciate your interest and inquiry, and we understand your concern. If you need this level of performance, yet battery life is important, we recommend utilizing the system's MUX switch for classes when the GPU isn't needed to greatly reduce battery consumption. This can be adjusted in the Lenovo Vantage app > Gaming Settings > GPU Working Mode. This and pressing Fn + R to change the screen's refresh rate down to 60Hz can combine to give you more time before having to plug in. Otherwise, you could consider systems like the Lenovo Yoga Pro 9i that features an RTX 5050, but a lower wattage Core Ultra 9 processor for increased power efficiency. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: Questionwhat kind of ram does it have?
Asked by uhhh.
- A:Answer Don't make the same mistake as me and buy another 16gb RAM based off this answer before actually checking the specs - check your system first. Mine came with DDR5 5600. Attached hwinfo screenshot of the laptop
Answered by Anonymous
Q: Questioncan this laptop be purchased with windows 10 installed....or can it be purchased with no operating system installed ?
Asked by x7h4k2mm3.
- A:Answer Hey x7h4k2mm3, Unfortunately, the preinstalled operating system cannot be changed before purchase. After owning the system, you can modify the OS. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: Questioncan the oc drive be upgraded
Asked by MJ.
- A:Answer Hey MJ, If we understand your question correctly, you can upgrade the preinstalled 512GB drive, along with adding another M.2 drive in the system's open storage slot. If we misunderstood and you were referencing something else, please post another question with details so that we can assist you more precisely. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionWhat are the bitrate details of this gaming laptop?
Asked by Bryar.
- A:Answer Hi Bryar, If you could, please share details in another question in what context of which you are inquiring about bitrate, as this can apply to different aspects of the system and its use. This way we can understand your ask more clearly to then assist you precisely. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionQuestion, I see this as an option under Open-Box, labeled excellent. Would that be a safe purchase or is there something the buyer should be concerned about?
Asked by Koppo78.
- A:Answer Hi Leon, The specifics of an open-box item can vary, even within the different tiers of open-box condition. To learn more about this, please visit this Best Buy webpage: https://www.bestbuy.com/site/electronics/outlet-refurbished-clearance/pcmcat142300050026.c?id=pcmcat142300050026, also, you can contact Best Buy customer service and online sales teams. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionCan i get rgb keyboard backlight for this same model?
Asked by Titan.
- A:Answer Hey Titan, This series of LOQ 15 is not offered with RGB backlighting. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionDoes it have an international warranty from Lenovo?
Asked by Ahmed.
- A:Answer Hey Ahmed, From the manufacturer, this model LOQ 15 is not covered by International Warranty Services. By visiting the webpage tied to the following link: (https://pcsupport.lenovo.com/us/en/iwslookup#/ideapad), users can view local Lenovo support options for the supported countries. You can lookup options by entering the product serial number in the search box at the previously listed link, selecting “International Warranty Services” within “Warranty & Repair”. Full disclosure, there can be some limitations with repairs abroad as US components and onsite repair may not be available in another country. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionWhat is the cas latency of the installed ddr5 16gb ram?
Asked by LuvLenovo.
- A:Answer Pretty sure it’s 5200
Answered by JamesH





















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